Le client n'a pas laissé de commentaire.
James Shepherd
Customer Reviews for Alford's Automotive and Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
It was dark and the drop off location was closed, so to be far I'm giving them not applicable
Dana BartonMelissa was awesome and so helpful.
Anthony LalondeEXCELLECT CUSTOMER SERVICE!!!!
Bess RalphGas station was right across the street from garage drop off very convenient
Margaret MckinzieThe location was out in the middle of nowhere. It seems like the lot had lots of water holes but the persons were helpful in getting the equipment checked in.
Christopher SmithH
Patrick MillerWhen I went to load up my items, I noticed the entire floor of the truck and both walls were COVERED in motor oil. The attic section of the truck was filled with dirt and dried mud. I had to spend an hour cleaning before I could even load my things. Took pictures as well, including the 2 dirty mops it took to pickup all the oil. Very upsetting considering how stressful moving already is and spending money to rent the truck that I had to do all that.
John FlanneryThere were blankets left in the trailer from the previous rental.
Karissa ArnoldIt was closed.
Judith AsmanVery helpful staff.
Randal Martin Randal MartinLocation was to the point. No delay in rental as the nice lady at the computer knew what she was doing. Just wish they had more equipment as they are the only uhaul in the area and the next closest is 20-25 min away and that location is an absolute cluster-f that I will never return to. Other than that, they need to make sure to have a clear path to return the rentals after hours. There was a truck in the way when I returned the trailer. So, it was a tight squeeze to get back to the trailer area. Def could cause an accident if the renter isn't used to towing a trailer. No way could a uhaul truck have fit through the space.
Rayndal RenfrowMelissa at Alford's was extremely accommodating, and took care of us when another U-Haul location was not able to meet our needs.
Kathie LeRoyI purchased 2 furniture dollys and an appliance dolly and moving blankets and none of those were loaded on the truck and I was still charged for those.
Lydia MurphyThe reservation was not set up correctly and I had to spend 2 hrs in the phone with U-Haul to even get my rental accessed.
Byron CombsThey worked with me since id already rented a larger truck the weekend before and got me a good rate. We hiit a couple snags, but after getting the truck back to the dropoff I was only out another $1.99.
Margaret ProbusIt was too be a pickup in Owenesboro Ky .but your Scheduling Department screwed up ...they was supposed to give me $100 off ...A refund. But I have not received it yet. Please take care of this Thank you Brian McGee
Brian McgeeI had reserved a dolly and was told they have not had one for 8-9 months. I was then ask if that was ok. No one went through how to use the truck. Steering wheel had 3-4 inches play. We had to sweep out the whole truck before we could use it.
Johnny KeltonSo kind and courteous! Great service real professional
Derek Cartwrightwe arrived 30 minutes before the store opened, but the manager went ahead and got us out and rolling before they officially opened. that was a major plus for us so thank you thank you!!
Randall RiveraThey gave e the wrong equipment and caused a huge issue trying to return it, not to mention what they gave me was a cheaper piece then what I ordered and not I need to contact u haul to fix
Seana SapunarichVery friendly!!!
Connie CryslerFriendly service and hometown convenience makes for a great experience. Well satisfied.
Wm T DrakeVery nice and friendly.
Linda WongAlford's people are great to work with!
Gary SmrticLooks like drop off sites are growing scarce in this area
scott moserGreat Pppl to work with!
Chad Bratcher