The U-Haul person did not arrive for the appointment. The gentleman at the Auto Center stumbled thru the contract procedures and once completed he left it up to me to get the car hauler hooked up. I was unable to hookup by myself. I left the yard without taking the hauler. I want credit back on my card because I did not take the hauler. The U-Haull person has called me as requested.
William K
JT Auto Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Winston-Salem, NC 27103
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Stick to your advertised pricing.
Ed HThey just seem to be a UHaul location for some additional money. Nice guy but he didn’t check the truck before I took it after the last customers used it, and the guy I returned it to wanted to charge me for not folding furniture blankets that I never asked to get. I asked for a hand truck/Furniture.dolley which wasn’t in the back of the truck. Also, there was a trailer that I didn’t order, but I spoke to one of your representatives and the owner nicely unhooked it for me.
Michael MThe on duty Uhaul rep at this location was amazing. The poor rating is for the poor customer service I received on the phone and how customer service quality over time went down the drain with Uhaul. I've been renting Uhaul trailers for a long time with you guys. Any issue I've had in the past, customer service always was able to help me and make changes on the reservations. Now fast forward to 2024 and Uhaul all of the sudden is strict and have no kind of help. I reserved a trailer to pick up online. I never selected return back to pick up location. I wanted a one way. Same as I would do reserving a trailer physically in an office. The rep at the pick up location told me it would be for a one way. I take the trailer and later find out it's a return to pick up location. In the past I had no issues adjusting a location drop off location or asking for more time or adding a day. Some reason now it's impossible to change one button in the Uhaul's system to make it a one way. So the normal standard 24 hour rental period ended up costing me double the price because no one could help me. I was told by both pick up and drop off uhaul reps that it wouldn't be a problem and they could change it one way. I find out later I'm charged extra for no reason. Highly annoyed by this and won't be using Uhaul anymore.
Jason MIt’s very cluttered and hard to drive through.
Ron N