Le client n'a pas laissé de commentaire.
Harold Milsaps- Tennessee TN
- Charleston
- 37310
Customer Reviews for Charleston Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Pour nous contacter
8610 Hiwassee St NCharleston, TN 37310
Services dans cet établissement :
Heures d’ouverture
- Mon-Fri: 9 am–1:30 pm
- Sat-Sun: Closed
Heures d'ouverture spéciales
- 3/29/2024: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Richard Riggs- Évaluation :
- 5
Merchant was very nice . Had no issues.
Anne Rohr- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gary Bowman- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Walter Rogers | Expérience générale- Évaluation :
- 5
Matthew, of the Charleston Tn location, was and as is very pleasant and helpful. I have used them many times now. Making it nice, no need for me to buy a trailer.
DANIEL ROHR- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Morris Cronan- Évaluation :
- 5
Matthew was very curtious and extremely helpful
Justin Gebo- Évaluation :
- 3
Need a better computer. It took forever to get it up and running to check out my truck.
Trenton Pequignot- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Pelfrey- Évaluation :
- 5
Nothing at all. Our experience was wonderful from start to finish and the gentleman who helped me at the location in Charleston, TN was incredibly generous and kind. I will do business with this location in the future anytime I need to rent from UHaul.
Richard Elmer- Évaluation :
- 5
Drop off only on a holiday.
scott edwards- Évaluation :
- 5
Customer service was amazing. The man that help us even gave me his card and helped me on his off day, definitely deserves a raise.
Michaela Hancock- Évaluation :
- 4
Very helpful gentleman. He was late to the office by nearly an hour, but made up for it with his good customer service.
Frankie McCartney- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shawnee Faught- Évaluation :
- 1
Reserved 15' truck and auto transporter. Took truck home so me and 85-year-old dad could load. Told guy at U-Haul we'd be back before 5 pm for trailer. Loaded entire truck, went back and trailer lights wouldn't work. Was told it was the TRUCK not the trailer?!? He offered another truck, but I could ask my dad to unload and reload!! Drove truck to SC from TN. Unloaded into storage. Drive to uhaul place to turn in truck, told them about situation. Very sympathetic and helpful. Had employee to drive me to airport. Rented a car. Drove it back to airport in TN. Had to get uncle to drive 45 minutes one way in order to get home. I feel like there should be some compensation. Most expensive move to date!
DONNA MONTGOMERY- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brandon Boyette- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Richard Daggett- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JAMES MORGAN- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RAFEAL PALMER- Évaluation :
- 3
We had to disconnect the trailer ourself with use of a jack luckily we had with us. It was not the ideal situation which actually fell once but finally managed to get the trailer off and used blocks to stabilize
Solomon Blackmon- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shirley Childers- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
darl larson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Joseph King- Évaluation :
- 5
Very nice staff and a convenient location.
Shane Hamilton | Expérience générale- Évaluation :
- 4
Plenty of room on the side of the business to park. Sunday was Easter so I didn't expect to see anyone.
Adrian Ybarra- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
steve henry | Expérience générale- Évaluation :
- 3
The after hours drop off application sucks. Would not show the drop off location. Just had to leave it without checking out.
Jonathan Sorah- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Laura Goforth- Évaluation :
- 5
Very please the whole time I rented the storage unit! I will use them again in the future if and when needed!!!
Deborah White | Expérience générale- Évaluation :
- 1
Gas put 25 dollars in tank still changed me 35 extra on gas rate on mileage to high other ones charge 49 cent a mile
EARL QUINN- Évaluation :
- 1
Nor open. I returned an hour before it was due and still got charged because the store owner, manager wasn't there. It's not my fault. Shouldn't be charged an extra day!!!!!!!!!!!!
Patricia Villegas- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL BADER- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ADAM THOMAS GREEN- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shawnee Faught | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SHAWNEE FAUGHT- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
KENNETH CAVES- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GILBERTO ZUNIGA- Évaluation :
- 3
Have more equipment available to rent
CRAIG WEINKAUF- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SHERRY WARNICK- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHARLES COOPER- Évaluation :
- 2
The location the trailer had to be parked left the trailer slightly above the truck on a grade. The employee had to use a jack to break the hitch free. When it finally released, the trailer rolled forward and the hitch hit the rear bumper of my truck. I had to brace myself against the trailer to hold it in place while my wife moved the truck. While the employee was searching for a wheel chock, I was holding the trailer until it began to rotate slightly and fell off the jack. There is not enough room there to safely park and disconnect the trailer. The whole set up lacks space and is not well thought out. Thankfully it's a lightweight trailer and the scratches on my bumper were minimal.
WAYNE SANDERLIN- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CAREY BURGER- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRENT BERGHERM- Évaluation :
- 5
The rep was very pleasant to work with I was very informed
BRIAN KURNAT- Évaluation :
- 5
The lady who assisted me was so personable and friendly.
Heather Matthews- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Susan Smith- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
HAVARD HICKS- Évaluation :
- 1
I filled the gas tank up with 5 gallons of gas (more than I was supposed to) and then was charged a $14 fee for gas.
