The people were great! Everyone that I talked with were helpful and pleasant to deal with. Your automated responses were usually incorrect. For instance my delivery was for on or after 1:30pm. You automated updates said 1:00am to 5:00pm delivery. This forced me to call in and confirm my delivery time taking my time and time of employees. This wasn't an isolated incident. Software needs to be refined. Again, thank you to the people I worked with. Laryssa on the delivery and Alyssa in the main Albany Office were great! After almost 2-years with our U-Box in storage I was shocked at the fact that everything was absolutely as I left it when I closed the door at our previous home in South Carolina. Clean, dry, no bugs or anything! Thank you to Don Jerry X-Plo E-Z Sto for taking great care of our U-Box/belongings!
U-Box Portable Storage and Moving Containers in Plattsburgh, NY at Don Jerry X-Plo E-Z Sto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
U-Box Portable Storage and Moving Containers in Plattsburgh, NY 12901
Les conteneurs U-Box sont une manière pratique, flexible et sûre de déménager et d'entreposer vos affaires. Que vous déménagiez à l’autre bout de la ville ou du pays, les conteneurs d’entreposage portatifs sont la solution idéale. Nous pouvons les livrer à votre porte pour que vous puissiez prendre votre temps pour charger vos biens. Si vous avez besoin d’entreposer vos conteneurs pendant que vous mettez en scène votre maison, ou que vous attendez de signer le contrat de votre nouveau chez vous, vous pouvez être certain que vos biens sont en sécurité dans l’un de nos nombreux établissements de U-Haul quartier. Nous pouvons vous les livrer à votre nouvelle adresse quand vous êtes prêts ou nous pouvons les entreposer aussi longtemps que nécessaire. Vous ne déménagez pas? Vous pouvez garder votre conteneur sur votre propriété aussi longtemps que nécessaire, que ce soit pour des travaux ou pour vider votre garage ou sous-sol.
Un conteneur U-Box peut contenir jusqu'à une pièce et demie de biens de maison. Si ça rentre dans votre maison, ça rentre dans un U-Box -.
- Dimensions internes :
- 95 po X 56 po X 83,5 po (L x l x H)
- Capacité :
- 257 pi cu
- Poids :
- Jusqu'à 2,00 lb
Conseil de déménagement : Si vous n’êtes pas certain de pouvoir mettre toutes vos possessions dans votre U-Box - conteneur, commandez-en plus d’un! Au contraire de nos concurrents, nous ne vous faisons payer que pour ceux que vous utilisez.
Fonctionnement
Mieux encore, en utilisant les conteneurs U-Box® pour un déménagement ou comme solution d’entreposage portable, vous profitez de la flexibilité et du contrôle nécessaires pour planifier un déménagement parfait. Vous pouvez les faire livrer à votre maison ou les entreposer jusqu'à ce que vous sachiez où vous allez. Nous vous offrons l’occasion de tous les planifier.
-
Choisissez le nombre de conteneurs dont vous avez besoin. Un conteneur U-Box peut contenir jusqu'à une pièce et demie d'objets de la maison. En cas de doute, commandez un de plus. Nous ne vous le facturerons pas si vous ne l’utilisez pas.
Marchepied 01
-
Dites-nous quand vous aurez besoin d'accéder au conteneur. Si vous le faites livrer dans une nouvelle ville, mais que vous n'en avez pas encore besoin, nous pouvons l'entreposer pour vous dans notre entrepôt sécurisé.
Marchepied 02
-
Nous vous livrons les conteneurs et les ramassons lorsque vous êtes prêt. Si vous préférez l’emmener vous-même chez vous, utilisez notre remorque conçue spécialement pour cela ou chargez-le dans un U-Haul à l’établissement de votre quartier.
Marchepied 03
-
Nous entreposerons votre conteneur dans notre entrepôt sécurisé ou bien nous pouvons le livrer n'importe où dans le monde. Vous recevrez de nos nouvelles pendant le transport du conteneur et lorsqu'il arrivera à destination.
Marchepied 04
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Get better , more reliable people to empty the uhaul boxes
Sharon FThe Plattsburgh, NY staff were very nice and helpful. We had many issues on the Prescott, AZ side with the initial delivery of the boxes.
Carrie BJoanie is awesome!
Robin WI had a beyond horrible experience with properly receiving my pod on time, in addition to other ridiculous circumstances. I will be calling corporate soon to communicate my grievances with both locations.
