Problems stemmed from the on-line reservation system. The location wasn't aware of a reservation when i arrived. Then had to re-enter all the information from scratch. The employees seemed a bit awkward at the system themselves. Being primarily a pharmacy and uhaul being a side hustle for them that's to be expected. They were polite and friendly however. When it came time to connect to the trailer we had to "go look and see which one had all the lights working". Indeed it did take two tries to find one that had working lights. Why aren't these checked upon return from the previous renter and marked for repair if not ? There was no one else there thankfully but what should have been 10 minutes in and out ended up being 30.
David Schussler
Truecare Pharmacy
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Big Rock, TN 37023
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Drop Off Location did a Thorough Inspection of the Truck which was Appreciated. Cause I Don't Like "Surprise Charges" To Prevent this I Have Always took Pictures of the RENTED vehicle Before and After to prevent this.!! Why Doesn't U-Haul have a Military Discount Program .?? But, Thank You.!
Charles Armstrong JrGreat location for dropping off equipment, I have not tried to rent from this location, due to limited equipment on hand.
Justin AdamsenVery Professional!
David LeeThis was clear, precise and very user friendly!
Cheryl Young