Customer Reviews for Ace Mini Storage Inc
(U-Haul Neighborhood Dealer)

120 évaluations

7003 Hwy 50 E   Dayton, NV 89403
(@ Rainbow Rd)

(775) 241-0441

Heures d’ouverture

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(775) 241-0441

7003 Hwy 50 E
Dayton, NV 89403
(@ Rainbow Rd)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Ken the manager is a pro. Always helpful and responsive.

Christopher Belieu  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patsy Boatright  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER ZORN 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra Thompson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Myers 
Évaluation :
5

Great customer service!

andica alexander 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya Steele 
Évaluation :
5

The staff was very nice and accommodating to work with.

Kelly Mellinger  |  Expérience générale 
Évaluation :
5

Great price and very secure. My trailer was broken into twice at another facility and was never touched in a full year here!

Jerry Seevers  |  Expérience générale 
Évaluation :
3

Overall good experience besides the most important.our belongings were not protected from the elements.all of our stuff was covered in dirt,sand and some items we’re wet

Scire Platner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosemary Wolf 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon Goeschl  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA ELAINE HENDERSON  |  Expérience générale 
Évaluation :
5

Hey Ken how is Kim doing? u know ur new room mate

richard johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Trout  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deena A Carson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD ANTHONY WAICUL  |  Expérience générale 
Évaluation :
5

The Gentlemen at the front office He was very nice to me called me every month remind me of the payment With my busy schedule I did appreciate that Think you very much see you soon and good luck to you

homayoun moghaddam  |  Expérience générale 
Évaluation :
5

This is a great place . People that work there are super friendly and very helpful. I would recommend Ace Mini Storage to everyone.

June Richards  |  Expérience générale 
Évaluation :
5

Great guy who runs the place, very quick and organized!

Kelsey Pipkins 
Évaluation :
5

Easy after hours drop off

Faust Davanzo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Silvia Rosas 
Évaluation :
5

Rien

Bela Bruszt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ron woods 
Évaluation :
2

We reserved the truck and trailer for a Reno/Sparks location. We ended up driving 50 miles one way to pick up our "reserved" truck and trailer. We received a call from the Corporate Regional Rep., Anna, who was completely void of any empathy for our situation. She kept "over talking" while I was attempting to explain that we driving over 700 miles, and in route, to pick up the truck and how we would have to drive another 100 miles round trip just to start our moving. I had to almost yell at her to "stop talking and listen"! I would have to be desperate to use U-Haul ever again! This is not a reflection of the personal at the Dayton location. Regards, Omar Swartzendruber

Omar Swartzendruber 
Évaluation :
5

Ken was very helpful, kind and friendly. Made returning the truck very simple for me. Thank you Ken.

Lee Ackerman 
Évaluation :
5

The check engine light was on, but all was good. Great service and close to where I was moving. Thank you Ace storage!

Jack Ralph 
Évaluation :
5

The processes that were made were not set up in the computer system. During pickup they were trying to charge me 100$ more then what was quoted on the phone plus they said they would give me 65 miles instead of 45 due to having to go to another location for pickup and they didn't. They charged me for the extra miles. Not happy on of this is the locations fault gentleman there was very helpful

Mark Frechette 
Évaluation :
5

The processes that were made were not set up in the computer system. During pickup they were trying to charge me 100$ more then what was quoted on the phone plus they said they would give me 65 miles instead of 45 due to having to go to another location for pickup and they didn't. They charged me for the extra miles. Not happy on of this is the locations fault gentleman there was very helpful

mark frechette 
Évaluation :
1

True and accurate information, not to have the original order canceled and get a email saying you're picking up a different location 80 miles away. And not willing to compensate you a whole heck of a lot. Horrible experience this time around with uhaul, and would not recommend uhaul at this time to anyone.

Nicholas Loving 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Riggs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gail ennis 
Évaluation :
2

only if they want the discount that was offered to me

Daniel Campbell 
Évaluation :
3

The Drop off location had no record of us dropping off, he was perturbed and he was closed. The 800Uhaul number had told me to take truck there and emailed me proof so I showed the person at location the email. Odometer wasn't right so i could not self return. The guy at the location said he would handle everything for me.

William McFall 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason Peters 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd Loewen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerardo Berumen 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William Bourgeois 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary Ream 
Évaluation :
5

This was the only place I could get a truck and the gentleman that runs it really has his business together.

Edward Jordan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeshyel garcia 
Évaluation :
5

Everything was awesome Thank you

Gerardo Berumen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Hemsley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janet Villa 
Évaluation :
3

Not very friendly staff....did get me checked in ok though.

robert lanini 
Évaluation :
1

U haul needs to get their shit together

MARCIA Abbottfarmer 
Évaluation :
5

The guys there did their best to resolve the situation.

ron bell 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Larry Hastings 
Évaluation :
4

I selected "yes" for the equipment but the car dolly had a non-functioning light. The dealer there was outstanding, but he had to call corporate support and find another car dolly in the area. The additional time to go to another location and process for a similar item was a little annoying.

David Hanrion 
Évaluation :
5

Easy check in. No problems. Convenient location.

