No review can express how grateful we are to Steve & Wendy from Wen U Need Us. Our experience with U-Haul this time was a nightmare from beginning right up to when we drove in to drop off the truck, opened the (horrific and troublesome) app and it mysteriously changed the drop off location which would have cost us more time, gas and also put us over in mileage. By now, with everything going on, we were at our wits end. Thank God we called the cell phone number (which, by the way, is available 24/7) and NOT the U-Haul number. Steve answered and changed everything. He was calm, upbeat and extremely helpful. He put our minds at ease that we wouldn't be hit with any unexpected fees, he corrected whatever the problem was with the drop off location and we were out of there in literally under ten minutes--a far cry from the more than an hour to pick it up and wonder what was going to happen when we couldn't finish the pick up process on the app. With Wen U Need Us, we had a receipt in our inbox within 20 minutes and everything was fine thanks to Steve and Wendy. If we could only deal with them, we would be U-Haul customers for life.
Richard Vix
Wen U Need US
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Warren, ME 04864
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 5,0 - Cote moyenne des clients
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Didn't see a need for any improvements. The whole process was smooth and Steve was great. Jeff Lord
Jeff LordAbsolutely recommend these guys. Can't say enough nice things about them. We rent twice a week 51 weeks out of 52. Why would you go anywhere else to rent a U-Haul!!
TODD - DRIVER HABITATWe love these guys! We rent from them multiple times every week. They are very helpful and always take care of us!
TODD - DRIVER HABITATI love this place. Very nice people and it's so easy to pick up and drop off. Hassle free which is Great.
Pamela Teele