When I scheduled the Ubox in Phoenix, to Orlando area. I was asked where I would want it delivered, at that time I had no idea where I would be living, so I gave my son's zip code. So once I found a house and asked for it to be delivered I was told we can't do that because its not in out area. I was never told anything about this when I reserved the Ubox. So it ccost me another $725 to have the Ubox contents delivered.. Also when I called the number for Uhaul on Old Cheney Highway, Orlando. I left 4 messages to call me back. That never happened. So I dealt with the corporate number and arranged or so I thought, but no one never called the UHaul location on Old Cheney Highway. So when I got there with the movers to unload my Ubox no one had a clue that I was coming. They were able to locate the box and I got it unloaded. I have used Uhaul many times in the past but it will be a long time before I use them again, If ever. I also will let people know the issues I had. Sherlyn Negri
Sherlyn N.
U-Box Portable Storage and Moving Containers in Orlando, FL at A Royal Moving and Storage Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
U-Box Portable Storage and Moving Containers in Orlando, FL 32807
Les conteneurs U-Box sont une manière pratique, flexible et sûre de déménager et d'entreposer vos affaires. Whether you're moving across town or across the country, portable storage containers are the perfect solution. We can deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging you home or waiting to close on your new place, rest assured your things are safe in one of our many neighborhood U-Haul locations. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep the container on your property for as long as you need, whether doing a remodel or clearing out your garage or basement.
Un conteneur U-Box peut contenir jusqu'à une pièce et demie de biens de maison. Si ça rentre dans votre maison, ça rentre dans un U-Box -.
- Dimensions internes :
- 95 po X 56 po X 83,5 po (L x l x H)
- Capacité :
- 257 pi cu
- Poids :
- Jusqu'à 2,00 lb
Conseil de déménagement : If you aren't sure you can fit all your belongings in your U-Box - container, order and extra! Au contraire de nos concurrents, nous ne vous faisons payer que pour ceux que vous utilisez.
Fonctionnement
Mieux encore, en utilisant les conteneurs U-Box® pour un déménagement ou comme solution d’entreposage portable, vous profitez de la flexibilité et du contrôle nécessaires pour planifier un déménagement parfait. Vous pouvez les faire livrer à votre maison ou les entreposer jusqu'à ce que vous sachiez où vous allez. We give you the opportunity to plan each.
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Choisissez le nombre de conteneurs dont vous avez besoin. Un conteneur U-Box peut contenir jusqu'à une pièce et demie d'objets de la maison. When in doubt get an extra-we won't charge you if you don't use it.
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Dites-nous quand vous aurez besoin d'accéder au conteneur. Si vous le faites livrer dans une nouvelle ville, mais que vous n'en avez pas encore besoin, nous pouvons l'entreposer pour vous dans notre entrepôt sécurisé.
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Nous vous livrons les conteneurs et les ramassons lorsque vous êtes prêt. If you would rather take it home yourself, use our specially built trailer or pack it at a U-Haul location.
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Nous entreposerons votre conteneur dans notre entrepôt sécurisé ou bien nous pouvons le livrer n'importe où dans le monde. Vous recevrez de nos nouvelles pendant le transport du conteneur et lorsqu'il arrivera à destination.
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Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
My first experience with Ubox was great. I will highly recommend to Family & Friends .
Debra A.Worst service that I have tried in life!!! 30 days delayed, I have to buy a bunch of stuffs in this time I was waiting for my box!!! Hard to found someone at customer service to help me out
Everton G.There was a lot of miscommunication between the facility and the movers and even though I kept asking to be kept in the loop, I had to keep calling to find out about the status of my stuff. The boxes arrived on the 6th, but no one at the facility unloaded it from the truck (at least that's what they said), so then When the movers got there, the box wasn't ready (for my scheduled move on the 7th). The movers said they couldn't get the stuff again until Sunday, June 10. I called back to confirm that with Uhaul. They said that was fine, and that they had also spoken with the movers about Sunday. During that call, someone at uhaul said they said they could just bring the box to my apartment and leave it in the parking lot. they acted like that was doing me a favor, but pragmatically, that meant I was just going to have my stuff sitting unsecured in the parking lot here with no way to get it up here. I am guessing they wanted to deliver it here so that they would owe me less of a refund for the stuff being late, or have more storage space in their facility. I felt annoyed because it seemed like they really just wanted to risk my stuff to save money. Then, when Sunday came, the movers got to the facility and no one was there to operate the forklift. That seems like some foresight that a well run facility would have seen as a potential issue. On Monday, there was little communication with me about my stuff, except a text message asking me to verify equipment that I didn't have. When the stuff finally got here (which I found out through the movers, not Uhaul), some of the stuff was broken. To be clear, all of the staff at Uhaul were kind, friendly, and nice. They were not the problem. It just seems like the bureaucratic processes were not helpful, and like I said, seemed to prioritize profit over the safety and security of my stuff (which is all I have).
LeahCorinne J.All staff were very helpful and friendly. 5 starts customer service
Jabra A.Total mess from the originating office. TOTAL. Weather leaks in the boxes to Termites. Totally not worth it. Receiving office - terrible scheduling ability, but once a hard schedule, delivered, and pick up on time.
Gary S.Very rude and unpleasant staff to work with. No one was wearing face masks, from the office staff inside to the employees in the warehouse side of the building. There is no clear direction to how you're supposed to access your Uhaul U-box, I was yelled at by an employee and the store manager despite having called in ahead of time to access my storage box. I was told there were signs up front but no reasonable customer would be able to see them without being told ahead of time. I work with the public, and speaking to customers with courtesy and respect is an essential part of any business. After I was finished emptying my box, I was left two passive aggressive voice messages from the office staff.1 star from me and will absolutely never use again.
Sean M.Stick to your guarantee policy and not send customers' things to 3rd party locations
Bilal K.