Felicia HThere was some initial confusion, as the Burlington VT store where I reserved the boxes did not have any, so I had to drive two hours to Plattsburgh NY. At Plattsburgh they initially said that I had to return the box the very next day, which was impossible given the distance that I had to travel. However, that was the only glitch in the process. Our boxes arrived in Memphis on time, and with zero breakage that I have found so far- and we shipped a LOT of breakable items. I want to give a special shout out to the driver who dropped off our boxes in Memphis. She was friendly, worked quickly and efficiently, and even came back later the same day to pick up the empty boxes. She had mentioned that she's worked for U-Haul for 4 years now. Speaking as an HR professional, employees like her are hard to find!
DAVID HThe staff was friendly, helpful when on the phone with them, but so many mistakes were made! Terrible communication, follow-up and they just couldn't get it right. It seems like staff on the phone don't make enough notes or set things up correctly and maybe you rely on the automated system too much. We waited for our stuff for over 2 months, we were originally given a delivery location that apparently doesn't exist. Our stuff was delivered without communication to us to a different state, the only way I knew was that my card got charged, things promised were not delivered without me spending hours on the phone, speaking to several staff members, there were never any notes from the last person they spoke with-it was like starting all over again with each phone call. In order to get what was promised they had to pull phone calls which I waited days for and again did not get that call, I had to call back and start all over again. They set up delivers in places that aren't close to us without communicating and continued to charge us the entire time due to errors and delays on u-hauls end. I finally spoke to a regional manager who got everything set up, and I was re-imbursed. I got a phone call confirming delivery finally on 1/3/22 (we put our stuff in the ubox in October). The guy got there couldn't get up our driveway so we were unable to have the box for 2 days as promised. My husband had to unpack the ubox so they could take the box with them. The next day I was charged, which they were supposed to be doing it for free due to all of the errors. I called and they credited that charge but the fact I was charged in the first place is frustrating as there should have been notes so that did not impact us and I didn't have to make yet another call during my work hours. They also charged me again in December which they promised wouldn't happen b/c the delays were not our fault and when speakig to Todd on the phone yesterday we were charged. Todd re-imbursed both charges for Dec. and Jan., however very unorganized, terrible follow-through and communication and lack of accuracy. with u-haul overall. Terrible experience and will never use you again. My daughter lived without her stuff for 2 months-and personally I don't feel you should charge us for anything. I think you should re-imburse us the cost of the ubox period. This situation did not reflect your business in a very good light and I will warn friends if they are thinking of this route.
Tracie DThis was our first time using U-boxes and we were extremely pleased with the experience. Nothing was damaged in the move and we were able to pack things that was logical for us. I would recommend the service to others.
Wendy BThe staff for the MOVING COMPANIES I used as well as the local storage facility were amazing and wonderful. Handyman Movers staff and the staff at D&J Storage were awesome, attentive, and took care of everything. Could not recommend THEM more. YOUR staff is atrocious, and I have gone out of my way to write negative reviews for Uhaul as a company. You are awful. Will never use again.
Allison CTo start,, the office staff were very nice and accommodating but what ever occurred after we returned the box was not good.. We are so unhappy with our service. We were told and it is written in the contract that we'd have a "gentle ride" for our box. The video shows how it's loaded on a big trailer and shipped down. Ours was not! It was put incorrectly on the same sized tow behind trailer that it was on when we got and loaded it. The side was damaged on the way down and our well packed items inside were damaged. The door was so jammed it was open on one side where some items fell out somewhere along the way. The otherside of the door was so jammed it took a crow bar and hammer to be able to open. The people at the Myrtle Beach UHaul have been amazing and so helpful. They deserve accolades but whomever was responsible for scheduling the trip down was negligent. We have asked for our nearly $1000 . back as we absolutely didn't get what we paid for and we have damage to many items that were well packed, bungied and wrapped. Some items were antique and not easily repaired. We have also, with the help of the Marty at Myrtle Beach UHaul are submitting a claim for the damages. I said the box arrived on time. We had been told and it is in our emails it would be in Myrtle Beach on the 2nd or 3rd of September..available for pickup on the 3rd or 4th (I don't have the email in front of me). Imagine our surprise when we got a call on Sunday the 29th of August that it had arrived overnight Sat and showed damage and they wanted us to come look at what was falling out the bottom back.
mrs j