Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing. It was great experience. The person helping me was very clear about how procedure works. Very helpful. Pleasant. Courteous. Great service.
Jan SPENCER
Évaluation :
5
Fast and easy return to the Lipan location
Sarah Diedrich
Évaluation :
5
Brian is a great location and a real professional. Always trust him to do the right thing.
Bob Inman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Ripley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bob Tarrant
Évaluation :
5
Thanks for your services Brian. I will Definitely keep your facility in mind for future storage. Thanks
JAY DAHL
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Expérience générale
Évaluation :
5
Very polite.
KC CONWAY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tomy Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Suzanne Baldree
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vonnie Pennell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrea Hopper
Évaluation :
5
Awesome customer service and truck was top notch
Jason Tinsley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mykhailo Boberets
Évaluation :
5
Brian was always great to work with!
Bailey Skiff
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Albert
Évaluation :
5
Best customer service I have had in a long time
William Moodyman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose A Lopez
Évaluation :
5
We were coming later than the time I made the reservation for and I received a courtesy call which was very much appreciated!! Very professional and easy to talk with!!
Jason Brewer
Évaluation :
5
Wonderful place to rent if you’re in need of storage.
Shelby Muzny
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Expérience générale
Évaluation :
5
Brian made this transaction very easy and had phenomenal customer service. If I ever need a U-Haul again I will definitely be going back to him.
Ashley Medina
Évaluation :
5
I have only good things to say about Brian's Place! Everyone is very nice& helpful. We've never had a problem with billing; or anything in our 2 units full of belongings. We only moved out after buying a large sea container for our property. We will definitely recommend Brian's Place to others!!
Anjie Grigg
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Hertel
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Warbritton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dennis Schmidt
Évaluation :
5
Friendly and proffesional.
Elton Duncan
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Expérience générale
Évaluation :
5
This was the third location I had to go to after the first two were not open even though they had not notified uhaul they were closed. This third place was super but I wasn't happy I had to go to two other places before I made it to this one
Jennifer Grischkowsky
Évaluation :
5
The UHaul app is not usable at all when checking equipment back in. Would not upload and accept on site pictures. Wasted about an hour of my time trying to get the app to work. However all human interaction was a very positive experience.
JAMES BROCK
Évaluation :
5
Other than having to change our dropoff location because the first location was already closed at 4 pm and did not have 24 hr dropoff available, we had to 30 minutes further to drop the trailer off at a different location. Everything else was good.
KIM EDWARDS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Terry
Évaluation :
5
The return feature gave us problems. But we managed to figure it out. It was operator error.
Noris Neighbors
Évaluation :
4
Brian was great. My original drop location on Washington St in Stephenville with Dwayne's Garage was horrible. He's an extremely rude individual. I will never do business with him again.
Gerrit Schouten
Évaluation :
4
Charged me for Insurance I did not want or request when I scheduled uhaul truck online. We have full coverage Insurance on our vehicles and think it would have covered us. It was a costly added expense, and unnecessary.
Ernie R Rivera
Évaluation :
2
The fellow who ran this location has 2 dogs with him, one bit me on the back of the leg. Eight (8) weeks latter and I still have no responce, and no proof of shot records for location protection dogs. Crazy, this man is a former Reserve Deputy out of Tarrant and Parker County's, would think he would understand the importance of his dog's shot records. Have tried to call, but no answer.
Charla Taylor
Évaluation :
5
Everything was clean and well professional. It all went smoothly!
amy blevins
Évaluation :
5
Brian is the nicest man. Made it easy getting the traiker and bringing it back
Tracy Cook-Pizzi
Évaluation :
5
The storage was perfect and we loved the security. Brian went well above in accommodating us. If I ever need another storage I would definitely book here. Thank you Brian for everything. The Rileys
cammy riley
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deeanna Ebel
Évaluation :
5
quick and easy!
Jeremi Kirkland
Évaluation :
5
Bryan was awesome and amazing, Helping me to remove the trailer from my hitch. I just wish my drop off point hadn't been 24 miles from my destination. That was a long way to drive when I was exhausted from moving.
Amy Steele
Évaluation :
5
Brian's Place was a convenient location to our new home. Brian, the owner, was very friendly, professional and well-prepared for me to pick up and drop off the massive uhaul truck. The truck was antiquated, but helped us achieve our goal of moving from our old to new house. One recommendation is to add an area in the online reservation form that allows for discounts. I'm retired military and since we had to store items in the truck for nearly 2 weeks, while we waited for our house to be ready for delivery, it would have saved us money, since uhaul generally offers discounts for military service. Nevertheless, thank you for allowing us to use your uhaul truck and please commend Brian for a job well done.
John Michael Williams
Évaluation :
5
Great friendly guy.
Gerald Mercer
Évaluation :
5
Brian went above and beyond to help me. I've never had better customer service.
Sabrina Janzen
Évaluation :
5
Brian went above and beyond. Excellent experience.
