I couldn't do the pick up on my phone and the gentleman I reserved it from had a very nice gentleman do it for me and the return I believe his name was David, he was the most pleasant person a big thank you for all his help, thank you fir being so kind and understanding
gina d
Customer Reviews for D&R Auto & RV Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Had a great experience.
Charles WGreat, easy experience. Super helpful and kind over the phone when I called with some questions before making the reservation!
Samira RAmazing service! Very helpful staff
Sierra HGreat service. Good country location, and easy to get in and out of. Jonathan hooked up the trailer and helped with all questions. Will definitely use this location again if/when I need another uhaul.
Jonathan SLocation closed and was unattended. Not attractive.
Kenneth NNo one there and run down cars with flat tires and covers in dirt not a pleasant location to drop off a truck at
david gJohn, the owner of the location, was very helpful and accessible. I spoke to him by phone the day before the rental because our original location didn't have the vehicle we originally reserved. Thank goodness U-haul located one in Poyen, AR. John assured me that he would have the truck at his location and he would help with anything. He lived up to that. Thanks to John, we were able to move our daughter out of her college apartment.
David CNo improvement needed.
Mary PMy dolly I requested was not in truck
Rebecca FThey had exactly what we needed, paperwork was handled quickly and instructions were straightforward. Definitely appreciate these guys!
April OI booked this with the uhaul 1800 number and this place was closed and did not have to let me get the tow dolly I ordered, but they were absolutely fantastic, let me get it and walked me through everything since this was my first time using one. I cannot say enough about how awesome both the phone representative from uhaul and the gentleman from the local pickup place were!! You both made the rest of the trip possible for my sister and I! Thank you so much!!
Sara-Beth BThank you John Roark for having a truck ready on short notice! I will definitely rent any uhaul equipment from you again! And will recommend Uhaul in Poyen to my friends and family.
JENELLE THandle very well
Richard KProffesional service
Stephen SGreat experience
Michael WThis Uhaul service business is very helpful and pleasant to work with me on returning my rental equipment. I highly recommend this service agent to my family ??????
Earl BNot a thing! This is the best customer service I have ever received from a U-Haul rental location! Thanks so much for making my moving experience as easy as possible! I won't rent anywhere else!
Kathy SCame in on his day off to make sure truck was ready to go.
Steven PThe owner was very nice and helpful. Would do business there again. Nothing to improve.
KYLE GBe on time and not say I've got other work so let's get this done and gone. Not a good rep for your company.
Walter SRental person should be knowledgeable on diffence between trailer sizes and provide all proper paperwork needed for returning rental. Also, should advise customer on whether or not there will be a refund if the rental is returned early.
Amber DVery friendly as well as helpful.
ROSENNE CMr. Roark was very professional and helpful.
BEN RDealer was very helpful and courteous! Handled transaction and saved us money. I would recommend them,Really happy with their service 100 %.-Terri
TERRI RHave someone on sight to deal with during hours of operation.
MIKE E