Customer Reviews for Storage Summit Apex

51 évaluations

43 Jordan Lake Commons Dr   Apex, NC 27523

(919) 303-2929

Heures d’ouverture

  • Mon-Fri: 1 pm–5 pm
  • Samedi : de 9 h a.m. à 1 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(919) 303-2929

43 Jordan Lake Commons Dr
Apex, NC 27523

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 1 pm–5 pm
  • Samedi : de 9 h a.m. à 1 h p.m.
  • Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Conveniently located, easy to access. Enjoyed meeting and working with George. Having storage here really helped us with our move. Will use again if we ever need storage and will recommend to friends.

Deborah S  |  Expérience générale 
Évaluation :
5

Worked well for my needs. Thank you!

Kate H  |  Expérience générale 
Évaluation :
5

The best of the best. We rented a storage lot for our RV. Very secure, easy to access, location was perfect and it was so easy to communicate with management. Best part was easy to park a huge RV and the price was perfect.

Blake J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele H  |  Expérience générale 
Évaluation :
5

I want to give special recognition and appreciation to Greg at Storage Summit Apex who helped me out immensely despite UHaul's massive incompetence and stupidity. I reserved a space thru the UHaul website and despite having written confirmation, UHaul never contacted the facility to confirm that space was available or my reservation. How do businesses operate like this? Thank you Greg for helping me out when I was most in need. UHaul gets zero stars.

CHARLES C  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHUCK R  |  Expérience générale 
Évaluation :
5

I appreciate your flexibility and making the unit available for our move. It helped make our move less stressful!

JOHN A  |  Expérience générale 
Évaluation :
5

Excellent attention and communication at all times!

Cynthia G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SRIKANTH N  |  Expérience générale 
Évaluation :
5

Excellent well managed facility. Used it for over a decade.

WILLIAM C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark e  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN B  |  Expérience générale 
Évaluation :
5

I made deposit, but was unable to go through with move to facility due to change of plans. George was very understanding and my deposit was returned. Will certainly do business with them in future if the opportunity arises. Merci encore!

james h  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua C  |  Expérience générale 
Évaluation :
5

I was customer for several years and had no issues with access. I am moving about 1 hour away and will miss the convenience.

DAVID L  |  Expérience générale 
Évaluation :
1

AWFUL!!! After the manager cut her hours on Sat 7/27 down from leaving @ 5:00p to leaving @ noon, and calling to confirm she would be there, she was absent when I arrived at 11:40am to get a new unit.

Chris M  |  Réservation 
Évaluation :
5

We contacted the facility to let them know that due to a hold up in our military orders, we were not able to move our stuff to their facility. They were very understanding and wished us the best.

Virginia A  |  Réservation 
Évaluation :
5

The property manager (Shirley) was very helpful and the storage unit was in excellent condition and very clean.

Tony W  |  Réservation 
Évaluation :
5

Everything went fine. No complaints.

Kimberly G  |  Réservation 
Évaluation :
2

Narrow, nebulous space designated for my RV in unlevel and unpaved surface. Hours 6a-10p unreasonable. Will begin looking for alternative.

Dean C  |  Réservation 
Évaluation :
5

The facility was clean and the service was great. Much better then other uhaul storage locations I've used.

Peter B  |  Réservation 
Évaluation :
5

This was the 2nd time I have used this storage unit -- and if needed, would go back again.

mike s  |  Expérience générale 
Évaluation :
5

Shirley was terrific in securing a rv parking spot on quick notice for us. She even placed a hold for a couple of days while we looked at other options. This facility so convenient! Near the lake!!

Rick B  |  Expérience générale 
Évaluation :
1

The property manager (Shirley) is incompetent / no customer service. The property is poorly maintained, doors/gates/AC broken for months. Poor record keeping resulted in lockout 3 months in a row.

DAVID U  |  Expérience générale 
Évaluation :
4

nice

doug S  |  Réservation 
Évaluation :
4

The units are in good shape and my unit was clean when I moved in. I am still unable to link the unit to my online account and number it cannot be found. Please fix this as I want to pay online

Sion E  |  Réservation 
Évaluation :
4

Clear instructions and details. Manager was very helpful.

Privacy R  |  Premières impressions 
Évaluation :
3

we did not move in. found a place near by for less $$

Privacy R  |  Premières impressions 
Évaluation :
4

facility was clean and easily accessible.

Privacy R  |  Premières impressions 
Évaluation :
5

Shirley has been a joy to work with. Martells

Privacy R  |  Premières impressions 
Évaluation :
5

The property manager was very helpful. I originally reserved a size unit that was too small and she nicely helped us book a larger uni.

Privacy R  |  Premières impressions 
Évaluation :
5

Great service, very clean

Privacy R  |  Premières impressions 
Évaluation :
5

Required extra effort to cancel reservation.

Privacy R  |  Premières impressions 
Évaluation :
5

The storage facility is very nice and clean with easy access to the units. Customer Service at the office there was great!

Privacy R  |  Premières impressions 
Évaluation :
5

Facility was clean and Angie provided outstanding customer service!

Privacy R  |  Premières impressions 
Évaluation :
5

Wonderful service!

Privacy R  |  Premières impressions 
Évaluation :
5

Great service provided by the store!!!

Privacy R  |  Premières impressions 
Évaluation :
4

Easy to pull in with large 26 foot truck

Privacy R  |  Premières impressions 
Évaluation :
2

The service I received from Shirley Baker,Property Manager was excellent. However, her supervisor on duty 8/30/15 @ 1:00 was unprofessional, rude and was a poor representation for the U Haul company.

Privacy R  |  Premières impressions 
Évaluation :
3

storage unit was good - staff was very nice to work with!

Privacy R  |  Premières impressions 
Évaluation :
2

Needs ramps going into room and better lighting in units

ANA H  |  Premières impressions 
Évaluation :
5

Would like an opportunity to buy insurance

Privacy R  |  Premières impressions 
Évaluation :
5

Great experience. U Haul was in great condition as was storage unit. Received a great rate and the office manager was a huge help. Will definitely refer friends!

Privacy R  |  Premières impressions 
Évaluation :
5

Shirley is amazing to work with and was more than helpful!

Privacy R  |  Premières impressions 
Évaluation :
5

Excellent service and support, terrific facilities, and affordable prices highly recommended.

Privacy R  |  Premières impressions 
Évaluation :
5

This facility is spotless, expertly managed, and excellent price for value-received. I can honestly say management truly understands and appreciates customer needs and staff exceeds all expectations.

ROGER S  |  Premières impressions 
Évaluation :
5

shirley was so very accommodating. like a good neighbour!

Privacy R  |  Premières impressions 
Évaluation :
5

Amazing service! Was able to check in early to be sure I had access since Sunday arrival was late. Super easy and friendly process. Move in went perfectly!

Privacy R  |  Premières impressions 
Évaluation :
5

The staff was thoughtful and thorough when they explained the process and helped us get situated with our rental space. Facilities were clean and well-maintained. Fortement recommandé!

Privacy R  |  Premières impressions 
Évaluation :
4

Staff was very friendly and got us setup quickly!

MATTHEW R  |  Premières impressions 
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