excellent service
Chris M
Customer Reviews for Auto Aid
(U-Haul Neighborhood Dealer)
1846 Frontage Rd W
Sylvania,
GA
30467
(@ Hwy 73 & 301)
(@ Hwy 73 & 301)
Services dans cet établissement :
Pour nous contacter
1846 Frontage Rd WSylvania, GA 30467
(@ Hwy 73 & 301)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 6 h p.m.
- Fri: Closed
- Samedi : de 8 h a.m. à 12 h p.m.
- Sun: Closed
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John O- Évaluation :
- 5
The pick up location gave me some wrong information. The drop off location was very helpful to clear it all up for me.
Sarah M- Évaluation :
- 3
Roadside assistance came because we had a tire issue. They took the truck and returned it for us. Our drop-off location was 6 mi away but they took it to a different drop off location and I got billed $700 extra dollars. That seems extreme to me but what can you do.
tammie L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Justin F- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marci H- Évaluation :
- 5
Well done, great for any type moving.
craig S- Évaluation :
- 5
The service person was very helpful both times coming and going
KENNETH H- Évaluation :
- 5
The young man who checked me in was very outgoing and helpful.
JOHN M- Évaluation :
- 5
My experience with this company was great. Staff was very knowledgeable and friendly.
Julie F- Évaluation :
- 5
Very friendly and courteous to me, would recommend to anyone.
SELENA N- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Theron C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kent H- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Kevin G- Évaluation :
- 2
The price was high for the use of less than three hours. Then price for the auto dolley is too much for short time usage.
Audrey G- Évaluation :
- 5
Everything was great!
Thomas C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
VELMA D- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Gene H- Évaluation :
- 4
The reservation included an equipment dolly but it wasn't there when I went to pick up the truck. Otherwise the process was simple to complete.
Kathleen M- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Deasia F- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JAMES T- Évaluation :
- 5
Keep the front cab clean and fresh And sanitized👍🏻
JACKIE P- Évaluation :
- 5
Really nice lady who did my reservation for my uhaul
Delores R- Évaluation :
- 5
They were so helpful and always so understanding just a great place!
BARBARA W | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JERRY K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kimberly T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael P- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
lee m- Évaluation :
- 5
Nothing, everything went very well
Louis A- Évaluation :
- 4
I wouldn't recommend U-Haul to a friend, I only used you as a last resort to move a lot quickly. Your rates are per day, per 24 hours. The fact that I returned my equipment within 24 hours and U-Haul is trying to charge me twice is false advertisement and a HUGE ISSUE.
Cydnie S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michelle G- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Diane H- Évaluation :
- 4
It was too far where I had to drive to drop off and I ran into too many U-Haul companies on my way to drop this trailer off this was way out of the way for me
LAKEYSIA M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Peter M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KeAndre B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sandra A- Évaluation :
- 5
Work on your logistics so I can pick up and drop off at the locations of my choice on one-way rentals. Only got to pick up 1 of 5 times at the location of my choice. Otherwise, no complaints. Truck performed well and drivability was excellent. Merci.
Joseph S- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Anthony D- Évaluation :
- 5
Julie was awesome with setting us up.
Chris P- Évaluation :
- 3
Was not pickup site. You changed it a day before schedule and I had to go to a different site. Very frustrating and time consuming.
Michael P- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOHN H- Évaluation :
- 1
Wrong size truck, dirty, no gas, horrible customer service!
HEATHER S- Évaluation :
- 3
i did not drive the miles that i was charged for. there was sandwich papers behind the set. the back had not been cleaned out
Wayne P- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Artisha W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jamaal K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHARLES H- Évaluation :
- 5
Just keep up the good work
Wendell A- Évaluation :
- 4
Too bad IHaul inexplicably charged me almost $100 for equipment usage that didn't exist. I think the individual dealers are great. The company is horrible and dishonest.
Dawn B- Évaluation :
- 3
I never received a confirmation call from uhaul regarding my reservation and I had to change the pickup location 3 times before I actually found a truck. The scheduling representative was very kind and helpful but the system said there was a truck at a certain location when there actually wasn't more than once. I had to drive 25 miles to finally pick up a truck (passing two other locations in the process). I won't be using uhaul again.
