The gentleman was nice, but the woman working there was very rude. The dolly was not there when we picked up the truck which made the move much more difficult.Joey M.
Moving Truck Rental in Wise, VA at Lake Street Secure Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Wise, VA 24293
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Pick up was extremely easy and the people were very nice and helpful.BARRYDEAN S.
Dropped off while closed, they checked in next morning and sent me receipt very helpful great overall experience using uhaulTEDDYJAY F.
Nothing thank you!!linda C.
The wise pick up place was great, the guy from Greenville TN that came to wise to fix the door the day before we left was great. The folks that tried to help us fix the flat were good but it took quite some time to confirm if the repair person could just bring another tire, not do a temporary fix, but they were good. The drop off location, ARco, Aptos, CA, they were pretty much worthless, but everyone at that gas station is worth less.Denver O.
Very clean environmentLogan D.
When renting a moving truck you would expect the gas tank to be filled up. My tank was below 1/2 way when we picked up the truck.Augusts B.
Excellent equipment, great serviceroger C.
I had the worst experience using this place did I ever haveBARNEY L.
Ok I live in Whitesburg Ky. There's a U-Haul dealer 2 miles away. But I had to drive to wise va. 45 miles away that was no problem. But they wouldn't let me drop it off 2 miles away. I had to drive all the way to va. The trailer pulled really good. I think you need to Chang that but over all I was very satisfied. Thanks.Joe F.
We turned it in on Thursday 27 instead of Friday 28 and they would not give us the extra day refund They said they did not do that and that it was up to the business to decide that. We will not use this particular business again and will gladly be spreading the word about our bad experiencePatrick C.
nothing to improve, service was great and the trailer was well maintain.Donnie F.
Very nice staffFredda R.
If you are going to offer the mobile pick up as an option, have the appropriate trucks and amount of trucks ready. And confirm reservations with patrons doing this option during hours the office is closed.Kendra P.
Customer service at this location was great, however after we loaded the Vehicle and started out we noticed the tire was flat. This caused us some problems because by then it was too late.Keisha W.
Do not wait until last minute to tell the customer that the pickup location has changed. I have rented a uhaul twice in the past year and both times my pick up location changed and the first time I wasn't told until the morning of pick up when I was on my way to the location and this second time I was told less than 24 hours as well. Traffic does not call customers of the change the owner of the pickup location calls. Also if you are supposed to use your phone when dropping off the vehicle after hours this needs to be told to the customer when picking up!!!Michelle S.
Make people aware of mileage restrictions. I was not made aware of any mileage restrictions and was surprised with an extra $30 charge for overages. That's not good business practice.Ronnie G.
The truck and blankets were clean and the people working there were very helpful. The truck does need brake work which was noted when I dropped it off.Anthony R.
Great People to deal with and great ServiceFRANK O.
I will definitely use this business for any future needs and have not complaints or suggestions.Elizabeth M.
It was very clean and nice has good gas in it alsoGinger R.
No improvements needed .Jessie M.
Very nice and courteousjoshua B.
Great service reserving the rental and picking up the rental, very impressed.Amanda L.
They are always wonderful!!!!Jerry H.