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Timothy M
Customer Reviews for California Keg & Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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very helpful and friendly!
James OFriendly and efficient business owners. Clean and well maintained truck. Convenient location with easy access to gas station across the street when you return truck. Would definitely rent from here again.
Marcos LSuper friendly and helpful
Randy SThe best service ever for picking up and returning!! Will recommend them to others and will use them in the future..
Randal SCustomer service was great! Truck worked out great!
TERESA OThe owner of the shop was super friendly. I am more so frustrated with the whole process of renting a Uhaul. What's the point of reserving a truck if there truck is already reserved. The past few times I've rented you from Uhaul, I would reserve, but then when I get to the place, they say someone took it already. It makes no sense to me. Also, sometimes there's no checks after someone drops the truck off. One of the trucks I tried to pick up today, the back of it was filled with trash. We wasted a whole hour trying to get a truck. I'm honestly going to take my business elsewhere. I've had way too many hiccups with Uhaul.
Johnnie Measy drop off and courteous employee service
Robert CFriendly and accommodating. Affordable rental. What else can you ask fo
James EEasy and reliable
javer mTruck was filthy. A/c didn't work. Cupholders broken. Battery died and all they did is send roadside assistance out to jump start me and made me drive the truck all the way back that location. Never rent from a non U-Haul location.
Dustin PGreat help with the video on the proper usage of the equipment
Anthony EI did not know how many miles I was going to drive nor did I know what the MPG is for this truck. I put 25 gallons of gas in it at a cost of $140 ,only drove 75 miles. Leaving an extra 1/4 tank of gas more in it than when I picked it up. Should improvise a way to compensate the customer for that extra gas left in the tank. The reason i put 25 gallons in it is because when I picked it up it was little above 1/4 tank. Not consistent with my previous rentals from U haul. Thanks Rick Roberts.
rick rThe employee could have reminded us about your web based checkout process. We had to come back to get the mileage and take pictures to upload in your U-Haul app.
morse oI truly was glad to use this location.
Nancy MExtremely good service.
Elsa GVery helpful staff!
Rona SCustomer service was great, was short one furniture dolly but was quickly taken care of and set up for pick up at the location just down the street. Also very understanding about us going over our reservation time!
Abigail GLiquor store. Store clerks were nice and helpful, but their first line of duty is to sell liquor. Returning equipment there was easy however. Just a different experience for sure.
Kathleen KWonderful people. Would happily rent there again.
Christopher HGreat service and easy get-in/get-out
Adhi MMatthew was great
claudia sThe truck we rented had a terrible sound with the transmission and we also had to clean out the back of the truck with a leaf blower ourselves when we picked it up
Sarah PWas a quick and easy experience. No complaints!
Jessica FThey were attentive and worked promptly to help me.
Dennis CSecond time renting from this location. Friendly guys. Quick in and out. Clean trucks
Anish TGreat customer service, very friendly and prepared.
Tam NGreat place to rent from. Very friendly and very easy process.
Lance SThe store managers were very nice and professional. The truck was very clean and in excellent condition. If I had to rent a UHAUL, this will my most preferred location for the great customer service the store managers provided. I will recommend this to all my friends.
Kamal BVery pleased with the dealer and the equipment. Very good experience
farid sThe brothers that own and run this place provide outstanding service. Will definitely repeat visit when I need the next rental.
DARRELL DMathew and Reuben were so helpful and kind. They are excellent representatives of uhaul. I won't go anywhere else!
Greg MThe truck I rented smelled like weed and when it was brought to the attention of the employee rather than try to find me another truck his response was well. You can go ahead and smoke weed in so many words I felt uncomfortable driving this vehicle through three state lines.
MARY CPlaces were legit, Uhaul overall was a disappointment.
Jesus GIf you want the best service? And to be treated? Right. Go to u haul at the poway keg and liquor store. You will be happy that you did .
BOB NAlways very attentive and courteous!
Sylvie overy friendly service!
SCOTT RVery good customer service and friendly.
Noel VTruck was clean. However we experienced an oil leak during our trip. Called roadside assistance when we reached our destination. Turns out the leak was coming from the oil filter not being tight.
Douglas HVery helpful!!!
John HNot thoroughly transparent with their "one-way" rental policies on rental equipment! I felt taken advantage of!
william gI tried to get a different U-haul size and was told I would have to drive a 150 mile round trip in order to pick up the truck. I had to settle for a smaller truck and now I have to pay twice because I couldn't fit all of my belongings in the small truck. It is going to cost me $800 more to do this plus another 12 hours of driving and gas money. Multiply times they kept switching my location for pick up, it was all very confusing and upsetting.
Amy RHard to improve on exemplary service. The staff at the store was welcoming, friendly and knowledgeable - couldn't ask for more. The truck, I rented a pickup, was new and clean with on 2 000 miles. Overall the experience was excellent.
Douglas Hthis site was 20 miles away from from the plans i had. again there was no effort to service the customer
KIM BThese guys are exceptional operators! Very nice very helpful and quick. Couldn't recommend them more higly.
CHARLES C