This was in a convenient store (spanish, which isn't an issue for us) store was cluttered something couldn't tell if it was clean...no one checked the truck or gave us a form stating we returned the truck/dolly.. it was returned Tuesday August 15th approximately 10:30 am to the unpaved area next to the store.Penny M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Winter Haven, FL 33880
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 2,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
This location was extremely poor for a drop off. The ground was very soft and muddy and the truck got stuck in the mud. I had to contact towing to pull the truck out, and that ended up costing me time and money since I had paid movers to unload my truck that day. I had to reschedule the move and they charged me significantly more to reschedule. No one at this location was available to assist me in removing the car from the auto transporter. I filed a complaint with uHaul and was told a manager will contact me this week.Anthony A.
Uhaul rep on-site was not available for pickup. Had to wait 20 mins while he arrived. Then, his computer wouldn't work. Went on the tablet and had issues with that too. Was onsite for an hour just to pick up a trailer. While paying for it, he has me read him my credit card number, at which point he realizes his tablet is about to die so he runs to the other side of the room, to charge it, then asks me to shout out my credit card number. Made him come get my card from me. Then finally we go out to the trailer that's parked in the middle of a ground that's so badly tore up. I was lucky I had 4x4 on my truck. I needed it! He tells me to just drive up there and walks off. Did not assist to put the trailer on the truck. I asked for help because I have a bad back. He asked one of the guys from the food truck to assist. He comes over and helps me put the trailer coupler on the hitch and just walks off. Did not even secure it to the hitch, I had to tighten the little turn knob, hook up the chains and make sure everything was good. Did all that myself which isn't a big deal but really? Then to find out the wiring for the trailer was bad so the right side lights did not work at all. On return, the uhaul rep wasn't available. Another 40 minute wait for him to show up. The cashier at the store said to just leave the trailer and he will add it to the system later. 6 hrs later and no response. I call and he said he didn't check it out yet. Really?!?!? He said he would do it but wanted to know details about which trailer and what number. What a really piss poor operation! Do not rent from these guys ever!Shawn N.
Terrible. We have been charged for a mistake and no one seems to be able to help us. We were charged for mileage we did not use. It was incorrect in the computer when we picked it up and we were told it would be corrected and never was. Now we have been charged and no one to help us deal w this. Everyone puts it on everyone else. And now we were charged over $400. Ridiculous.Michael P.