Very friendly and excellent customer service
Beth Simon
Shell General Booth
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Virginia Beach, VA 23451
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Get someone that doesn't try to scam you
Emily BellI requested a furniture dolly with pick up. This site did not have one and still charged me. When I picked up the 15ft Uhaul the on-site representative was confused and asked me to to assist them because the Uhaul I was to pick up had not been processed back into the system. This cause an hour delay, which in turn cause movers to leave which then forced me to load my stuff by myself which forced me to keep the Uhaul overnight. Of course I was charged a fee. I returned the Uhaul and later realized I had left my personal hand truck style dolly in the back. I went back and asked for it but the onsite representative stated I had one when I checked out and I was required one with the check in. Called the helpline and was assured I would be reimbursed by an "adjuster" which was not true. The adjuster said it was nothing they could do. Lost my dolly and charged multiple charges. This was a horrible experience.
RANDALL TANNERI'm gentleman was very nice in the picking up the truck . The return was easy also a Thank you for making it go smooth. Elaine
Elaine WalakovitsThe location was fine. Had there not been another truck there though I would have had NO clue where to park the truck (gas station). My complain with drop off was that the app wasn't responsive despite good cellular reception. It took 30 minutes at least to get the app to say I had completed the return and ultimately I'm not sure it even did complete the process the way it was intended as the page jumped from one step to "all done" skipping over at least a step or two.
Morgan Schutz