Turned U-Haul in 3 hours before time due, got charged an extra days fee . because they didn't check truck n on time,i was refunded the difference, but should not have had 2 go thru the aggravation & time spent 2 correct issue,The rep, for U-Haul created at this location , Bad experience,location performance makes U-Haul.Look incompetent .
Kenneth W.
Sav Way
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Winston-Salem, NC 27107
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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This location lost a long time uhaul customer. I will never rent a uhaul again, I needed one of his weekend again but I paid extra for Penske and will continue to do so from now.
David B.My problem isn't with this location. I reserved a truck about 5 months in advance at the Boone NC location and you canceled on me 2 days before moving my son home from college. It was very hectic and worrisome. I know your scheduling department gave me a different pick up location, but you didn't update all the systems. I spent over an hour on the phone at the pick up site trying to get it straightened out.
Judy V.Drop off location, no one was available to assist me upon arrival. I was informed to call a number, and no would would answer.
Matt W.Ensure that you have sufficient equipment to assist customers with moving truck
Peggy C.