Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Jackie and her Mom were both very nice and helpful. I will definitely recommend them in the future.
Chris Holmes
Évaluation :
5
Thank you for being very friendly and patient
MARY CARSWELL
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joe Tolan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca Shields
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Absher
Évaluation :
5
Clean facility, no hassle renting, very knowledgeable and friendly staff. I will use again if the need arises.
Michael Taylor
Évaluation :
4
Le client n'a pas laissé de commentaire.
Scott Dennis
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mike Verdoorn
Évaluation :
5
See notes above.
jackie howard
Évaluation :
5
Jacki was great, thanks
Shawn Ledbetter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria Best
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARKEASHA BATES
Évaluation :
5
They were great! Some of the nicest people I've ever met. This was my easiest rental ever. I would highly recommend!
Jim Speidel
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Reid
Évaluation :
4
Le client n'a pas laissé de commentaire.
marilyn hayes
Évaluation :
5
Le client n'a pas laissé de commentaire.
MALISSA ORDONEZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Saunders
Évaluation :
5
Location and friendly staff made the pick up and usage of your equipment most pleasant
Rick Downing
Évaluation :
5
Very Friendly and very helpful
Jason Ijames
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ken Hamilton
Évaluation :
5
Le client n'a pas laissé de commentaire.
SEAN LOVEJOY
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Dickinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
QUBERT BELL
Évaluation :
1
Rented equipment was not available and she didn't care. Had to go to another location to pick up furniture dolly. Was unable to hook up trailer, had to do it myself. Ttailer lights were in poor condition.
Todd McGonigal
Évaluation :
3
Rep in store was great she definitely needs a raise.
KENNETH WILLIAMS
Évaluation :
5
Le client n'a pas laissé de commentaire.
octavia white
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAMELA DEAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
kinneather trenell
Évaluation :
5
Everyone was extremely nice
Everitt Jamison
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Taylor
Évaluation :
5
Jackie did an amazing job during the renting process. She was extremely kind and helpful and made the process as smooth and easy as possible.
Ethan Whitley
Évaluation :
3
Le client n'a pas laissé de commentaire.
craig wright
Évaluation :
5
Jacki and her staff were very friendly and accomodating.
Elizabeth Robinson
Évaluation :
5
Both service reps were very friendly and explained everything in good detail so I knew what to expect. I was very satisfied with the service provided and would definitely rent from Uhaul again. Thanks for making my first experience a pleasant one!
AARON DANIELS
Évaluation :
3
loved the lady behind the counter. she was very relatable and friendly!
ill be using this service again!
jamie greene
Évaluation :
3
Le client n'a pas laissé de commentaire.
ANNA MAYFIELD
Évaluation :
3
Le client n'a pas laissé de commentaire.
DAVID DAJNOWSKI
Évaluation :
4
Le client n'a pas laissé de commentaire.
Susan Bragg
Évaluation :
1
My appt was at 10 am. They arrived at 10:15 am. Then very sternly said um your gonna have to wait cause you see I just got here. I wasn't helped until 10:30. He continued to be rude. His white t- shirt had food on the collar that looked old. His hair was a mess. I have never been treated so badly by u-haul. What the hell is going on! I will think twice about using you again. If I don't receive a phone call from u-haul, I will know you never read these "feedbacks" or really care. I have used you for many years. This is very unacceptable! The windshield wipers need changed And the mothers attic leaked. My boxes were very wet.
Bonnie Blue
Évaluation :
3
I tried calling during business hours and no one answered. There was not room for the truck on the small property.
Heather Caldwell
Évaluation :
2
Person was late getting to the office and took 15 minutes to warm up computer. Couldn't locate my reservation and equipment. My reservation was to pickup at 10 and I was there almost an hour. This of course had me behind in getting things moved.
JEFFREY SANDERS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor Attipoe
Évaluation :
5
Le client n'a pas laissé de commentaire.
