Check engine light was on, finding the key location is a little tricky would benefit from easier directions on location.Amanda S.
Moving Truck Rental in Winthrop Harbor, IL at Wenzels Automotive
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Winthrop Harbor, IL 60096
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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The U-Haul computer servers were extremely slow the day I rented. However, U-Haul customer service was extremely helpful as well as Brian at Wenzels Automotive! Always had good experiences with U-Haul!Merrill S.
The people that help me where greatthomas T.
There wasn't a code to put the key in the drop boxangelica L.
From my perspective a very well ran business.Jack U.
Dropped off after hours, so there was no direct contact. The location was extremely convenient, though!Martha K.
I was not told that my reservation wasn't guaranteed and then was sent a confirmation with a different pick up time. Had to go to an out of the way location to pick up a truck at the time I needed it and was given the wrong dolly.Anita K.
Filled an immediate need very well. Second time I've used them and I would recommend them to anyone who needs a truck.JOHN R.
Employees are very friendly and helpful.teresa B.
Wenzels was fine, they were quite helpful in getting the trailer rented. I did NOT like having to go 20 miles to pick up a trailer when I had made the reservation with a UHaul location 5 miles from my house.Gerald R.
Terrible, Horrible, By far the worst Customer Service, & they are thieves.Erricka T.
Bring truck to me????!Patsy C.
Continue to treat people with kindness I really appreciated that thank you.hector S.
Equipment doors were bent and let in air. Someone must have tried to steal them in the past or locked the keys in them too many times. Location is in an ok neighborhood. I wouldn't spend all day there, you're close to Zion and some bad areas for theft and crime.ALAN D.
Service was smooth and fastRobert W.
When we picked up the equipment the people working at the location never came out to help us hook up the trailer they pointed to the trailer and said it's right out there. They never made sure that we had the necessary pulling equipment nothing. They were no help! Luckily we knew what we were doing! This location is a horrible representation for the company!James Q.
i was in and out in the matter of a few minutes. wonderfulStephen P.
Awesome location. Thank you.Jeffrey A.
Google maps says this location opens at 8am, but when I called a few times nobody answered. Otherwise a great experience.Justin B.
I don't know of anything that could have been an improvement. Everything was perfect. I will be back.JOHN R.
The associate at the drop off location was very warm and welcoming.Jaqckey H.
I've been renting trucks for a long time and this was the easiest time ever!! I love being able to start process online! The guy at the place was great!!Wendy S.
I returned the truck the same day I rented the truck. I had to check several times & still no one was there. I had to finally drop the key in a hole. I informed him that I'll return the key the same day (in a few hours). He did not inform nor communicate with me that he won't be there & how to drop off the truck. I refilled the gas tank to 3/8 exactly where it was when I took the truck. I was still charged $10.40 for 2.6L of gas. Horrible service! I wasted my gas driving to the location several times to make sure I return the truck officially.ABAYOMI A.
This location was excellent and the business owner was quite helpful. The issues I have regarding my recent rentals deal with the uhaul corporation. There was quite a bit of hassle and inconvenience. I placed my reservation for a 26' truck and auto transport around 3 weeks before my move. I received confirmation emails the day before the move giving me a location that was 45 minutes away from my house instead of something local, and the auto transport was confirmed for a separate location. When I called to confirm my truck rental, I was lucky to get in touch with the owner, as the business was planning to be closed the day of my rental. The owner made arrangements with me to pick up the truck. Had he not been willing to accommodate, my entire move and weekend would have to have been postponed. Very poor planning and coordination by uhaul, but great customer service by the location owner.Michael K.