My only issue is , I didn't know about the entire drop off process. I had put my key back before knowing I had to take pictures of the truck and the odometer, etcPINOR G.
Moving Truck Rental in Woodbridge, ON at Mobil 1 Lube Express
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Woodbridge, ON L4L5X3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
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Charged me for gas even tho i filled it up over the min requirementDaniel C.
Service was terrible, they don't care about the rental customers at all. Didn't have the equipment reserved and didn't even care. Not renting from your brand anymore. Will rent from Home Depot, much better service.Eduardo P.
Still waiting final my bill.Conn L.
Your app did not work properly for both the pick-up and the drop off. I have to wait 20 minutes at the location while they tried to get online to your dealer site to finish the pick-up. when i returned the truck the app would not accept the photo of the dash to confirm the gas and mileage. when i tried to email a support note it kept telling me that my email address was incorrect. and finally when i received my bill you added a $15.00 insurance charge that i did not agree to pay (still waiting for a refund) this experience has been the worst i could imagined you have somehow took what every other rental agency does with ease and made it a very frustrating annoying process. I would be hard press to using your service angain.ALAN W.
Appointment was double booked even though my appointment was booked a week prior. Had to wait 1.5 hours for another truck to be availablePasquale P.
- Ensure that your employees are on time, knowledgeable and efficient.SONIA D.
i used a uhaul lot of time i found this place cheater i git the van from them i didnt even ask for insurance they have charged me for the insurance even though ihave told the guy to remove that insurance but in receipt i found they have charged me for that i didnt like itt allNavneet L.
It was a difficult process. Uhaul app not working, staff inattentive and public mask policy not followed. Disturbing experienceGIUSEPPE G.
The service from your staff member was outstanding. Polite, professional and fast. Much appreciated and thank you.Joseph S.
All goodEGIDIO C.
No mask during checkout, seemed to not care.Eric B.
I have no problem with the location. I had great difficulty with the U-Haul website. I planned to rent the van for 6 hours to start at 9 am. The site only allowed me to pick as late as 6:30 am. The next time slot was 12 pm. When I picked up the van at 9 am, I was now left with returning the van at 12:30 which did not give me enough time to complete the job. When I protested about the problem with the website, I was told that the van had already been committed to another client and I had to come back on the time stated. It made for a very frustrated experience and not being able to complete the job at 3.5 hours when I needed 6.CHHUNGSE B.
Don't charge extra on customers credit card when they trust you and you have the card number ,I fill up the gas and give you the receipt I have the proof how much gas was in it ,I fill that much back in the tank and you still charge me $7.68 you shouldn't do that to me I want this money back on my card.SURAJKUMAR M.
It was quick, and efficient...the only problems was I booked a dolly and when I picked up the truck they said they didn't have any dolly, earlier the did but someone else took it. If it was booked already they shouldn't give or even offer To another customer.Alejandro A.
The guys at the counter were very helpful. I am so pleased with the service that I would be returning customer in the future.charles A.