Moving Truck Rental in Woodland Hills, CA at Woodland Hills 76
(Concessionnaire U-Haul dans le voisinage)

886 évaluations

20021 Ventura Bl   Woodland Hills, CA 91364
(On Ventura Blvd one block east of Winnetka at the corner of Penfield)

(818) 887-1625

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 4h pm
  • Ven - sam : 8h am à 5h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(818) 887-1625

20021 Ventura Bl
Woodland Hills, CA 91364
(On Ventura Blvd one block east of Winnetka at the corner of Penfield)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 4h pm
  • Ven - sam : 8h am à 5h pm
  • Dim : 9h am à 5h pm
  • Retour client 24 heures
Location de camions

One-Way and In-Town Local Rentals in Woodland Hills, CA 91364

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Évaluations des clients

Average Customer Rating

886 évaluations

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Évaluation :
5

76 uhaul was fantastic! So smooth and efficient

BRADLEY PHILIP K. 
Rating:
1.0

The back of U-Haul was covered in feces and dry urine. I had to sweep the feces out and cover the urine with towels and blankets so my couch and mattress wouldn't touch it. When I told the employee when I returned it he said “OK”, grabbed the keys and walked away. I wish I would of checked the back before I left the business. Doubt they would of cared anyways.

Ryan L. 
Rating:
5.0

Great customer service

Chad F. 
Rating:
1.0

The girl who help me miss led me !! I called to ask for a truck and she said she has a 10 ‘ for $19,95 . When I went there I saw trucks and Vans out side with a signs on them for $19,95 including a sign on the corner property that said “rental for 19,95 She asked me to go out side and pick the truck . I did that and then she sent me back because what she meant was another thing , witch was a truck ID # then I said clearly to here what's the deference ?any way they all the same price . I picked the first one I saw witch was not a van and came bake with the ID# I finished the process and left . She never bothered to tell me that what I picked was a 15 footer truck. When I came back bake it was another girl who helped me to check out . When she told me that the rental was $29,95 , I wasn't happy and explained here what I asked for and that I was never told the whatever I picked was a 15' truck . So she gave me a credit and I left the store not before to long to face the original girl running after me yelling at and telling me to call U hall to find out that what I picked was a 15' , without even been reasonable to here my explanation she kept in a very rude demeanor to raid her voice and continue to remained me that she will change the bill and will change me 29,95 . I had a horrible experience with that location, it turn out to be a miserable experience , and I will disput the charges. Thanks

YONI C. 
Rating:
5.0

everything went well

Barry Y. 
Rating:
1.0

I had a 10 AM reservation for a pick up truck for Monday morning apparently the truck was rented out on Sunday and still not yet returned in this location did nothing to get me another pick up truck and then to send me miles away to another location!!!!! Furthermore the only box truck you had to rent had a broken drivers visor was dirty inside was completely covered in bird poop outside the window washer did not work in the windshield wipers were old!!!

ROBERT M. 
Rating:
4.0

The employee was very helpful and had us on our way quickly.

Nonda K. 
Rating:
1.0

Chris who assisted was very good. The rental had been dropped off by U-Haul at the location just prior to my pickup. It was disgustingly filthy! The location manager was not interested in discussing the vehicle condition noting that I should speak to U-Haul directly. Given my experience, I would neither us nor recommend U-Haul

Henry S. 
Rating:
5.0

Chris was great, very professional and friendly.

brenda W. 
Rating:
4.0

The truck was banged up, but all marks and scratches were identified with X's. The truck bed had a small pile of dirt and broken bricks which should have been cleaned out. The biggest complaint I have is with the App. This is the second time I tried to us the mobile checkin, providing my Credit Card number, pictures of my license, and all other information, but when I show up to get my rental, all the information is not in the system and I have to provide all of it again to the employee. This needs to be fixed or get rid of the option.

Mark S. 
Rating:
3.0

No true customer service

LORENZO J. 
Rating:
3.0

No one is available from customer service. Not via phone, not via email, not via chat. Horrible

Tijana M. 
Rating:
2.0

Tank was just under 1/4 full, inside of cab had a lit of dirt, like from a garden or road project. Windshield was filthy. I expect better from UHaul! It's ironic because the location is a gas station and a car wash so they could have had a clean and filled truck ready for me.

ELYSE S. 
Rating:
5.0

The service at the call center and the location was superb!! The young woman at the location was polite, thorough and helpful. a real pro. the call center was also extremely helpful.

LUKE O. 
Rating:
3.0

I think they did a good job given this is not a dedicated U-Haul location. I like that I was able to return keys to a person 24 hours. I would add some more choices for supplies if possible, e.g. bundles of boxes.

PATRICK B. 
Rating:
5.0

Amazing customer service excellent truck and equipment. Truck came with back gate pad lock which helped tremendously.

Stuart O. 
Rating:
2.0

I showed up at 3:26 for a 3:30 reservation. When I told the gentleman at the counter I had a reservation he gave me attitude that they were closed and the last reservations was supposed to be at 3:30. I look at my phone and it says 3:26, I inform him of that and he says they haul system says 3:29... which I point out is still before 3:30. And as the contract said l. He hands be the keys and says it is in the back... I walk back and see no van, so I start looking in larger vans since I don't see any vehicles... that is when a lady who also works there with a big smile says, oh I will get it for you (she was the nicest part of the whole experience, she had a great attitude and was nice... but I was already in a salty mood from the grumpy guy at the counter. When the van pulls up it is covered in dirt and bird droppings. The bag of the van has a large torn open bag of furniture blankets . Customer service poor, vehicle dirty. Would probably rent from another location in the future.

Andrew C. 
Rating:
5.0

Always great customer service! Thank you!

KATHRYN K. 
Rating:
3.0

The mobile checkout process was the most backwards and frustrating system I've ever experienced. We checked out the truck 20 minutes past when we rented it because it took so long (we started 10 minutes ahead of our appt so 30 minutes total to check in!!!). The program kept asking for alternate contacts or business names. We ran out of alternate contacts because it kept asking for another one! We were finally able to make someone work but she was our last option so thank god I guess. It asked for probably 5 people. The mobile process was supposed to “cut the time in half” but I doubt it would've taken 30 minutes to check in person (or an hour if 30 really is cut in half). Unbelievable. It was a TERRIBLE way to start what was supposed to be an exciting day. If anyone HAS to use uhaul go to a store and check in person, do not waste your time trying to check on mobile. Or just use a different company.

Amy T. 
Rating:
5.0

Julie was very knowledgeable and polite. I definitely recommend this location to my friends and family.

SARA S. 
Rating:
5.0

Excellent customer service. Confirming and following up after drop off. Great p lace will rent from them again anytime i need a uhaul.

JERRY M. 
Rating:
5.0

More gas than 1/4 in tank. But i was happy the truck was light weight.

HOLLIS P. 
Rating:
2.0

Poor customer service

eduardo S. 
Rating:
3.0

It was an easy process and hassle free .

CHRISTOPHER H. 
Rating:
2.0

Very disorganized

ARMEN Z. 
No reviews have been submitted for this location.

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