Our service rep, Taj, went above and beyond to get us outfitted. We received excellent service and are going to use this location more often for our needs.
MICHAEL CALABRO
Customer Reviews for A American Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The u haul sometimes needs enough parking lot for your customers who came for u haul service, that will create a convenience for them to be able to do business with this company(u haul) as this will attract more customers and efficiency.
olujide ojebodeI showed up with the truck 20 minutes before the posted closing time on Saturday, and the door was locked. I did the 24-hour online drop-off at the location. Someone at the office called me on Sunday afternoon because the truck was not delivered in their system (left in front of the building in one of two parking spots out front). I did not leave a message; when I called back, they said they saw the truck not checked back in and then found the key afterward (this was a total of 10 minutes after the call and supposedly 2,5 hours after their opening time on Sunday, call at 11:35 am, supposed to open at 9 am).
Nicole BlancheI was given a vehicle with a faulty rear view mirror that would rotate when I hit bumps and no cruise control for a 3 state move.
johnathan wardThe guy was good thoroughly explained everything.
Alice JohnsonN.D.
Zabeehullah IshaqzaiThe lady at this location was cool af. She was understanding and very helpful!
DONISHA Humphrey WilliamsOne of the best services i ever got
OMOTAYO ADEYANJUVery friendly staff!
cotton mendenhallContinue as you are
Abraham TekleThey over charged me
Jaquella LoydI have always received excellent customer service at American Self-Storage, it's my favorite location and I highly recommend this location. Neil A
Neil AsemokaiVery attentive. Very helpful. No shady business. Helped me with fixing a fuse for the tail light.
Daniel RodriguezLove the electronic return method for after hours returns, easy as it can be!!
maria HurdSuper friendly and nice!!
Mason RaineGet parking better so you can leave your car overnight👍🏽👍🏽👍🏽👍🏽
Lolesha WilliamsEntry and exit difficulty due to busy street and narrow entryway
Morgan BrownI rent U-haul trucks regularly for my business needs. I have tried different locations but this location is the best! Kind, courteous and customer friendly people. Would refer this location to everyone!!!
Ayeshatahaseen QaudriPeople friendly. One of the easiest rentals I’ve seen in a long time
Enisha DixonI rent U-Haul from different locations on a regular basis for my business needs and I would say the customer service here is excellent. Very courteous and professional staff. Now I make it a point to rent from this location. They deserve more than 5 stars !
Ayeshatahaseen QuadriThe young man that helped me with my truck rental couldn't have been more helpful. I would recommend this location to anyone!
kathie greyPerfect customer service!!!
Micheal DeiningerNeeds transmission work 😫
Randy JeffersonOverall great experience
Paris BrownExcellent service à la clientèle
David HaglerOwner was great guy!
Robert BellThe lady was rude, the truck was damaged, and I'm pretty sure the mileage was different than what was on the paper. However the app froze up when I was trying to dispute it. If you are by yourself, don't go here. The lady also lied about the parking too.
Joe HodgeThe people working there are great. The parking lot is small, and it was a little tricky to manage the customer cars and the ingress and egress of the self-storage customers.
Shaun DalrympleLower prices on the truck rental give out coupons.to keep us coming back Thank you.
Linda HunterThe woman who assisted me the day of the rental was polite and very efficient.
David LoryExcellent customer service
Nelda HappelNothing! Everything went well and (Denny?) was very personable and professional!
steven whitneyEverything was perfect
DARREYL MAXWELLThe gentleman that assisted me with my reservation was very friendly and sweet.
Christina BeltranThe location is staffed by great people. My second experience is even better than the first, which I thought was phenomenal. Despite being on lunch break, the man went above and beyond to provide me the nicest and friendliest experience anyone can get for my rental. Je la recommande fortement.
Bola Olu JordanEquipment was old and a bit beaten up but all worked.
mike brownWarning about no overnight parking should have been shown before I rented
robert ottQuick service and affordable
Zakiya BrownI did online check in, and when I got to the location, I still had to check in. But the overall experience was excellent!!!
Gary RobertsThese folks go over the top to take care of you and make sure you have what you need for the job. I shall return.
GARY HILLGreat experience, super friendly.
Chris SimpsonService amical
Michael McCoskerGreat costumer service
Orlando GarciaNot enough parking up front if they are busy
bobby williamsNothing needs to be improved it was an excellent experience
Paul HeningtonGreat service and support from all at this location
PAUL OCONNORQuick check in, courteous! Location is hard to get into but otherwise good experience!
Lisa JonesYou''ve pretty much done everything to put a smile on your customers 😊
Adekemi Joseph