Le client n'a pas laissé de commentaire.
Robert E | Expérience générale
Customer Reviews for ABC Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Need receipt emailed to me please
Jeff HI like this storge the boss was very nice
Alexandria D | Expérience généraleThe staff was extremely helpful in a hard situation. They went above and beyond to ensure I got what I needed. Can't recommend enough!!
Raistlyn S | Expérience généraleCory and his staff have excellent customer service skills. Their facility is spotless, their reputation is impeccable. Will only use ABC Storage for my truck and storage rental needs in Mt. Vernon.
Henry WWhen you enter the office the staff receive you with a smile I don't have no complaints and if I need in the future s storage I will definitely go again and I will recommend to everybody Thanks
Tisha A | Expérience généraleThe employees are super friendly and they look the best way to help you Thank you so much
Tisha AGreat and friendly people ⭐️⭐️⭐️⭐️⭐️
Ashley VMy truck was missing the furniture pads I had ordered, and had a standard dolly instead of the appliance dolly I had requested. The truck was clean and functional, pickup/drop off was straightforward, no further complaints beyond the equipment inaccuracy.
JESSE MVery secure area with pin entry.
Patrick K | Expérience généraleI would say nothing. This location was excellent !!
Gordon AGreat customer service picked up uhaul at the sourh 10th street location at the new store.
Lorie HBest of class and professionalism. I highly recommend them always. I appreciate their hard work helping me with everything. Respectfully, Big Mike.
Mike WEverything was great.
Dylan YThanks
Terry M | Expérience généraleNothing. Everything was great.
Amanda BOutstanding staff and owners! Highly recommend this storage facility!
Curt C | Expérience généraleEveryone at ABC self storage is top rate!
Sandra TAbsolutely had enough room to move all my stuff in one round Just the right price to get the move done without bending the budget
Sarah JThe place and people were very nice. They did have problems getting through to u-haul though. Not their fault.
Reva Pi WAS VERY HAPPY with everything and i would recommend this storage facility to anyone that needs one.
Bonnie A | Expérience généraleWonderful experience
Gerald Gnothing was easy to use
Laura Wloved my experience here. friendly staff & affordable rates. the security features are comforting & effective. overall, i would absolutely recommend this to others & also will return if i need more storage again.
ANNA V | Expérience généraleGreat experience with ABC Self Storage! ALWAYS tentative to meet my needs & very friendly as well! Fortement recommandé!
Jennifer A | Expérience généralegreat place, highly recommend
Meggan G | Expérience généraleThe best storage in town
Mary T | Expérience généraleTake any type of payment for rentals that can be verified.
William OClean and secure
Susan H | Expérience généraleNever moved in ABC storage due to wrong gate entry code that was given to me and office was closed with no one answering the phone. Was forced to make the decision to move to another location.
Harold B | Expérience généraleReps were helpful, kind and courteous!
Peggy SVery helpful and friendly. Thank you
Russell W | Expérience généraleVery good communications and help
James Sno problems. Just what I needed !
Jackie W | Expérience généraleHas a storage area with a good lighting and secure fence around it. 24-7 access to your belongings. Give 5***** rating. --- G.B.
George B | Expérience généraleGood people to work with, great experience.
Lila SEverything was awesome very clean place and their storage units are clean and safe i was very happy with all their services
Bonnie AIt was nice, would recommend.
DANIEL C | Expérience généralePeople were generally friendly. Im going thru transitions thats physically and emotionally taking a part on me. Ok. I was clear on $$ for uhaul, and I wasnt fond of the cost per milage. It is outrageous. I order for one day. Had personal interruptions. And my rental was 3 total days. I followed the after hours drop off. Issues locked the truck before I read the instructions , but didnt matter no matter what I did. I didnt close my account. Becaueenit was going to an old 2018 account in Pennsylvania and just today oct30, 2020 i was able to finally get to this point. So my bank showed. An amount of 160,plus. Then WOW WTH, 476.PLUS. REALLY BOVER 600, FOR 3 DAYS And the milage. I drove locally at my destination to load and back to unload and few miles locally , I am living in a motel. Now in my truck after Saturday 31rst of Oct. Because it took my weekly rent. For my room. Expected a little higher charge. But almost 700 , and I rent a small 10 x 12 storage for 65.00. Way too high. Moving stuff out after December 1rst. I've had other storage. With a better door , this one I cant hardly open the latch or close it. The door is not easy to lift or pull down. Not having a good experience with that. I've cleaned my truck. Left the half tank gas. At the middle of third day I dropped off truck. Weds morning to friday early night. And let truck sit the middle day how on earth I got that thigh of milage. Kills me , never AGAIN. AND I CALLED BEFORE MY PHONE BROKE TO express this. Didnt reach anyone. Unless your ready to spend a mini fortune, for a couple days. I'd not use any of it. And I've anywhere I've had to use storage. Never paid over $40 to $45 for the 10 x 12 $50 for 12x12 not 65$for a 10 x 12. Broken bent stuck handle and a door I cant manage. Too hard to pull down and a gell of a time getting it up to stay put. I am on the older darker lot. Not so easy to use , I went there because I thought it look clean. Well kept. And safer looking. Nope I felt judged , I needed to speak up. Then. But I will not go here , anymore. It's not good the outrageous milage and storage costs. I should have gotten a notification, call or something to confirm the amount due. I wasnt planning on the plus and change, charge. Now homeless forover a week. One bad experience after another from this to other things not fair. Angey and Lost .. then to boot. Young man sold me a big f250. Low miles ,electric start etc. Just too good for the money. Yup cracked frame. Ttuckbed falling off. Boy do people see me comming. Thank for no initial hassle. But the judgment was felt
Carolyn WI had a great experience!