George Wommack
Évaluation :
5
Le client n'a pas laissé de commentaire.
Derek Dunton
Évaluation :
5
6X12 trailer could use a tongue jack.
Tony Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Comeaux
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connie Floyd
Évaluation :
5
Great!!!
Rhonda Cardena
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Forsythe
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vicente Flores
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Kimzey
Évaluation :
5
Le client n'a pas laissé de commentaire.
LaRae McEndree
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFFREY RICHGELS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nolan Barnes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Drake Sacks
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Browning
Évaluation :
5
Le client n'a pas laissé de commentaire.
CAROL Taylor
Évaluation :
5
Brian is super ... lots of good info on the area.
George Farris
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randy B Blevins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Craig Bruno
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rodolfo Arenas
Évaluation :
3
It was closed when we dropped off.
Patrick Wall
Évaluation :
5
Le client n'a pas laissé de commentaire.
elizabeth okegbile
Évaluation :
4
Le client n'a pas laissé de commentaire.
douglas tejada
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samantha Brown
Évaluation :
5
Brian was great.
April Smith
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Expérience générale
Évaluation :
5
Great location and very helpful staff.
Emily Mangione
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Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Julie Barnett
Évaluation :
5
Brians place was great and they did a great job to take care of us. The problem was I had a reservation at Randys Small Engine & Mower Repair. I had made the reservation first trying online but the website would not work so I called and the rep insured the place would be open, me asking because it was a holiday. We were on a certain time schedule, and sure enough, Randys was not open. I had to call around til I found Brians Place and they quickly took care of us. I will expect a at least partial refund for the reservation not being confirmed, which I had been promised was absolutely confirmed. The website guarantees a $50 payment for the confirmed reservation.
terri greenway
Évaluation :
5
Nice place and people
TIFFANY ATCHLEY
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Expérience générale
Évaluation :
5
great place
MIKE LIVELY
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Moore
Évaluation :
5
Brian was very friendly and very helpful.
Sheri McCall
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Gordon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda Alder
Évaluation :
5
Le client n'a pas laissé de commentaire.
miguel munoz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Norton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Norton
Évaluation :
4
Le client n'a pas laissé de commentaire.
Larry Forinash
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Carsten
Évaluation :
3
Customer Service was excellent, the staff was welcoming and very helpful.
Andrew Gross
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tony Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
barry shipp
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN GORDON
Évaluation :
5
Le client n'a pas laissé de commentaire.
MATTHEW VAANECEK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chesley Farina
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICK SELBY
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN GORDON
Évaluation :
5
Le client n'a pas laissé de commentaire.
TONY ROBINSON
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN GORDON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Forsythe
Évaluation :
4
Loved the ability to drop off after hours with the app!
Chris Forsythe
Évaluation :
5
Le client n'a pas laissé de commentaire.
Grace Clark
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tony Robinson
Évaluation :
5
Brian was very friendly and helpful.I was so happy to know we have a U-haul rental nearby. I will rent again from this location.
Donna McCutcheon
Évaluation :
5
Great customer service!!
karen mcpherson
Évaluation :
5
Can't think of a thing. Your employee was very helpful. The facility was clean & easy to locate.
craig cascio
Évaluation :
4
Le client n'a pas laissé de commentaire.
DOUGLAS DAVIS
Évaluation :
5
be sure when customer to pick up equipment in Lipan it is there.
lonnie goolsby
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Dillard
Évaluation :
5
Answer the office phone.
GARY SMITH
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Tidroski
Évaluation :
5
The trailer hitch I had, which was installed by a different U-Haul location, was too low for the trailer. The owner at Briansplace was kind enough to loan me a trailer hitch that would work. Super nice guy. Highly recommend this location!
Melody Allen
Évaluation :
4
Le client n'a pas laissé de commentaire.
PAMELA BUSH
Évaluation :
5
Very quick! Professional and personal service.
BRIAN GORDON
Évaluation :
1
I was originally told that I would get a 20 for truck for the price of 10 foot trick because there were no trucks available in Granbury Tx due to recent natural disaster (floods) that created evacuation of premises. Then I was told it would cost $65. When all was done, it cost over $100. Got to apartment and was not allowed to get furniture because no one was allowed in for more than 5 minutes. Truck was not used and $100 + was wasted. Thanks U-haul.. I will never use your company again.
Stasia Hickey
Évaluation :
3
The first location I was advised to drop off was non existent. There is no UHaul facility at 3088 W Washington in Stephenville Tx 76401. The other 2 facilities in Stephenville Tx were "full" and I had to drive 20 mi to drop off. Need to update your locations.
steve erck
Évaluation :
5
Le client n'a pas laissé de commentaire.
TONY ROBINSON
Évaluation :
3
very nice people!
bonnie snider
Évaluation :
5
Everyone I talked to was very professional and easy to work with. We started moving in today and so far everything is fine. Thank you, Ed Dittrich
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRIS FORSYTHE
Non les évaluations ont été soumises pour cet établissement.