Le client n'a pas laissé de commentaire.
ANDRE Garner
Customer Reviews for Augusta Lock Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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S.O.
Timothy WhitesideThe parking area at Augusta Lock & Storage was very tight. There was only one way into this parking area and reversing to park the trailer was stressful.
Terri KelleyHonestly 🙏🙌🙏
Melvin FrazierRien
William Johnsonvery nice and courteous person working at this location. easy done access very obtainable. thanks
RICKY WORTHAMNo improvement needed
Michelle ShawNone service was excellent
Ricardo HenriquezWas going to be charged for a full tank of gas when I picked the truck up in Tenn. with 1/2 a tank. But the self check automatically put full tank. I disputed and the charge was removed.
Ricardo HenriquezPick up location didn't secure the vehicle transport, when I loaded my other vehicle the equipment detached from the ball and part of it end up inside my SUV trunk. Luckily I had my trunk open and didn't damage the trunk door. Just minor scratches on the bumper.
Milton Ortiz SantiagoNothing, was assisted in hooking up tow trailer, shown all the features. Checked the lights for correct display. Very knowledgeable and professional!
Michael McDanielCustomer service was amazing! However, the trailer wasn't clean. It had a heap of dirt in the left-front corner and plastic remnants.
Chancellor FeltonNot one thing everrything was great
EVA WILLIAMSIt has been a week and four days and I have yet to receive my deposit which has been an inconvenience. I will never use uhaul again.
TYISHA WALKERVery happy with the experience.
Michael HillThe young lady was professional, helpful, and polite.
Bridgette JacksonNothing y'all did a excellent job
WESLEY RAYEasy pickup and drop off.
George DelbridgeMake sure the customer gets what he/she has put in their order. I didn't have a piece of equipment (dolley) that I needed and that made a huge difference with moving.
Kierra HarrisCheck returns before customer leaves and make sure customer is aware of additional charges. Don't make unauthorized charges on customer credit cards the day after the equipment was returned.
Chad BauchCheck returns before customer leaves and make sure customer is aware of additional charges. Don't make unauthorized charges on customer credit cards the day after the equipment was returned.
CHAD BAUCHWe rent UHauls frequently. This was a location we had never been to before but was the closest location that had what we needed. The experience at this location was so positive that I told a coworker yesterday that they are well worth the extra miles. Employees were pleasant and helpful. The location we normally rent from is chaotic and unorganized
James WaldronThe location charges an additional $20 for after duty hrs turn in even when NO ONE will be present for your turn-in
Francisco Rivera DiazOpen earlier than 9 and have someone in the office instead of having to call to find someone.
David NaessensThe owner of this business was not in office either, but she did answer my phone call and instruct me as to what I needed to do to drop the truck off.
rodriguez jonesIt was a very bad rainy day, but they, David has helped us hook everything up. And unhook everything they're the best in the business.
Paul LinkVery satisfied
JORDAN O BANNERYou over charged me
SEQUOIA DIXONSmoother communication with client
Joshua TurnerNothing at all the experience was fast and awesome And Josh was a big help and super friendly.
Mariel WatersWe did not receive furniture pads as reserved. Pickup location said it would be refunded. Called ahead and told dropoff location since refund was not yet processed. Dropoff location gave extreme grief even with a reference number provided by U-Haul. Dropoff still charged my card for the pads and now going through another dispute over it.
Michael EasonVery nice guy.
Robert HammerstadRien
Ruby Anderson