This location had no one to accept the returned vehicle so the U-Haul app had to be used. U-Haul should let their customers know when a location will require the use of the app since a cellphone with internet access is required. It should not be assumed that everyone has this ability. U-Haul should also acknowledge that the truck has been properly returned via email or text.
Joseph P
Storage Sense
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in York, PA 17404
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No one was at the dropoff location. My wife was able to get ahold of a Patrick and he said just to put everything in the drop off box. When asked about the early return time, twenty-four hours, his response was that would be addressed later.n I can't really answer the questions.
JOSEPH FThe instructions were straightforward and the process was easy. The staff member was helpful.
Dominique HStorage sense agent was very polite, helpful and efficient. She made the process super smooth
Miguel RVirtual sucked!!
William L