THEODORE BROWN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connie Garcia
Évaluation :
5
Awesome customer service! Easy to communicate with management at this site! Friendly staff who make your visit enjoyable! Highly recommend this U-Haul location and will use again if needed! Merci!
DONALD BRADBERRY
Évaluation :
5
Great help!!!
Starneshia Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hope Childs
Évaluation :
4
Le client n'a pas laissé de commentaire.
William Wells
Évaluation :
5
Jackie was exceptionally nice and I appreciated that she opened her store on time the day of pickup.
Thomas Merchant
Évaluation :
5
Thanks for giving the information to report my experience.
Shantel Jones
Évaluation :
4
Le client n'a pas laissé de commentaire.
CLEDICE NEELY
Évaluation :
5
Nothing really to improve. Had pre-ordered, just there to finalize and pick up. Very courteous and efficient
RUSSELL MICHI
Évaluation :
5
All good
JACK HALL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bradley Loder
Évaluation :
1
Was quoted price for this location and get there and they charged way more.
GREGORY DICKINSON
Évaluation :
4
Let them no the same thing was told to us. Having back before 24 hour. And keep the unite clean.
ESTER BRENT
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL PRICE
Évaluation :
4
The inside could have been cleaned out a little better.
ROBERT BRADISH
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES DOWELL
Évaluation :
1
Took us over an hour to get the payment for our truck taken care of. The lady that was supposed to be there wasn't. The only one there was her child that didn't know anything about the rentals. Once he called her it took her almost a hour to get to the office to complete our rental
JAMES SNELL
Évaluation :
5
Ms. Jackie was very professional and nice. She went over and above to make our move successful. You have a great employee.
ANGELA JONES
|
Expérience générale
Évaluation :
4
The equipment was clean but not water tight. The rain got through and wet our boxes.
VIRGINIA OCEGUERA
Évaluation :
5
Le client n'a pas laissé de commentaire.
NORMAN MORTON
Évaluation :
5
Le client n'a pas laissé de commentaire.
SARAH SCOTT
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Mabe
Évaluation :
5
The customer service is excellent she was very nice and patient and explained everything very well
Whitney Scott
Évaluation :
5
Everyone needs to take training so they will be more knowledgeable.
ALENA TAYLOR
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lynette Ross
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
BEVERLY HARDEN
Évaluation :
5
Excellent Customer Service!!!
Jacaranda Riley
Évaluation :
5
Jackie is the BEST...Thanks Jackie...
GARY WILLIAMSON
|
Expérience générale
Évaluation :
5
Service was very friendly and helpful. Yes I would recommend them. I felt very secure with the service. Merci
GLORIA TAYLOR
|
Expérience générale
Évaluation :
3
Owners son was there and i pulled up and parked trailer, he was on his phone in office, i got out and brought paperwork in. He was on his phone, and i sat back in my truck waiting on him to come out and remove trailer. After 10 minutes he told me his mom wanted to talk to me over the phone, she ask me several questions about the trailer and covid 19 snd i answered, she sent me a receipt by email and i again waiter in my truck for the trailer to be removed another 15 minutes her son was on his phone again, i called the store a 2nd time and ask him could he llease removed the trailer because i was tired of waiting, he said his mom normally does that, but he guessed he could do it, after he retrieved the jack, 8 minutes later he finally removed the trailer and i was finally free to leave.
Ronald Towns
Évaluation :
5
Excellent service à la clientèle
GUY HASSEN
Évaluation :
5
Jackie (the sales person at the U Haul office was knowledgeable and courteous. She met our requirements exactly and explained all the details well.
KEITH KRAMER
Évaluation :
5
Agent (Jacki) was extremely helpful throughout the entire process. I will definitely utilize her location again for any further moving needs!
James Dickinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latrisha Williams
Évaluation :
5
All good!
WAYNE RHODES
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Smith
Évaluation :
5
Provide Bracing to Secure items.