Brandy BVery happy with the experience at this location. I will recommend it to anyone looking to rent a UHaul. Thank-you.
Angela HThis U-Haul location is great! Fast, friendly, and reliable service.
Dakota SThe van I had was clean and well maintained. First rental company that I have had experience with that you have to fill gas tank to level you left with. Would prefer to leave with a full tank and return it full. They did provide a guide to show how many gallons to put in tank to get level for return.
Ellis EIt would be nice to have smaller trucks pickups and vans available as well
Patty FThe staff is always helpful and even when they're busy, they acknowledge all customers to ensure they will help once available. The guy (I'm not good with remembering names) he always help hookup The trailer to my truck and always ensures the lights are working. He goes that extra mile to make sure I have proper connectivity. My lights hookup had some corrosion in it which caused the running lights to not work, initially. But from the help of him, before I pulled off the lot my running lights were working and we did the blinkers check, he took the photo to submit for proper hookup and I was on my way to a fun day at the off-road park. Anytime I rent from Uhaul in MTV, IL, it will always be from ABC storage on 10th St.
Indigo HThe agent was very good at explaining the details of the rental so I knew what to expect. Therefore there were no surprises.
Ricky HStaff was friendly and super helpful!! Pleasant experience!
Melissa RWe was suppose to pick up in Whittington Illinois and go there they were closed. Called number on build6and no one answered the phone. Very frustrating when people drove 20o miles to help us load.
Audrey KABC is a great place to do business. Loved the experience.
Daniel HNothing.. was great service . Thank you
Dwaine MOutstanding and friendly, especially compared to other location(s)
Hayden KCan't think of anything. Everything went very smooth for me. Merci.
Billy Rthe people were very helpful and professional
Richard BNo problems. Nice people, great service.
Michael HThey are great.
Ronald IGreat customer service. Very friendly!
Cindy JProvide clearer steps in the brochure regarding after-hour returns. You should really add a step that states retain the truck keys before accessing the website. It's awfully difficult to photograph the dashboard of a locked truck once the key has already been placed in the drop box...
Brad MService was great, people were nice.
Anthony HVery personable and friendly!!!
Casey OI will never use or recommend U-Haul again.
hope gI had a Ford ranger 3 engine an no transmission cooler, please don't try to pull more than ur trucks abilities.
Mark RThe staff was very helpful and friendly
Holly BVictoria was very helpful. Second time to use this facility and they are very professional.
MICHAEL MPleasant staff would recommend
Donald RThe people that work at the ABC storage / U-Haul are great! Very friendly and helpful....
Stephanie MMore trucks available
Marvin GVery helpful staff, highly recommended
lawrence F | RéservationAlyssa Moore who assisted me was a great help! Very pleasant and knowledgeable! Thank you for a great service!
Jennifer LIt would have been nice for me to have dropped off at a location that was open. I didn't have a clue how to unhook the tow dolly or get my car off of it. Thankfully someone showed up to drop his truck off and helped me figure it out.
Shelly HCory recommended a larger storage space. So glad he anticipated I would need the extra space. Easy to find and clean. Merci
Shelly H | RéservationVery nice. Large storage rooms!
Nathan H | RéservationExcellent customer service and storage options!
Andria L | RéservationIf i ever need help againg this is the place to go.
Vivian G | Expérience généraleAucun
Aimee B | Expérience généraleVery good people that keep your stuff safe very good people to work with
Robert B | Expérience généraleOwners and staff was very friendly and will be back if needed. I will pass your business on to others as well.
Justin w | Expérience généraleExtremely helpful and informative.
ERMAN B | Premières impressionsStaff was very friendly. The storage unit was very clean but slightly smaller than advertised.
Privacy R | Premières impressionstoo small but functional
Privacy R | Premières impressions