Rude customer service.
Amaya Taylor
The Mail Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kansas City, MO 64111
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very good customer service and very helpful
LeBaron MartinVery hard to find office, two entrances marked 'Mail Center', Uhaul return was not clearly marked. Employee said he would send us an email when he checked in the truck. We never received anything.
Jeremy PaulsenThis location seemed unprepared for U-Haul service. The attendant was very unclear of where we should leave the trailer, and ended up directing us to leave it in a lot with no other equipment. We were unable to disconnect the trailer because of unusual or faulty equipment that hadn't been explained on hookup (the coupler needed a Jack and none were provided nor did the receiver have one). While the employees on staff did try to help, they had bo idea how a trailer hitching system worked. We ultimately were able to get help from other strangers in the parking lot to Jack up the trailer to disconnect. It was a very troublesome experience that was not this location's fault, but I chose them because they weee open during the hours we would be returning so we could get personal help. The staff does not know anything about U-Haul equipment and is unable to provide assistance.
Lana EricksonThis location charged me for gas even though I put gas in it when I was done. I filled it to almost half, although when I picked it up it was only on 1/4. This location also charged me a cleaning fee because I left a chip bag in the Uhaul. It was dark when I dropped it off so I thought I had gotten all the trash. I'll never go to this location again. How do you rent a uhaul for $60 and end up getting a bill for $179.
Monica King