James Gray 
Évaluation :
1

When I went to drop off the truck in Dayton. The gentlmen had to call Uhaul to check in the truck, it took 10min at least. People flirting with each other, talking and having a good old time, when all I wanted to do is get check in and go. I had to go to Hawthorne NV, afterwards. And all the guy in Dayton could tell me, is the girl on the phone is a looker.!.!???? F..... Really I am trying to go home and this is the crap I have to deal with.

steven throop 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ronald southard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Jordan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL WENDT 
Évaluation :
3

The problem I had was halfway through my trip the engine light came on and all the gauges were normal. I didn't realize until the truck was dropped off that it was so low on oil and possibly other problem(s). Ken at Ace Mini storage was very professional and I don't know if the problem was from the U-Haul in Reno or Carson City.

gary knoff SEE NOTES 
Évaluation :
3

Although it wasn't this locations fault, I had to drive 45 miles here to pick up a truck that I was supposed to pick up just 5 miles from my house! I reserved a truck a week earlier only to find that they did not get the truck I reserved as promised.

CHUCK LACEY 
Évaluation :
5

The LOCATION was great. He was a littler overwhelmed when I went in but otherwise was great..... Uhaul on the other hand I will never rent from again.

Danette Howard 
Évaluation :
5

We had reserved truck in lodi ca, had to go to elk grove ca to pick it up. We had reserved a storage at the uhaul center in carson city, which was part of the reason we did truck rental with uhaul was free month storage. When we arrived they had nothing bigger than a 5x10, we had reserved a 10x20 for the 26 foot truck. Had to go 17 miles out of the way and pay for storage unit at your dealer. Overall not happy with whole thing but these 2 locations had nothing to do with that part

Mel Johnson 
Évaluation :
5

The representative was excellent!

Kevin Maxwell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike Tremayne 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID CRAMER 
Évaluation :
5

Keep doing what your doing.

Jose Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Raley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda Nelson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia Vasquez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack Ward 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra LaBella 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mitchell Stockton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT CLAY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Milani 
Évaluation :
1

The man who checked us in was disrespectful, sexist, and a complete disappointment. We had met so many nice, friendly people until we met him. He even told my son- in-law to come back up the trailer because these women don't know what they are doing. My husband who usually backs up the trailers was quite ill and couldn't be there. A very nice man who was storing his 5th wheel there offered to back it up for us.

Linda Temple 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rita Carlson 
Évaluation :
3

Manager at location was prepared and very efficient so I don't have a problem with him. I am NOT happy that U-Haul isn't willing to bring equipment to the location I requested - which is only a few blocks from my home. Instead, I had to find a ride to this location (10 miles from my home). Why doesn't U-Haul provide a service where they can shuttle equipment to the location a customer requests????

Michael Watty 
Évaluation :
5

I needed a 10' moving truck asap. This location gave me a 15 ' at the smaller price! Equipment was well maintained and the staff was awesome. I would definitely use Ace again.

Robert Phillips 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jeffrie dehart 
Évaluation :
4

Le client n'a pas laissé de commentaire.

debra brown 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Acacia Rizzo 
Évaluation :
5

Thanks for making our move quick and easy!

CHAD PARKS 
Évaluation :
2

The gentleman that helped us didn't seem to know how to use the equipment rental program. He had to ask us for our information multiple times I suspect because he didn't know how to properly save and continue through the screens. He needs more training. It took us over 40 min to pick up the rental, I would expect something like that to take roughly 5-10, 15 max. The rental had sand all over the floor inside, it should have been swept out before giving it to us. We didn't bring up the sand because we didn't want to waste more time trying to get out of there.

CARRIE 3981UV346 Deleon 
Évaluation :
5

Owners are very friendly and helpful. They made sure the equipment was operable and hooked up properly, and the whole experience was professional.

John Fox 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jesse thayer 
Évaluation :
5

Very helpful.

Mark Still 
Évaluation :
4

Everything went good. Well worth using these folks.

DOYLE CLIFTON 3981UV0126 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe Choat 
Évaluation :
4

High mileage truck that did not run well, but did get the job done. Ok for local runs like we did, but would not want to drive it far.

JOHN LEWIS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA STAUGARD 
Évaluation :
3

Le client n'a pas laissé de commentaire.

david lytle 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James KOCH 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAREN J EASLEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM HOGENSON 
Évaluation :
5

My experience waS AMAZING

DEBRA GAIL HUCKABAY 
Évaluation :
5

I don't see how the service and facilities could be improved in any way.

JOHN SIMMONS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID MILLIGAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEIL SWITZER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID WALTER 
Évaluation :
1

Had to drive 43 miles over to Dayton, Nv because they did not have a truck for me, great service at Ace Storage in Dayton. Called help center three times to be helped, first two times the line when dead or someone hanged up on me!1

GAYLEN STOCKDALE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD SANCHEZ 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANITA ERWIN 
Évaluation :
1

Get knowledgeable representatives. I Had a $50 VIP credit....your represnatitive said he didn't know where that goes, so didn't apply it to my rental fee. Then when we get to our drop off location, we find out the trailer was not correctly installed onto out vehicle. Mike Zendrjas, GM of Medford UHaul (541/779-3321) can verify that. He seemed pretty frustrated with the renting agent as well. Amazing how you want your rentals returned swept and cleaned but you do not rent them that way!! Moving is enough of a pain!!! Don't need added frustration!!!

ronald pacheco 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT SOWASH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON KREMER 
Évaluation :
4

pickup and drop off locations were fine... traffic dept/ telephone customer service seems to mess everything up Everytime! They are the cause that I will never use U haul again, nor will I advise family or friends to use uhaul.

ANTHONY HOWARD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON WEYHING 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID KALBERG 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CAROL ALMOS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEANNE FRERE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DALE WEGNER 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEANNE FRERE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEANNE FRERE 
Évaluation :
5

Fast computer program

GEORGE RIETKERK 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark wade 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK WADE 
Évaluation :
5

Very professional and knowledgeable.

RICH BORKOWSKI 
Non les évaluations ont été soumises pour cet établissement.

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