Le client n'a pas laissé de commentaire.
Eric Daivs
Customer Reviews for Barnyard Antiques
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The only issue I had with this location is that they did not have the dollies I had rented available and the transmission in that truck is going out.
Jenise JolliffNothing they we awesome
Daniel HarmonyNothing to improve, this will now be my go-to U-haul location!
Kevin StewartThe U Haul and location was fine. What I'm more upset with is the service. I scheduled a week in advance for a 10' truck in my hometown five minutes away. On the scheduled pick up date I received a confirmation that everything was ready. Went to pick up at 4:00pm as scheduled and they had no truck. He had to call and get them to arrange another one. I had to drive forty minutes away to pick it up and come back to my hometown. Mind you this is 0,99 a mile that I wasn't expecting. After attempting several times to speak to a manager about offering some type of deal I was then informed I got a discount in the means of getting a bigger truck. I didn't order a bigger truck. I didn't need a bigger truck. They then gave me a discount of a whole 0,2 cent off per mile but this was still unfair as I shouldn't have had to drive 40 minutes there and back when I scheduled in advance to avoid the extra mileage. My total mileage was 90 miles for what would have been a 30 mile trip had the U haul been where it was supposed to be. When I picked up the automatically charged me a 50 mile charge costing me 72 from the jump then charged me another 72 after returning because the gas was not all the way on half a tank plus the extra 40 miles. We literally had the truck from 5:02pm til 9:00am. I just don't agree with the customer service and this will never happen again. Being a woman trying to make moving a little easier for myself in turn bit me in the butt and cost me 145 for 16 hours of use but an hour and a half if that was traveling to and from to pick up and drop off. When asking about dropping off at a closer Location to save mileage they quoted me a 450 dollar fee for that too. Just never again!
Susan HeltonInside the truck and the trailer had heavy cigarette smoke smell …. Was very strong had to air out and spray down to try to help with the smell
KANTESSA SMITHNo one there. Had an issue with the equipment. Representatives put in my records the problems we had with the truck and for them to call me. I reached out to them and did not get an answer and was charged fees that was out of my control.
Cynthia RiceHave parking available for customers
Clark GillenwatersI booked my reservation 4 miles from my location, but at the last day I received a text that my pickup would be 30 miles away. Uhaul ask if I would pull a 6 by 12 enclosed trailer for them to my destination for $25 and I said no. Then I was reloaded to a 30 mile location away from my home. Didn't set too well.
Woodrow WilliamsLook into your phone system. When calling during busy times, you offer the option to have a call back instead of waiting for the next available agent. When they do call back the prompts don't work. Tried pressing 1 or 2 or 3 but didn't work. Received call back several times and it never worked. Otherwise , everything went smoothly and very satisfied.
John KotsonisPick up our U-Haul at this location was awesome. The employee turned a horrible experience into a pleasant one. U-Haul is very luck to have this location as part of there company. It is nice to know that U-Haul does have people who actually care about their customers.
Jonathan HelmsThe representative from this location was very helpful and friendly. Could not ask for better service.
Dennis LaymanUhaul changed my location 3 times. Then had me drive an hour out to get my uhaul only for me to find out my tow dolly was cancel. I had to call uhaul to figure out what was happening. I had to pay for a tow dolly twice and wait for my refund to refund to my account 3-5 business later. I don't blame this location but I am blaming uhaul.
Shaparis RawlsDid not have the furniture pads I needed, and kept removing them from my reservation without telling me. This left me running around to get pads before I could load the truck.
Richard AngielI was given a credit due to the truck being completely empty. However, with gas prices as high as they are, it wasn't an even trade. I paid more than my original price.
Veola DowdellExcellent customer service, just didn't have furniture dolly. Wasn't made aware business would be closed at time of return. Otherwise great location.
Elton DawsonSuper nice and accommodating even though U-Haul still messed up my equipment reservation and had me turning everything in on the wrong day
Scarlett GastonVery nice, pleasant & friendly as well very efficient! Everything was ready when we got there to pick up the truck and check back in was quick & easy! :)
Michael NormanNothing. The lady there was very nice and helpful.
MICHAEL DUNNFriendly and quick
AUDY SNODGRASSI did not get a receipt from the sales person. She said it would be emailed to me, she could not get to the computer at this time.
DAVIEMARIE DENNISGreat location with friendly staff who took care of us immediately
JAMES PEPOONExcellent. No problem.
Robert ArmstrongEverything was excellent to me. It was my first time using U-haul and I couldn't stop talking about how convenient it is to rent.
tinna cochranWas closed at drop off
Bonnie JohnsonProcess went well with no problems quick and easy.
Shyron LafayetteCustomer Service was excellent. Have and will recommend this location to others. The lady that assisted us was very informative and polite.
Tammy FowlerThe shop keeper was quite rude. When I pulled into the parking lot there was no lines so I parked by the door. I was rudely told that I had move my car due to all of the customers that are coming. It was 9 am and there wasn't a soul there. There wasn't anyone customers at all while I was there the whole time. I could have completed my business by the time she walked out to tell me how to park.
ERIC ROSALet them know the plug end adaptor is needed. We had to buy one.
Brad DonnayVERY HELPFUL AND FRIENDLY SERVICE
kathy tysonGreat U-Haul location for Truck Rental. Very friendly staff, easy in and out. Clean and maintained truck. I've rented from this location twice now in the last seven months and will hopefully continue to get the trucks I need from time to time. Easiest experience ever!
cynthia RobidouxThanks for always being There when I need a rental.
Andrew TateThe receptionist said that my vehicle would be told away if I didn't move it. This is not how you treat your customers. Never again!!
Anthony PharramsOnly issue was with the Ursula website.
Mark CappsNothing special about the location.
Ketan PatelI am satisfied its my second experience and I am pleased
Michelle WilliamsThe truck was clean but it needs a alignment and the check engine light was on.
Sybil Bethay