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Daryl Ralph
Customer Reviews for Pullers Repair Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing. It was simply an easy overall thing that was awesome.
Roger ReimerService excellent we were struggling to book on line but when we got to Pullers Repair Ltd, Peter booked it all no problem for us. Easy pick up and drop off. Only problem we had was truck tires struggled in the dump of snow that turned, we had to dig snow away to get grip, after loading up at storage centre.
Trevor FordPeter was very helpful and the price was good. A pity we had to take it back early due to the freaky snowstorm. We will hire again.
Trevor FordRural area, but great signage to let you know you're in the right spot. Very helpful and smooth drop off.
Peter BerryMade my move easier.
LYNDA KEHOEAbsolutely nothing!! The customer service was Fantastic!!!
liz johnsonGreat friendly service , cannot think of a thing to improve.
Gail BurrPete was a great help. Service was excellent.
Shawn EsseryWe spend a lot of time doing all the paperwork ahead of time and it would be nice if we wouldn't have to do it all again when we pick up the vehicles otherwise, what is the point of doing it online. I had put in my driver's license, credit card info, etc but had to show it all again. When you are moving, time is of the essence. The fellow at pullers was very friendly and helpful. It would also be nice to know that we could have picked up the truck at 11 instead of 12 since we had moving help early and it was a waste of their time to wait for a truck until noon. It would also be nice if the truck and trailer had already been attached to each other instead of doing it after we arrived. The tip about filling the gas tank was appreciated.
Annette AnderwaldPete was not only really friendly, but very helpful with making adjustments to my tow hitch, hooking the trailer up and connecting the wiring.
Karen FunKThe address is wrong. It is not elk river timber rd. This address doesn't even exist. I was lead to a residential dead end. The drop off is located at someone's home on a dead end road on 230 ert road. This needs to be corrected on your site. Also there was a U-Haul location in port McNeil of which was never suggested as a possible drop off location.
Caroline WarrenPut a sign on which door to enter when returning vehicles.
Vern Braunlocation on google maps is incorrect- had difficulty finding location as google maps was directing to the other side of town
Rick LevigneI didnt ordered the $16 collision coverage but it was added to my bill and i am totally unsatisfied with that.
janis muhammed Karothukudy shahul hStreamline the booking process. I was asked the same information by the online booking website, the callback person and the site where I picked up my rental. I found this frustrating.
Paul GonsalvesPete at pullers repair is a great guy. Easy to deal with. Uhaul on the other hand was an absolute nightmare. I will never rent from u haul ever again. After renting from u haul I had to extend my rental. I called because the online service wasn't working. The person I talked to said everything was okay, they put a note on my account and let me know what time I had the rental until. Well I ended up needing a few more days after that, I called u haul directly and told them my situation again. Again they said no problem we put a note on your file and everything is okay. Then I get a voice-mail from this teddy guy saying he's going to call the cops if I don't get ahold of them. I called the guy back, the coward wouldn't answer after I left him an angry voice-mail in response. I then talked to fucking THREE east Indian ladies who were threatening to call the police if I didn't bring the u haul back when I was telling them I'm bringing back I was just trying to figure out what the hell was going on. ALL THREE hangup on me. Fucking horrible Indian call centers that all these companies use are horseshit I will never use this piece of shit company ever again. But again, Pete is a great guy. He's only a uhaul location. U haul as a company and it's employees? Absolute garbage.
Cody RoachLow tire pressure only 15 lbs one one tire. I wish they checked tire pressure before I rented the trailer. I had to fond out after I loaded the trailer
JARCO BROEDERSMy drop off location was changed. You should notify your clients that this might be a possibility. After arriving at my original drop off location (1hr round trip) I had to drive to the alternate location and I had to arrange an alternate pick up $60. Plus an extra 2hrs. So, very disappointed with this process.
Steven SmithThe driving instructions given by U-Haul on the website is inaccurate. Had to phone the owner to get the correct instructions.
Lynn yip