CARLTON BUFORD
Évaluation :
5
Le client n'a pas laissé de commentaire.
EARLINE TAYLOR
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara Brinkman
Évaluation :
5
Friendly and knowledgeable agent ??
ramona DeArmond
Évaluation :
5
Very helpful and courteous with the return process. Found an item left in cab and called to remind us and hold it for us. A+
Tonya Boyd
Évaluation :
5
Jackie is an asset to for uhaul rentals. She is knowledgeable friendly and does an excellent job.
Doug Stephenson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gary Walker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Aaronsteven West
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cynthia Jackson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen Armour
Évaluation :
5
Le client n'a pas laissé de commentaire.
Coleman Langford
Évaluation :
4
Le client n'a pas laissé de commentaire.
lawrence butler
Évaluation :
5
Nothing.
CHARLES MCCORKLE
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES MERRITT
Évaluation :
4
Le client n'a pas laissé de commentaire.
Laura Shields
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alisha Dan
Évaluation :
3
I did not see or talk to a person accept by phone, I think, cause all interaction was at Tupelo MS. Think I just told him this truck is going there after getting back to Covington TN.
Judy Smith
Évaluation :
4
More equipment, very pleased! Employee very nice and pleasant.
WAYNE RHODES
Évaluation :
3
Le client n'a pas laissé de commentaire.
don jiunta
Évaluation :
5
Le client n'a pas laissé de commentaire.
WENDY GLOVER
Évaluation :
4
Jacki was excellent, knowledgeable and extremely helpful. Your app was almost useless upon check in. Horrible experience with the app not working correctly. Had to reenter data twice that I had already entered before hand in the app to save time. It took over 40 minutes to use the app to get the truck.
Ivy Cole
Évaluation :
5
My experience was great.
Traci Wells
Évaluation :
5
??
Craig Fitzhugh
Évaluation :
5
the check in was very professional, quick and easy. Wish all my transactions could be this good.
Vernon Heath
|
Réservation
Évaluation :
5
Very easy experience. Reserved online in the morning, went to facility and did paperwork and had units by early afternoon. Simple process.
JUANITA COLSON
|
Réservation
Évaluation :
3
Non Uhaul storage facility. Not clear when ordering space. Did not use.
JASON LINSEY
|
Réservation
Évaluation :
5
Great storage to rent!!! Go in and out as needed an great staff to assist you !!!
FLOYD OLIVER
|
Expérience générale
Évaluation :
5
I thank u so much...
SHERRI FOWLER
|
Expérience générale
Évaluation :
1
My unit was broken into twice and nothing was done about it. No video camera on site. When you leave your thing with a rental place like this you should be protected by the owner that is why you pay.
RUBY HOLLAND
|
Expérience générale
Évaluation :
3
Very helpful and friendly staff, thanks.
Dennis Miller
|
Expérience générale
Évaluation :
5
Y'all were awesome
LAKARLA WOODS
|
Expérience générale
Évaluation :
4
I appreciate the convenience of the storage,I only wish it could have been open longer, but besides that I am completely satisfied with the storage service and the rental truck from Uhaul.
LENA BURTON
|
Expérience générale
Évaluation :
5
Very Professional.
Privacy Request
|
Premières impressions
Évaluation :
4
I am very pleased with the storage unit I have. Upon arrival the unit was very clean, also door and lock worked properly.
Privacy Request
|
Premières impressions
Évaluation :
2
The only unit they had available in the size we needed was on a different lot that was not 24hrs and did not fit our schedule.
Privacy Request
|
Premières impressions
Évaluation :
4
Everything went fine when I went to get the paperwork for the unit. I got lucky because there weren`t any unit available but just so happen someone had moved out that same day.
WHITNEY SCARBROUGH
|
Premières impressions
Évaluation :
3
Storage room is very nice. Disappointed that one gate is broken and there`s a problem with break ins. We did put the round lock on so hopefully our things are secure.
Privacy Request
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.