It was a nightmare and too poor quality of truck. The owner also very rude and unkind behavior & attitude to the customer. We would NEVER EVER use again this poor location and would NOT recommend this location to any person. Their service and attitude were NEVER acceptable and the owner SHOULD be trained more for customer oriented service.
Eric Shin
Kensington Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Calgary, AB T2N3R9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Someone send me to a location that was closed other then that it was all good.
Javier EaceresNew drivers side wiper for the truck
Eric SinclairMixed feelings. We ordered two trucks here on different days. The first time we never got instructions or a confirmation before picking the truck up. After calling support, they said the shop never input our order, they don't have 24/7 pickup, the system had input completely wrong times than we ordered (earlier by 8 hours), AND they didn't even have the truck we ordered! We had to change all our plans coordinating with 9 movers and go to a different location across town. The second time, one week later, we never got instructions or a confirmation, called support and again they said the shop never input our order, didn't have 24/7 pickup, and we'd have to come back the next day. When we went to talk to the attendant, he was very helpful and said the shop was in fact open, despite Google and the support line saying they were closed. Our whole experience was very poor, except the attendant there on March 9 who helped us a lot. The first truck we got had no snow brush (different location) and we got a foot of snow that day, very dangerous but it was clean and in good shape. The second truck (a van actually) was out of windshield fluid, there was sticky food on the floor of the cab, we were asked to bring the tank back at full but it significantly lower than full (attendant was helpful for this), and there was a lot of damage to the vehicle that wasn't marked down so we took pictures (windshield fully cracked, mirror broken, scratches etc.).
Alaska DelaireVery happy with the staff and the equipment, great experience with no hassle or issues, thank you!
Jessica Abramyk