The representative didn't care that the wheel well was loose, lacking two rivets, nor did they have the option to choose my agreed upon drop off location chosen during the initial contract phase. He stated it's fine return it and they'll figure it out and selected another location 45 minutes away. This required me to be on hold for an hour to speak to a reservations scheduling manger to get it fixed. Please sort this out in the future.
Matthew W
Cold Shot Sherwood Park
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sherwood Park, AB T8H2G9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Ahmed helped us with all of our questions and the online booking, customer service was excellent.
ROBERT BThe brakes were not functioning on the trailer. Customer service was great, the y went out of their way to find a convenient location that had a trailer available. The trailer pulled great with no issues, ( other than the brakes), and we accomplished our mission.
Wayne BFor starters when I pay and expect to have dollies in my U-Haul to be able to properly move all of my items and then when I pick up the U-Haul and none of the moving accessories are in there that makes a horrible move.. thankfully one of my friends had a dolly. it has been 12 hours since I returned the U-Haul and I still haven’t been refunded.
Sarah RVery good excellent service
NISAL D