Todd H- Évaluation :
- 1
The lady had a bad attitude and no customer service
Nakisha B- Évaluation :
- 5
Nothing. I have been happy with the Sylvania store every time I have had to use it.
JEWELLE F- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Spenser B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sylvie A- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Al R- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melvin E- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melvin E- Évaluation :
- 2
The location for drop off was fine. Great place & great people at Auto Aid. The person that contacted me with instructions on drop off however lacks basic customer service.
margie W- Évaluation :
- 5
Lisa in Ocala FL helped us make our reservations & Sylvania employees were great!!
Rebecca S- Évaluation :
- 3
Windshield was dirty inside, cargo bed not swept out. Drop off online did not send or give me a receipt.
Butler P- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Ovid K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRIAN L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gary L- Évaluation :
- 5
Second time dropping off at this location, these people were great
BARBARA V- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Barbara V- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Ralph M- Évaluation :
- 5
They were so helpful, patient, and informative. I highly recommend!
Christy G- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Roxanne B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John S- Évaluation :
- 5
Paige Knight was the best uhaul rep! Very friendly, respectful with the most beautiful smile that lights up the room and makes you feel welcome.
Maria B- Évaluation :
- 5
Exceptional personal service. Very helpful. Offered more help than required.
ELZE K- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Jackie W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
EVELYN H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GARY M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JAMES C- Évaluation :
- 5
You need to offer larger pull behind trailers, about 5/6 ft taller. we could not even stand the mattress up inside the trailer. we had to put it in the back of our pickup truck. If the weather had turned bad, we would have been in trouble with a ruined expensive mattress.
ELOUISE W- Évaluation :
- 5
Great Job! May ABBA, יהוה, Bless You Much! HalleluYAH! Praise / Alabanza , उऄअऄ ,יהוה,Yehovah Rapha John C. Lea Isaiah 11 Jeremiah 23 Revelation 12 Matthew 24 Revelation 21 & 22
John L- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
GEORGE W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
james c- Évaluation :
- 4
Everything was uncomplicated and well explained. Merci.
William G- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
CHARLES B- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Jessell C- Évaluation :
- 5
I don't see where any improvements are necessary
willie w- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
lisa c- Évaluation :
- 5
Nothing the staff was excellent, I can’t remember the lady’s name but she is wonderful and has a great personality!!!
Shymeka H- Évaluation :
- 5
Some of the nicest people you will ever meet.
JULIE C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Peter M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MARK T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
joy l- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Agnes S- Évaluation :
- 4
Had a flat tire on the trip which took over 4 hrs to get back on the road dealing with getting a service provider
Harold S- Évaluation :
- 1
Don’t promise me a pick up at the place I chose then have my pick up 25 miles away!!!
Melissa W- Évaluation :
- 5
Great service!
DON T- Évaluation :
- 5
Statesboro GA Location: Hooked up 1st car dolly that had a burned out tail lamp. Hooked up second car dolly and loaded my car on to dolly. The dolly was too narrow for my car and correct dolly was not available at the Statesboro location. Had scheduled pickup 2 weeks in advance. Traveled 35 mile to another location that had the correct dolly. Process took an additional 3,5 hours of my day and family member had to follow me in my car to the second location that had the correct dolly. 2nd Location, Auto Aide Sylvania GA: had correct equipment that was in great condition They were very helpful and professional.
phillip p- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
devone l- Évaluation :
- 5
The mileage rate is too high!!!
joe B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOEL P- Évaluation :
- 5
The compatibility tool for the tow dolly is inaccurate. If I had put my vehicle all the way on the tow dolly it would have torn my front fender off trying to get it off. The staff at this location were wonderful and stayed late on a Friday afternoon to help refund the cost of the tow dolly and find a auto trailer to pick up the next day instead
Krystle W- Évaluation :
- 5
This location was perfect and very helpful! Thank you so much. Will definitely return in time of need.
CHASE W- Évaluation :
- 5
No suggestions. Excellent customer service.
Bob K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John LServices supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!