Arrived picked up trailer, that interaction was great. When I got home I noticed one tire on the trailer was almost completely bald with no tread on approx 80 % to 90 % of the tires surface. Completely Unsafe And Not Road Worthy. Returned to where I picked it up and was told they had no way to replace it, and no other trailer available. Was forced to drive to the next nearest one that was a one way hour drive away. With no other choice I had to drive to get it. Once I got there there was no reservation for me, ( even though they said there would be one) I was then told they had company wide computer outage. With no other choice I had to wait there for more than two hours for the computers to work again. Then drive another hour home. When I went to return I had to make the same trip again (2 hour round trip) to return the trailer. I had rented it for "in town" meaning I had to return where I picked it up, even though I asked to return to the original plaice I tried to pick it up. Tried to rent me unsafe equipment, cost me over have a day of pure waste of time. Will never use this company again, period!
Micheal Woods
Macisos Truck Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Quincy, WA 98848
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Extra charges may be added and paid from your account before you know it has happened.
Dana CochranHave better instructions on how to do a mobile pick up
JESSICA SANTIAGONobody was there at the designated time. I had to wait for almost an hour
JAMES BROOKENothing
frank reyes