Although busy helping customers for the locations primary business the employee there did a great job of helping me get the contract in place as I just walked in and requested a trailer. He kept the business going and helped me out! Once outside getting the trailer connected another employee came out and made sure we understood the trailer and connections and confirmed we had it all good prior to leaving. I really appreciated that.
Jeff C
Oakwood Mini Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Huntsville, AL 35811
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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This location is in a very unsafe area of town.
Raymond TWe were billed a fuel charge for returning the truck with less than 1/8 of a tank left. However, I had taken photos to show that we picked up the truck with far less than an 1/8 of a tank of fuel. Indeed, the fuel was so low at pick-up that the dashboard indicator showed that I had only 20-something miles left to drive before empty. Despite showing photographically that I returned the truck with at least as much fuel as when I picked it up, I was still billed a $25,5 fuel surcharge. Whether this is the fault of the drop-off location personnel or whether it is how U-Haul does business with its customers, either way is unacceptable and a black mark against U-Haul in our experience.
Greg K"The drop-off experience was incredibly chaotic. Despite driving just 150 miles from Chattanooga, TN to Huntsville, AL, the person assisting me accused me of covering 5000 miles. It was quite frustrating as I was well aware of the additional charges for exceeding the allotted 120 miles. Moreover, I didn't appreciate the way I was treated or the fact that the representative at the gas station asked me about the truck's initial mileage when that information should have already been available to them. The lack of professionalism was disappointing."
Asia FNot much: easy to get to, friendly employee, efficient. Would definitely use again.
Patrick S