The year is 2021 The mission is to move my mothers possessions from Kingston New Brunswick to Sudbury Ontario. After much deliberation, I decided to use U-Haul. The website promised a seamless move via a U-box. The promise u-haul made was so simple, A ) we will drop a u-box in your yard. You fill it at your convenience. B) we will pick it up then store it until you have a date and an address for delivery. C) we will bring the u-box to the address where you can empty it at your convenience. D) we will pick up the empty box. Easy Peasy ! None of that happened. We happily paid the price for transport to Ontario. When we called to have the u-box dropped off they informed us there were none available in our area. Don't worry you can rent a 10' u-haul truck drive for 1 1/2 hours to our nearest location, Fredricton! When the they tried to arrange for the 10' truck there were none available but don't fret we have a 15' available. Having never driven a truck or been to Fredricton, I was very nervous. If that wasn't enough the truck was 30 minutes away in the wrong direction. Picked up big truck, drive back to Mother's, load drive to Fredricton, unload drive back to drop off site, then back to mothers. Bill for truck including fuel $389.00. Don't worry all is good we will move the 7-box to Ontario. They did give us a call to say it had arrived, don't worry we can store it here until you have your new address. Unfortunately because of the pandemic and lack of housing we had to store her belongings for one year. Finally success we have an address, we call to give them address and date to ship, only to be informed it would cost approximately $1 000 to ship to Sudbury Ontario from Dwight Ontario, WE HAD ALREADY PAID OVER $1000.00. Plus plus! After lots of calls, to the Dwight, requests to speak to a manager (who never returned our calls) we were forced once again to hire another truck. This time driving 3 hours each way. The only good thing I can say about the whole ordeal is that the contents of the box are perfect no damage , dry and mold free. Will I ever trust U-Haul again, NEVER!
BRENDAL C
U-Box Portable Storage and Moving Containers in Dwight, ON at Muskoka Service Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
U-Box Portable Storage and Moving Containers in Dwight, ON P0A1H0
Les conteneurs U-Box sont une manière pratique, flexible et sûre de déménager et d'entreposer vos affaires. Que vous déménagiez à l’autre bout de la ville ou du pays, les conteneurs d’entreposage portatifs sont la solution idéale. Nous pouvons les livrer à votre porte pour que vous puissiez prendre votre temps pour charger vos biens. Si vous avez besoin d’entreposer vos conteneurs pendant que vous mettez en scène votre maison, ou que vous attendez de signer le contrat de votre nouveau chez vous, vous pouvez être certain que vos biens sont en sécurité dans l’un de nos nombreux établissements de U-Haul quartier. Nous pouvons vous les livrer à votre nouvelle adresse quand vous êtes prêts ou nous pouvons les entreposer aussi longtemps que nécessaire. Vous ne déménagez pas? Vous pouvez garder votre conteneur sur votre propriété aussi longtemps que nécessaire, que ce soit pour des travaux ou pour vider votre garage ou sous-sol.

Un conteneur U-Box peut contenir jusqu'à une pièce et demie de biens de maison. Si ça rentre dans votre maison, ça rentre dans un U-Box -.
- Dimensions internes :
- 95 po X 56 po X 83,5 po (L x l x H)
- Capacité :
- 257 pi cu
- Poids :
- Jusqu'à 2,00 lb
Conseil de déménagement : Si vous n’êtes pas certain de pouvoir mettre toutes vos possessions dans votre U-Box - conteneur, commandez-en plus d’un! Au contraire de nos concurrents, nous ne vous faisons payer que pour ceux que vous utilisez.
Fonctionnement
Mieux encore, en utilisant les conteneurs U-Box® pour un déménagement ou comme solution d’entreposage portable, vous profitez de la flexibilité et du contrôle nécessaires pour planifier un déménagement parfait. Vous pouvez les faire livrer à votre maison ou les entreposer jusqu'à ce que vous sachiez où vous allez. Nous vous offrons l’occasion de tous les planifier.
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Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The Muskoka service center's poor communication efforts not only caused me emotional distress, but it also caused me to call the provincial police and submit and police report. The service center told me and my witness in person that I was to call them to tell them when I was done filling my U-Box so that it could be shipped on August 24th. What they neglected to tell me is that they were going to be closed for the week; and this was not stated in their answering machine recording as well. When I called the customer support lines for Uhaul they hung up/ put me back in the queue FIVE separate times. When I could not resolve this with Uhaul I called the police. When I called the Muskoka Service center on August 31st, a full week after my box was supposed to be shipped out. They told me they didn’t know if my box was shipped out or not and that they were closed for the week. No explanation or apology. When they called back later they said that they had shipped it out but didn’t know when. Turns out that date was August 31st as I got my email stating that my box has just been shipped. Naturally, I have all my calls with the Muskoka service center recorded for proof. No one at the time of filling my box told me they were going to be Closed, nor did they give me another method of making sure my items would arrive on time to its destination. Now because of their actions my items are arriving on the 8th; 5 days after it’s guaranteed delivery date of the 3rd. I am currently looking for a resolution for this.
Cher D