Very pleasant staff. Easy transaction.
Andrew Walsh
Customer Reviews for Alamo Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Equipment was good, reasonably priced, service was outstanding.
craig wallaceThey were great!@
THOMAS ROGERSLocation was nice and easy to get to. The lady working there was very nice and helpful. The only issue was the app did not work for me so do 24/7 so I had to work with the lady inside. Thank goodness she was there and so helpful!
Vanessa GasiorThe automated pick up system, and drop off, worked well.
Nikola Miladinovicvery very unprofessional I spoke to the lady. in front desk she was not helpful at all she mostly concerned about renting a truck do not recommend
Ahmed AitchafaiI dropped it off a day early during normal business hours and the place was locked. The lady behind the counter was eating and saw me wave. She cracked the door, took the keys and locked the door back up.
Michael Roller🤩👌😊
Kishanda EphordGreat customer support that's why I return there for all my Uhaul needs. Best regards Tom Buchanan
TOM BUCHANANVery quick and nice people
John BrownCheaper
Arthur CooperEverything went
Leigha CormierOutstanding customer experience!! Thanks
GLENN BRODWATERAlamo Storage has the best staff!
Justin LeducEverything was smooth and exceeded my expectations
Nick GiersehLocation not properly identified. Already moved to another location but old address still showing. Location should be updated & no name of f U-Haul on the front office that makes it hard to find.
Eulogio AgnoNo help on attach the t trailer. Need to clean the offices. People need to be friendly if you having a bad day just don't show it to the public
MICHAEL FIGUEROAVery simple process, took all of 2 minutes. Gentlemen told us where to put it and we were on our way!
Cheryl WheelerGreat service at this location The Alamo
Dixie MorganReal human beings assisting rather than solving a riddle and trying to find "where is the key"?! So frustrating and stressful! We need humans back!
Richard ThomasTwo problems: 1) This is not the location I reserved for pickup. This operator called and told me to come to her place. 2) She designated a drop-off location (600 6th St, Holly Hill, FL) that is NO LONGER A U-HAUL DEALER so I had to dig out my original reservation to find the correct drop location.
THOMAS JONESNervous to drop with no one on sight.. app asks for so much info and my phone was ready to die.. nervous about getting drop off to go smoothly!! All worked out but crazy!
Kimberly SerfozoLori is very kind and patient. Very attentive to our needs.
Delfim L LopesBien
Aldona SzarwackiGreat office staff. Super friendly!!
Christina DunnI rent only one day!!!! You charge 91,86$ ?!?!?!?! Please explain!!!!
Ivan TrofymovIt was great, no recommendations.
Sharon LettauYes, this local dealer is excellent. They are so customer service oriented. They are friendly and very helpful. I would recommend you to use this location instead of the one in Palm Coast. I will continue to patronize this location . They are a five star location : ) ⭐️⭐️⭐️⭐️⭐️
Helio MartinezGreat place
LEONARDO PINTOGreat service and quality
Frank DiezExcellent service, very friendly counter person. Smooth transaction.
Michael LevinAwesome return-will be back
ROBERT FLOYDFANTASTIC
Richard GattoLocation was easy to find. No one was on-site to assist during the return appointment ... thankfully U-Haul's e-return process was available!
Charles MerkelThis drop off site was not the original drop off site. Original site was Boo Boo Discount, they refused to allow me to drop off. Boo Boo Discount claimed no room for additional trailers. In reality there was plenty of additional trailer parking but Boo Boo Discount wanted to extort me to pay additional money… After contending with several miles of snarled traffic and horrendous weather to reach an unmanned alamo storage, i was sorry I didn't pay the extortion fee at Boo Boo Discount…
robert dowdellEverything went well
TOD ROTHENBERGERNa
Joseph JonesA great place to do business.
STEPHEN DELICGreat service at pickup/return location in Bunnel, FL..
Ricardo GonzalezLocation not good. i would not rent from here again. Ever!
Graeme WhelanHorrible self service pickup process, all those id steps with contacts and photos should be done in advance, not at the moment of pickup when one is under the clock.
Hector MarquezThe first drop of location was unable to take the trailer. We spent an hour on the phone trying to locate another drop off location. When they found one it was 30-45 minutes away. Ultimately, a closer location was found.
JOHN FAIRTRACEVehicle only 1/4 full on gas.
James MillerCustomer service at The Alamo 4490 N US HWY 1, 32164 is just exemplary! Easy facility plenary of room to maneuver big trucks. Well lit and very secure.
JUSTIN LEDUCDropped off no problem fast and helpful!
Gerald LabriolaVery friendly. Was a pleasure doing business here. So thankful that my reservation was changed to this location even though my original location that I reserved did not have the truck I reserved when I reserved it.
Ronald RoseEnsure the drop off location is able to accept the rental back. We went to a closer location and was told we have to return it to location on receipt. We went there and was told they are full. We went to another location that was closed then called another and they too were full. We ended up dropping it off at Alamo. The lady at Alamo was awesome!!
JESSICA CAVINTAEverything was very good except for the ants that were all over my stuff when I got at home. I was a little upset that they charged me a cleaning fee
DYLAN SMITHGreat service. Very helpful.
ROBERT STILL