The 24/7 pickup process was ridiculously clunky and time consuming. After downloading pictures of myself and my drivers license, which took several attempts, why do I need live verification of my passport or a call to my employer? To top it off, after I finally got the key to the truck, it only had a 1/4 tank of fuel and it had a service notification on. This was one the worst customer service experiences I've had and I will think twice about using Uhaul again because of it.
David Yun
H&A RV & Boat Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Penryn, CA 95663
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- 4,0 - Cote moyenne des clients
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Easy and smooth transaction. Recommend to write down lock box code for return as it is not provided upon the check out process. I was fortunate that I left the lock with partial code and could figure it out. Other than that all was good.
Jennifer PradoEverything was satisfactory and pick up and drop off was made easy with a couple phone calls and texts. 👍
Shane PhillipsNot a lot of parking but it worked out.
Terence BoyntonKey box is kinda weirdly placed. Damp slipped mud and a far reach for my 5'4" self. Maybe a slab or stepping stones during winter would be helpful.
Virginia Kyles