Le client n'a pas laissé de commentaire.
Miguel V
Customer Reviews for Barton Commercial Park LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Maybe include a dolly if you rent the big truck
Harold nFrom all the places we’ve rented before this was is the one we recommend they are clean very very nice and friendly staff thank you for making this very easy and hassle free
Miguel VCheck in was fast and easy and the staff was very friendly.
David HNothing. Everything was very good
LUCIANO TEverything is fine
Tobias lI gave my credit card information over the phone to pay for my reservation, when we arrived we were told the reservation was NOT paid for and payment was not in the computer ( my card was charged a holding fee for payment ) so we had to use another payment method. They need to train their employees better on taking reservations !
elaine pCustomer services excellent here very friendly staff
Pablo GI think that what’s more important for me as a customer is to rent a safe and well maintained rental truck
MARCO CThe lady there is always so pleasant, and helpful
JEFF CVery nice people. Pleasant experience
Bobby MDon't charge extra price when not applicable
Brad VThe lady that helped us was very nice, however this was the THIRD location that we had to go to. The first one didn't have a truck for us and we were never called, the second one that we were sent to was closed, and then we finally got here. We were suppose to get back with the uhaul at 8:30 but didn't get back til almost 11. Because of these issues we lost 2,5 hours of packing time. We also had to call more people to help us so we could use there car to move since we got a smaller truck than we reserved. We also had to use more gas in our own car and in the uhaul than we planned which is even more frustrating considering gas prices currently. Overall this experience was awful and we spent more money than planned.
Taylor CEveryone was outstanding what was great and no problem whatsoever would recommend anyone
VICTOR COnce you complete the paperwork, you must drive to the location we're the trucks are kept. My pickup time was 9:00, but I was not done until almost 10:00. The full level on the truck was off by a 1/4 tank.
Robert JEverything was great, very nice employees!!
Kathryn CLinda provided excellent customer service including walking me through the new drop-off-by-Internet procedure. Great staff, great location!
Bob LTerrible experience. I was charged the incorrect amount and the location was unable to resolve despite several calls to Uhaul. I spent 2 hours trying to return the truck. As of now, I still have a completely incorrect $459 pending as a hold in my account and no assurance it will go away on top of paying the correct amount owed (due to extra mileage). Completely unacceptable. I missed time from work for something that should've taken 15 minutes.
Kayleigh DEverything was great!
Summer MSuperb customer service. Very nice and easy drop off.
Terri WIt was great! Thank you!
Nicole SEverything went smoothly
Craig HVery nice and easy process.
Laura UVery professionally handled in getting the reservation scheduled. Women in the office were accommodating and friendly.
Kimberly BMake sure the truck actually works next time you rent it to somebody.
James GFeels like it was expected that I FILL the gas tank beyond when I picked it up. But..... WISH I had been advised when renting to choose a smaller truck.
Barbara HThis is my 2nd Bad experience with youhaul never again you jeopardize safety of me and my family to times now I no longer have any need for your company for your service I will search out for a new provider
Wayne LJoy was so helpful and friendly. Thank you for the wonderful customer service.
Giovanna APass. rear fender was damaged but did not interfere with operation at all
Ken PYou need to have people be more accountable for the reservations and don't have so many loopholes switchings and putting people in different area. When you transfer someone for another department make sure that that is the Department of your transfer it in not like happened to my cell that every time that we transfer it was a different stay or different area
Rafael JOverall I was very impressed with the service I received from the time I walked through the door, the entire staff was very polite, courteous , and professional very helpful the same can be said when I returned the van the next day thank you again very impressed
Nathaniel Leverything went smooth the person was very helpful
Monika LGreat place
Jim KThey lied about me not filling up the gas tank, they did not have the dolly I'd reserved in the truck and no one was available when I returned it so that I could see what they were putting down as the results of my rental. A $75 rental ended up costing me $186,51!!! OUTRAGEOUS
Valerie D1. Website did not work, links not working, wouldn't allow editing. Sign-in and express check in didn't work. 2. Price: I was charge a lot more than quoted price. Weekend milege was higher than what I was quoted. I had to go with larger vehicle since one I wanted wasn't available. Then I received 2 different contract via email at different prices. Emails didn't show up until 12 hours after purchase. The whole experience was unexceptable and painful.
Kelly LShe was very helpful and also thought the rental fee was out of line!
Kurt ZGreat location. And Great staff. Was very happy with the staff and everything.
John SThe U-Haul representative was very pleasant and knowledgeable! She was helpful, and upfront with our transaction! U-Haul needs more representatives like her! She made the end of my move feel comfortable. I just wish it would have been her at the beginning of my rental!
OLIVER W