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Mario Torres
Customer Reviews for All Storage Inspirada
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great customer service...
Shelia BlocksonExcellent customer service as always. The entire staff was very polite and helpful.
Melvin StovallExcellent customer service, timely response. No hassle. Clear instructions and no hidden fees.
Angelic RosenauI had a bad experience when I called to get an explanation of my bill. The woman spoke to me in an unprofessional manner which I believe is unacceptable.
ALEC MARTINEZNothing. Everybody there does things fast and friendly!!
Anthony CaraccioloEasy pick up and drop off. Good price e.
MICHAEL KEARNEYTruck was fine, getting the truck through thr app was awful. The app on android sucks. I was unable to upload any pictures to pick up truck. I used 2 separate phones to try and upload but it didnt work. Also box 2 from this location was super sticky and wouldnt let me open even after putting in correct code. Dropping off was a hassle too since i was unable to use app to upload photos. The truck was fine, but the experience was terrible.
zachary LynchThey were literally perfect, definitely an upgrade from my last rental.
Marhonda GreenKeep doing what you are doing. Thanks
james mccrayExcellent service à la clientèle.
JOHN ASCARIZExcellent service! Thanks
JOHN FERTITTANothing you all or great I will always use you all an I told my friends you all
Vivian HowardIt is a convenient location for Inspirada residents.
YING GUOGreat experience. Quick and helpful service.
Stephen TanksleySmile 😃
Freddie GarciaJames and Nikki are always so amazing!
kaylee caylorNothing. Great place ran by awesome people
Bernardo CamarenaIncredible experience. This storage company has been excellent and made our move so easy. Customer service was outstanding
Gary HantonNicki was polite , knowledgeable, and welcoming thank you
HENRY J GIRARDIHire new people. The two guys clearly does NOT care about customer service.
sammie scalesThe woman at the desk was so helpful and kind! Completely took ownership of my truck rental even though I was at the wrong location and the office wasn't scheduled to be open for 20 minutes. Exceptional guest service!
Michael StephanskiThe couple that helped me are legit the best.
Shawn SimsSupply hard hat to use while loading
Nord JohnsonEverything was great and just what I needed from this location. I did have problems with the moving labor I had signed up for; my order was never processed and so they never came.
Ken BlaisdellNicky & Stacy were both great to work with. The made the process easy and fast. Gave me 50 extra miles and a n extra day at no charge. Thanks you both!!!!
Candido Tom SanchezGreat experience!! All of the staff very friendly and professional!!!! Location was absolutely perfect for me!
Melanie KnutsonI would like more explanation on the rental. Explain the process: 1. You will be asked to review the vehicle before leaving the business. Inspect for condition: scratches,dents, etc. 2. If you have an accident, do this.. 3. Check fuel level and record
ROGER MOONthe staff was polite. the truck was pretty clean, but old. there were problems with turning the key in the ignition - an obvious malfunction, apparently the owner does not want to spend money on repairs.
Viacheslav BulbaLimited parking spaces to drop off trucks.
Paul MarnonKeep doing what you're doing. The front desk ladies were very helpful and welcoming. This was a much better U-Haul experience than I had a few weeks ago at another storage facility.
Steven WilliamsGreat Customer Service and very nice facility.
Tom LapiraStaff was friendly and efficient!!
Greg ALLENAwesome Staff at All Storage Inspirada! Very Helpful too
Debbie Pryoreverything was perfect. Thank you.
ROBERT SCHAEFERExcellent customer service and the lobby is stunning. I literally thought I was in the wrong place it looks like a hotel lobby. The truck was super clean and had a full tank upon pickup. 12/10 highly recommend. I wish I could remember the lady that helped me she was super sweet !!
Faith HudspethI appreciate the service and the overall experience with Uhaul. The entire process from beginning to end went extremely well. The staff was exemplary and the cost of my rental was phenomenal.
Carl AndersonI was told when I picked up the truck that its fuel was full and return the same. The tank was not totally full. Drove the truck 40 miles and went to refill it. It cost me $ 40 to fill. I told the clerk what it cost and wasn't full. She said oh well, should gave fsken a photo. Seems like a a ripoff to me.
Lori DeBardiBest U-Haul experience ever! Friendly, Helpful staff, well maintained equipment.My
Gary AngellThe woman at the desk was wonderful to work with, very clear and concise and she double checked to make sure I’d filled with gas on return.
Robyn KranzlerGreat service. Great equipment.
Kirsten AllisonAlthough the rental place was excellent service not sure why we were charged additional cost for gas when we returned the vehicle with the exact same gas amount. That was ridiculous. We didn't even have the truck for an hour and traveled blocks away.
Randy AGUILARPickup with the app was complicated but office personnel were very helpful.
David GoldsteinThey took possession of the trailer and unhooked it quickly They were friendly and helpful.
Barb LauThe staff is fantastic. I have rented there before. I have a storage unit there also.
Kirk AlexanderThe owners of this U-Haul location were friendly and were extremely helpful and accommodating even when I was arriving after hours. I would recommend this U-Haul location specifically to anyone who might be on the fence about which branch to go with.
Eliyah ZaitoNikki and her staff are always courteous and friendly. Thank you for the professional support in making my move as smooth as possible.
Tom JohnsonWell done
Tom WilsonGet new trucks
Karla MalpartidaStaff was great. Very friendly and helped me to get a better rate for my situation
Jerry KaneVery professional and friendly.
Frank KorpusikLady I spoke to was soooooo nice and professional. This is why I keep coming back.
Edward SanchezNice people and all storage is huge and clean like new facikity
Narciso Abutin