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Mauricio T
Customer Reviews for All Purpose Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Shelly was amazing! She was a big help and super friendly!
Kimberlyn CGreat staff so friendly had one mistake but it was my mistake but they corrected it in the end totally recommend this location if you’re looking in Tomball
Jennifer GShelly was fantastic! Great experience, will be back anytime I need a uhaul rental.
JOSHUA TAlways goes smoothly at All Purpose Storage.
Buxton Js/o
William HGreat drop off experience as always with All Purpose Storage on Snook Lane.
Buxton JThe person who ran the office that morning was great! Zero complaints! Very helpful!
Craig LThe best in the business! Always have the truck I want/need and the service was fantastic! I'll be back next time I need a truck!
MATTHEW AI had no issues. Shelly was amazing and very helpful!
Jamie YGreat experience here! My trailer was ready for pick-up, the paperwork was a breeze, and the return process was easy. I reccomend All Purpose Storage for your rental of trailers and/or trucks!!!
Michael Ono receipt
cecilia bWhat a great experience. Shelly was so professional, quick to process my pickup and return creating a pleasant and fun experience. All positive!!
KEVIN VSmooth rental experience as usual!! Never a hiccup at All Purpose Storage!
MATTHEW AReturn check in was quick and simple. Personnel was very friendly.
Kurt RGreat and quick service!
Camilo RVery pleasant experience. The manager was great.
Saundra PGreat experience... well, as great as moving in August can be, lol. Seriously, I love this location and the incredible customer service I experienced with Tracey! She is awesome and made this the easiest check in and check out ever and I've rented a LOT of U-Haul trucks, so I would know. Thank you, Tracey!!
Chad HNo complaints here! In and out in no time!
Mark RBest U-Haul experience I've ever had! Fast and easy! Very friendly staff! Everything was very clean!! I'll be back!!
MATTHEW ANothing really. The area is clean and the staff is friendly, knowledgeable, and helpful. The equipment is always clean and well maintained.
Mark YEasy drop off. I picked this location on purpose because they always do a good job.
Buxton JMake sure the windshield is clean...there were a lot of bugs on it. I do understand it was VERY hot this past week, so that's why it wasn't done. Not a big deal for me, but someone unfamiliar with the area may find it distracting while driving.
Noelle LCustomer service was exceptional. Friend smile and easy service. The only concern I have is the 10' truck head lights needs adjustments to make it easy to see the road in the dark. Also the driver side visor is missing the part to lock it in place and continues to move forward getting the way to see where you're going. Other than that everything was excellent!!
Carlos PExcellent service.
Onochie OThe truck was very worn out and felt dangerous to drive with many mexhanical issues with the steering and brakes
Gerasimos DThank you so much; the truck rental for moving was a "LIFESAVER" !!! Great customer service!!!
Bonnie BThe woman was nice and friendly
Debra DSherri was great, everything worked and I was out of there quick and in the road
Tommy LGreat experiece
TODD WJennifer is wonderful and goes out of her way to make the process go as smoothly as possible.
Bernadette RGreat staff, In and out very quick for pick up and return. Tks!
SERGIO NThanks for all your help
Frank BThe strap mechanisms were not well services. The lack of lubricants made them difficult to tighten and virtually impossible to loosen
Kyle BTruck sounded like had transmission problem. We had no time to go back. We were unaware we would be charged for insurance!
DIANA` RSelected the self-service option, but the lady gave away my truck, so then I had to wait for a new truck to be assigned. Then she changed my drop off location from Rosenberg to Houston (an hour away).
Logan KTruck was ready, clean. personal was very helpful.
VICTOR HI accidentally locked the u haul and placed the keys in the drop box before I was able to get the exact odometer reading. I apologize
Dalton BVery knowledgeable, truck was ready, and everything clearly explained.
PriscillaIrene WIt was a quick & easy process to rent a trailer & will go back to this location again.
Stacey BThe woman was very curt, did not have any concern for me finding the location. Parking was horrible. All locked up at 6pm no attendant present. My concern was security. "I have cameras !!!" She didnt take time to speak courteously. Dropoff wS quite a long distance from my destination. This is not uhaul country. Upscale area people don't DIY moving.
DAURI FThe after hours check out process was a mess. Took over an hour with multiple customer service reps to get the account to show my correct information
Garrett DExcellent service
Christopher CI spoke to a Stacey Edgar 7/27pm , she was very polite and helpful w confirming the two trucks for 7/28am ! when the drivers arrived to pickup the trucks 7/28am they ran into a witch ! She was rude and Not helpful ! the two drivers wanted to make sure the trucks would lock since they had to be parked overnight ! She said it was Not her responsibility to provide trucks that locked. I called to straighten it out and was told that this was my problem ! Not hers ! We did Not get her name ! the drivers said she was short, white, blond, mid 40's and difficult to deal with ! I will never pickup or deliver a truck from this location again !
Martha AI problems all went well
christopher mEverything was good. It should be told if you bring back the truck after hours the process is taking a Pic of milage and gas then do the key drop off. As I was loading up app to do online drop off my boyfriend locked up truck then pit key in the box before I knew I had to take Pic.
Lisa AExcellent customer service
Merrill AThe lady was rude and had a bad attitude, not friendly whatsoever when picking the trailer up and upon return. Will not do business at this location ever again, I would rather drive a 100 miles away from this location to rent any piece of equipment in the future.
john rFriendly and very helpful. Pleasure doing business here
steve lReceptionist provided excellent customer service.
Shahab C