Customer Reviews for Being Healthy
(U-Haul Neighborhood Dealer)

857 évaluations

12827 140 Ave   Edmonton, AB T6V1P1

(780) 456-4533

Heures d’ouverture

  • Mon-Fri: 10:30 am–8 pm
  • Sat: 10:30 am–6 pm
  • Dimanche : de 11 h a.m. 5 h p.m.
Heures d'ouverture spéciales
  • 4/1/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(780) 456-4533

12827 140 Ave
Edmonton, AB T6V1P1

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 10:30 am–8 pm
  • Sat: 10:30 am–6 pm
  • Dimanche : de 11 h a.m. 5 h p.m.
Heures d'ouverture spéciales
  • 4/1/2024: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

The person in charge must provide better guidance on the different steps of the renting process.

Jose Alberto Gonzalez 
Évaluation :
5

Sonny was friendly helpful and made this part of my moving process a breeze! Thanks so much Sonny and U-Haul!! I'll be back for sure!!

Tracy Power 
Évaluation :
1

Customer service experience was terrible and the staff was very rude

Vekaama Siririka 
Évaluation :
5

Excellent

Recai Subasi 
Évaluation :
3

The uhaul was dirty and it showed low wiper fluid. The outside was dirty and inside was extremely dirty. Clean the damn vehicle that is being rented out.

George Wong 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cliff Lammeren 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELGIN BONZA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beatrice Acosta 
Évaluation :
5

awesome 😎

Craig Berard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

norman piehl 
Évaluation :
5

Very good experience of U Haul at this Location.

John LARIVIERE 
Évaluation :
5

Sony was very nice he is full of respect and he has very good experience how to talk with the customer.

Nidal Zein eddine 
Évaluation :
5

Sunny ,He is one of the top notch guy and out of this world.His service is an extraordinary.Vehicle was in immaculate condition.Will recommended sunny to anyone.We are extremely happy with his service.Thanks a million sunny.

Manpreet Ghara 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ali Salman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emen Ewida 
Évaluation :
2

Vehicle and vehicle was fine, booking was easy. The app really needs some work. U-Haul's check in video said it should take a few minutes, took us an hour. Was quite painful. Overall everything worked out fine minus the check in. Also the app needs work, kept making me restart certain pages including checkout (made me take pics of the vehicle multiple times bechae ot would reset for some reason. Pain in the ass when I had to keep opening and closing the rear door for pics.

Jarrett Skousbol 
Évaluation :
5

Thank you very much. Sonny was awesome like always.

warren Wheeler 
Évaluation :
5

Vert professional Ontime delivery Excellent

Terry Semotiuk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle marshall 
Évaluation :
2

The business hours were not as posted on the site or door. No one was there and no one answered the phone when the hrs were posted as open till 6pm. They didn't give me my appliance dolly and when we went back shortly after picking the truck up to ask for one they only had the small furniture dolly at different cost so I wasn't able to be reimbursed. The dealer sites should come equipped with any and all supplies needed especially when someone reserves one.

Erin May 
Évaluation :
5

Highly recommended. Awesome job Sonny.

warren Wheeler 
Évaluation :
5

Excellent service

Rob Parks 
Évaluation :
5

Very friendly amazing and accommodating person

Laurence Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harish Ashokkumar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jarmela Wage 
Évaluation :
5

Great service I recommend to my friends and family! Always look for sonny

Ron Sherwyn Constantino 
Évaluation :
5

Great service from the owner. I would rent on this location again.

Stephenson Mingo Arcena 
Évaluation :
5

The front end guy was AMAZING. SERIOUSLY THE NICEST MAN I HAVE EVER MET!!!! only thing maybe is that there was no windshield washer fluid so that would have been nice but it's okay. If I ever need a uhaul again I'll definitely come back. Heck I might even just support the business it's in with how nice he was!

Holly Buxton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaitlin Hamula 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rene Mayer 
Évaluation :
1

I had a problem with the padlock and door latch, and when I called customer service, the agent was rude and refused to offer help! He hung up on me!!

Walid Samara 
Évaluation :
3

Provide refunds for extra gas that was put in on top of the agreed upon amount.

Vasilli Zamotine 
Évaluation :
5

Very friendly and knowledgeable .

Darren Rockwell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Basia Mikulska 
Évaluation :
3

Lockbox for key was extremely rusty and hard to open. It was also hard to find the lockbox. Beside the picture, maybe say the location of where it is (in alley behind store)

Gregory Barthelette 
Évaluation :
5

Sonny was amazing! Had a great moving experience

Debbie Dixon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kinan Zidan 
Évaluation :
1

Even though I reserved furniture dolly's there were none in the truck. And when I waited till 10:30 (truck was booked for 10 but location didn't open till 10:30), I went inside and they still had no furniture dollys to use for me. Also the business hours aren't accurate. There were also 0 instructions on how to find the lockbox for the keys. It took my girlfriend and I 10 minutes searching around the entire building.

Austin Van Zyderveld 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale Brisebois 
Évaluation :
5

Clear signage to indicate UHaul location

Scott King 
Évaluation :
5

Quick easy great service

Ramze Alaeddine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adil AL-SHAMMARI 
Évaluation :
5

It was a great uhaul experience

Amanda Mountstephen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrilo ARANETA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xuanfu Mao 
Évaluation :
1

Store opened 15 minutes late and overcharged us. When I called to talk about it, worker told me it was a glich in the system and it can't be fixed and it is what it is. Also told me he couldn't talk to me as he had customers to deal with and hung up. He did call me back but I was unable to talk as I was on the phone with customer service. So I called him back and he said not a good time and more customers. I guess I'm not a customer or a priority. I was told district manager would call me today to resolve over charge and he never did. Not impressed with the entire service

Wyatt HEMPSTED 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abdikani Bashir 
Évaluation :
5

Amazing quick service i will definitely use this location in the future.

