Thank you, Lorraine for excellent customer service.
patricia g
Customer Reviews for Priced To Go Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The experience was a good one. I forget the owners name (Terain?) but she was in the Van when we sweeping/cleaning the back when we arrived at 11am for our 11am pickup. She was very professional, the rental was ready, and it only took a few minutes to get me on the road. Same efficient service when I returned the vehicle. The only observation was the inside cabin was a little dirty but expected as it is a rental for movement, so not a ding against them. Truck may need alignment but again, an overall GREAT experience with them and would use them in the future.
Christopher LGreat! Super! Awesome! Thank you!!
Dorian MMy rental was not linked to my account and I had worst time self returning the rental
Dipak BI was directed to this location even though it was not the location I chose. It is in a horrible area with HEAVY traffic. It took ten minutes to get into the parking lot. I'm surprised I was not charged a "late" fee. I was able to turn it in by mobile two minutes before the due time.
Beverly HSimple reservation online and the service at pickup was excellent.
LaTonya DDont keep changong poclip and drop spots after a contract is made in advance. No excise for sich poor service
Allen MVery easy to rent. The team was very professional. Will do business again with you.
Asseh AThe entire service and experience were just marvelous.
Will VExcellent Service
ARTHUR CThe rental van was ready and it only took a few minutes of admin to get me on the road. Same efficient service when I returned the vehicle.
Herman MAll was well
Monique JExcellent location! Keep it up!
Breana PJen was awesome. They removed my truck by mistake after we were waiting for another customer to bring it back but she handled everything in a timely fashion. I did not have to get upset or angry. I will definitely rent from this location again. Customer service was awesome! Thank you so much Jen.
Brittany SThe lock was difficult to open and check in was little too long
Connor WThe location is in combination with a furniture store, so the attendant had to take care of one of those customers. However, this was not a major issue. She was still very helpful with us in getting the U-Haul rental taken care of.
Doreen HFix the truck I was scared to go on highway it shook a lot when accelerating…simple maintenance…convenient location and easy pickup five star
JEFFREY HThe van was ready to go when I got there and Terrain worked to help me find the best rate available for my 2 day rental. She was friendly, helpful, efficient. The van rode great. I had debated between a small truck or van and the van was easy to handle and allowed longer pieces of furniture better (if I needed to stack, I think a truck would have been better). The whole process went smoothly, and uneventful-- thankfully! :)
Rich BThe owner was really very nice and extremely helpful.
Bruce CThis location was excellent. We were in and out very quickly and the staff is very friendly!
Pa SI have rented 3 different sizes over the past 5 day. everything went smoothly for all 3. The 15' was not as clean in cab as other⁷à
DEBORAH MWe arrived at our pick up at 9:30 am and realized the store location did not open until 11 am. Then I noticed lock boxes in front of the trucks. I called UHaul and had a sweet young lady walk me through the steps to be able to get into the lock box and access the keys. It took about 30 minutes. I wish I had been made aware of this prior to showing up so that I could have educated myself on the process and not have to be outside in the freezing cold figuring out the process. Again, the young lady who helped me on the phone did a great job and was very patient with me.
Stacey Wgent was friendly and helpful.
Michael TA little expensive, and I put in too much fuel. But overall, a seamless experience.
John SRental went very smoothly.
Carolyn DThis was an absolutely awful experience! My rental started at a location 1,5 miles away from me for a 10 foot truck. I ended up going to three different places and finally getting a 15 foot truck over 50 miles away, which tool 3 additional 3 hours. I was giving excuses like we can't control where people return trucks and that the location that I was sent to only had Intown vehicles, your order was entered incorrectly. I rented this truck three weeks before and called multiple times to ensure everything would be correct the day of pick up because if we missed our move-in window we would be charged by the college. Sure enough we missed our window and it cost me twice as much because of our missed window and the truck rental itself. It amazes me that this is what U-Haul does for a living!
Stuart KShe stopped what she was doing and checked me right in!!! I appreciated that
Gabriel SThe inside cabin was dirty and not well maintained. The sealing on the doors were coming off and the oval condition was poor. Truck did its job but could definitely use a clean and maintenance.
Steffani BCustomer service was great I will use them again
evette hLove you guys
MARDASHA MVery sketchy area. Parking area was overgrown and trash littered the area. We even parked our vehicle in a position to "make a run for it" from potential criminals.
Lynell FIt was convenient, a quick process and great customer service.
YVETTE Chave a catalytic converter on the truck(really loud and unprofessional). Not charge me for blankets or hand truck I didnt request or use(still had green zip tie on them when returned) . Was ask for estimated miles at check in/ went under the estimate and was charge for what I estimated. next time will under estimate.
SHANE CGreat customer service; She was the best in every way!!!
TIMOTHY FNothing. The customer service was exceptional.
RODNEY BAucun
BORIS LRetailer was very nice and helpful
YOLANDA SEverything is excellent.
WELDIT TStaff seems new, initially tried to get me to drop off at another location, but finally conceded and told me where to drop the trailer. Fortunately there was a drop box with info on how to check the trailer in, as the staff gave no information beyond where to put it.
Michael BDepending on which way you approach the location and the time of day, it can be difficult getting into and out of the location.
Sekou LNo complaints. Great and efficient service at pick up and drop off. Very friendly staff!
ELESE CHave more to choose from at this location.
WILLIAM NGreat fast and easy to be served with Uhaul
Abraham TGreat location, excellent representative
Michael YTue young lady that checked me in was very nice, she warned me about keys being lovked in the truck so I was aware of it. I love the locatiin and cleanliness if the facility. I will use this location and refer them to friends and family also. They get a 10 from me!!????
Angela KNothing. Representative was extremely polite and very efficient...in and out quickly...she was awesome!
James MNot an obvious U-Haul location, not even when you enter the establishment. However, the personnel were very helpful and accommodating. Bottom line? Very hard to find on the busy street that it is located on.
Diane NThis was the easiest Uhaul rental i have ever experienced and i have moved numerous of times in my lifetime.
george kGet a sign!!!
michael c