James Swafford- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
JOE HARDIN- Évaluation :
- 3
I had a very difficult time picking up the truck because there was noone at the location, the person we spoke to on the phone that was handling that location COULD NOT tell us how we were supposed to actually get the truck. We had to call uhaul.com and wait on hold for a long time just to find out how to pgysically ovtain the truck. The truck was dirty with mud in the floor of the cab, the cargo area had not been swept, and something sticky was on the floor of the cab. I will not be patronizing that location again.
Archie McCauley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Susan King | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Murray- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
mellissa Harrison- Évaluation :
- 5
Melinda was spectacular, very knowledgeable, and friendly to boot. Overall it was a grand experience, thank you.
MEGHAN BOLES- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Corrie Stewart- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vicky Krugman- Évaluation :
- 5
Very helpful and friendly, and directed me on what to do about getting a refund for the charge of the furniture pads I tried to rent
Donald Maloney- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jeffrey Wilson- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jeffrey Wilson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Donna Montgomery- Évaluation :
- 3
They didn't have very good selection. The lady at the counter was very courteous but had brought her children to work with her & had to tend to them in between dealing with us. She also had trouble with our contract & checking us in although I had already completed that online.
Jill Rose- Évaluation :
- 5
Staff was friendly and knowledgeable. Prices were just as quoted no hidden fees.
John HEIFNER- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Vicky Krugman- Évaluation :
- 5
The staff was very helpful and courteous.
Richter Wiggall- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brenda Cook- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Raven Davis- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Terri Moore- Évaluation :
- 5
Nothing at all,maybe having more trucks,but that depends on the region,thanks for always be there even in remote places , over all happy with the service, Thank you again am a uhaul believer!
Jose Araujo- Évaluation :
- 4
Wonderful staff. Clean facility.
Tabitha Butler | Réservation- Évaluation :
- 5
The lady that reserved trailer/and pick up was excellent! Sorry I don't have her name right now, but your records do. Even helped us with scenic drive directions to a near by town we were headed. She was great!
Everette Pennington- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alison Weir- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jenny Graham- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL DALTON- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John Trippett- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shane Davis- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Mark Haupert- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Evan Truettner- Évaluation :
- 5
price seemed high for the time I had rented the trailor.
Carl Brock- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jonathan Sorah- Évaluation :
- 5
Very nice and respectable staff. Helped with anything I needed even Walked to the unit and opened it up for me.
Brandon Hale | Réservation- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Roger Christian- Évaluation :
- 2
With the amount of time I wasted on not packing correctly added to the "time" wasted on trying to pick up the truck I could possily be unpacked by now. This isnt the case.
Michael Ferguson- Évaluation :
- 5
Very helpful and welcoming to our new location.
John Holder- Évaluation :
- 5
Friendly staff, clean facilities, securely gated. Great!
jeremy Hill | Réservation- Évaluation :
- 5
The girl working there was super friendly and helpful....some of the best customer service I have ever had.
David Lewis- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RHONDA BAILEY- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gregory Williamson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Barry Day- Évaluation :
- 5
Customer service was fantastic at pick up.
Craig Tucciarone- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
richard booher- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Steve Nethery- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Colin McLaurine- Évaluation :
- 5
Left my sons tablet in the truck, lady from office called and is holding it for me. Location was clean and easily accessible. Currently waiting call back on cleaning charges due to the mud from the pick-up locations "4 wheeler" situation
Dallas Hannah- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
branden walenga- Évaluation :
- 4
was very helpful. I rented a storage building there and the gentleman was very nice. good price
JimmIE wALKER- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
- Évaluation :
- 1
I made a reservation on line and talked to a representative to confirm. Upon arrival with the same information I gave online and via telephone call I was told now I ciuldntvrent the tow dolly. After leaving work a second time with a different truck I was able to rent the dolly. Overall the equipment worked great but the people I've spike with some far have gave the run around and cited me hours at my job over there incompetence.
MICHEAL FIFE- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Johnnie Butler- Évaluation :
- 3
Due to your online reservations not letting me know that my original location was closed all week caused me much delay. Also when calling into customer service they were no help. I will do my best to use another company in the future
Pat Mahaffey- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eleanor Hanse- Évaluation :
- 5
Eric was so helpful. I found my moving experience easier with his help. Will highly recommend.
Wanda Franklin- Évaluation :
- 4
Efficient location!
steve johnson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
daniel henderson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
zach thomas- Évaluation :
- 5
I had to rent another truck to move my items from storage to my new home.I ended up with the same truck I drove across country! At least I knew it ran well.Everything went fine.the person who helped ( Eric) me at Charleston Storage went out of his way to make sure my needs were meet.Very happy.
Paul Lafortune Sr- Évaluation :
- 4
Employee was very helpful in making sure I was well taken care of. There was some confusion as to how the company U-Haul correlates with Charleston Mini Storage.
Privacy Request | Premières impressions- Évaluation :
- 5
I had arranged my storage unit ahead of time and Brandy was very helpful to make sure I could get in on the Holiday weekend.When I went to get the paperwork signed the person who helped me (Eric) was very pleasant and made sure that my concerns for the outside storage were meet. He was extremely pleasant and answered all my questions.I felt very comfortable at this facility and will use them for my additional storage needs.
Paul Lafortune Sr- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Adam Digvy- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
John AbtServices supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!