Raymond Noel 
Évaluation :
5

No comment required except the best service always. I have rented from Sonny many times and the service was always excellent!

Lori Germaine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABDIRZAK NOOR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel Soriano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Humberto Rosales 
Évaluation :
4

The truck was super dusty we had to sweep it before we used it. Customer service was great though.

Dale Kakfwi 
Évaluation :
5

Good customer service, no waiting time Friendly personnel

Imed Bensalah 
Évaluation :
5

Everything was excellent, the gentleman even helped me to upload my drivers license. For some reason I couldnt get it to work.

DONNA PYRAH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronia shamaila 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kawlnain singh Khangura 
Évaluation :
5

Friendly, efficient and vey professional!!!😊

Wyatt Hempsted 
Évaluation :
5

Sonni was amazingly helpful. The whole experience was very pleasant and made that part of our move stress free. Highly recommend this location!

Andrew Christensen 
Évaluation :
5

Really great service. The gentleman was outstanding.

Greg Watson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yasser EL-KHATIB 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reza Mohammad 
Évaluation :
5

Easy pick up Np hassle I would definitely recommend thos locations.

obinna jude omuojine 
Évaluation :
1

Filthy

KEMAL DALVAUAK 
Évaluation :
5

Excellent customer service.

Clayton Radomske 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa Rocque 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex BATRA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Knott 
Évaluation :
5

good customer service!

Naja Hocheimi 
Évaluation :
5

Everything was great.

Shaun Langlois 
Évaluation :
5

Sonny was awesome! Kind, knowledgeable and efficient with a pride for his work that shows. We would recommend him to anyone renting a U-Haul in Edmonton!

ryan lomenda 
Évaluation :
5

good costumer service. highly recomended.

Arnel Canarias 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom Hinrichsen 
Évaluation :
5

Kind and efficient staff

Andrew Roper 
Évaluation :
5

Le client n'a pas laissé de commentaire.

osman hussien osman 
Évaluation :
5

Both place were awesome.

Shannon Reilly 
Évaluation :
5

This was by far the best experience I’ve had with UHaul.

John Sutherland 
Évaluation :
5

Sincere and friendly customer service Thanks, U Haul Team.

Christina Lybbert 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mat Busby 
Évaluation :
5

Have used this location more than once. Very friendly service

Brooke Pinsky 
Évaluation :
5

Sonny was excellent in supplying me a good vehicle for my move on a Stat holiday, July 1st. He helped me immensely by booking the U-Haul the night before as I couldn't get into my new apartment which was being painted that evening. He did all the work signing me in as I am not familiar with the self-serve method. This was great benefit to me and my moving team which only had 3 hours Sat morning to load and leave with cleaning ladies arriving in the duplex that was up for sale. June 30 was the last day of my lease, a back to back move. THANK YOU to U-Haul and especially Sonny for making the move easier for me and my team.

Susan Bittner 
Évaluation :
1

The app didn't work. Wouldn't accept my payment method, booked for 9 am. Didnt get it until 11am. The 1st lady I "spoke" with answered and the call dropped. The 2nd lady while friendly and apologetic, couldn't assist with helping. The man at the location for pick up was 15 minutes late. The uhaul that was booked for me had alot of damage and was missing a wiper. The one that it was swapped for, was full of dried mud, tank only half full. And the lights for the trailer plug didn't work, power was there but no signals, hazards, or break lights. We required a pilot car to transport my items. Not impressed, would not recommend. Terrible experience on top of moving stress and screwed up schedule due to not being able to get the uhaul when booked. -5 star rating if possible.

Tamara Wiesner 
Évaluation :
5

The customer service was superb

Paul Tolulope OLADOSU 
Évaluation :
5

Excellent

Mohamedziad IBRAHIM 
Évaluation :
2

Terrible customer service

Scott Masterson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charlene Connelly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FAWZY ATTA 
Évaluation :
5

The U-Haul had less than a quarter tank of gas despite me putting in my estimate of 40 km for mileage. I barely made it to my destination before I had to put gas into the vehicle. I was not impressed.

Katelyn Dutka 
Évaluation :
5

Unfortunate that I had to pay for a full day and insurance for the truck rental that was returned after 1 hour, didn't even start the truck or move it.

Ghassan Salloum 
Évaluation :
5

Excellent service

mamoun khazneh 
Évaluation :
5

The man who helped me was friendly, kind, and helpful!

Stephen MacDonald 
Évaluation :
5

I had a great experience over all. Sonny was an absolute gem to deal with. As much as I hate moving, when I do again, I'm coming back here. 10 out of 10

Christopher EPTON 
Évaluation :
1

They ripped us off by giving us a truck that was almost empty and when we returned the truck after only going 6,5km with the same almost empty gas tank, they charged us $84 after we left. They did not tell us that they would be charging that. When speaking with uhaul apparently the photo of the fuel amount and odometer that they require you to take in the app, isn't viewable afterwards. What is the point of the app making you take that photo if they can't view it to prove the amount?

Michael Harris 
Évaluation :
5

Sonny is always friendly and courteous. Love this location

Teresa Rocque 
Évaluation :
5

Fast service, 2nd time back, will be returning again later in the year :-)

harry hanly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex Batra 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aravind Kumar 
Évaluation :
5

Would definitely use this location again and recommend to others. I had excellent customer service. Very happy with my experience at this location.

Drake Watson 
Évaluation :
5

Excellent customer service, would rent again.

Todd Baynham 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Socrates VILLAHERMOSA 
Non les évaluations ont été soumises pour cet établissement.

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