Uhaul Rental March 9, 2024 1. On March 9, 2024, I rented 15ft truck at the Pembina, Winnipeg location 2. I saw the check engine light on and I told the agent I'm not comfortable with the truck, he insisted I should take it. I also had to clean the snow and wasted time and gas. 3. At 1:46pm after loading the truck, I couldn't start it. 4. I called the Pembina agent and he gave me road assistance number to call. 5. The road assistance lady gave me a reference number at 2:01 pm. The reference number is:2916450. 6. The lady told me help will come in 30 minutes, but didn't come and at this time my feet and fingers are frozen. 7. At 2:50pm I sought help from someone in the area who charged $50 (cash) to boost the truck. And I left 3pm. 8. The guys that I hired to load the truck charged extra $200 for the additional time and inconvenience. I hereby request $250 from UHaul.
ADEKUNLE AJISEBUTU
True Blue Carwash
(U-Haul Neighborhood Dealer)
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The truck did not pick up speed. The parking has a lot of snow and we were not able to park the truck. The customer service rep was very rude. They were charging more for fuel and said that "they have to satisfy other customers". Overall the rep was not very helpful
Charmi BarotThey always charge more than expected. I left the tuck at agreed terms in terms of fuel and still there is an extra charge. I stopped renting from them but had to this time. Every other uhual place gets same complain for them. I have the picture
Jishan AroraGreat person at the counter. Truck was good, might need front brakes. Will recommend and rent again from this location!
Dexter HarkerWe rented a u-haul and it did not had full tank of gas. We were informed if the tank is less than 1/4 we will be charged $30 extra so we returned the u-haul at 3/4 where it was and was charged $15. Upon asking the person, we were not answered properly and still had to pay that $15.
vani Chouhan