Sayhan was very professional. Very courteous. I was very pleased!
Charles Brown
Customer Reviews for Decorative Accents
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Yes, I would recommend Decor Accents to everyone that needs uhaul equipment
Cynthia ZeiberExcellent service à la clientèle. Ready on time and able to hold equipment until it was needed.
David KasimirsThe man was so nice! He helped me because I couldn't back in the trailer and was not rude about it at all! That was so kind!
Elizabeth HassenEverything was great 10/10 experience
Peter HollomanTruck was very clean. Even had a minor discrepancy on the gas and he gave me a credit for the error.
Tyrone PeoplesVendor had hardware malfunctions. Uhaul put a hold on my account for the total amount paid , twice. I'd love the other half of my money back.
Herbert LuckingThe attendant was a very nice guy & made renting the trailer a pleasant experience. He was realo fast & professional with the paperwork & contract agreement.
Robbie HornMy husband and I had never done this before so for customer service acting like we knew what we were supposed to do was already frustrating. They were not very well informative and there was no gas in the truck.
Sydney PalmerReceiving end mgt was very helpful. I'd rent from him if I had to uhaul again.
Karen CorbittThe gentleman was very patient, kind, and helpful. Would definitely recommend and will use location in the future!
Monika CatesVery Good!!
Jose FernandoGreat guy to work with
RHONDA jonesPleasant experience. Easy pick up and return. U haul is the go to place for car hauling.
RONALD DALEThe gentlemen who helped me at both locations were absolutely awesome. Professional and helpful as can be. Excellent service à la clientèle.
JIMMY ADAMSExcellent customer service, super friendly, acknowledging, helpful. Over all best experience I've had with Uhaul because of this owner at Decorative Accents. Thank you again.
Dolores MiguelMr. Sobay was excellent working with, very helpful, very professional.
ROBERT YOWOwner of this location was super helpful and cheerful. Highly recommend
Sharon PatryExperience was excellent!
James ScrogginsFriendly and able to handle the reservation quickly.
JAMES QUASHNOCKFriendly fast service.
Don HeyenReally professional & knowledgeable. Excellent
James CrawfordSeriously, he went over and above and was so friendly and helpful. I can't say enought.
Brian SlaughterEverything was fine. No suggestions
Bobby JohnsonA little air freshener for the van. Whomever used it before I rented the van had evidently aimed marijuana inside the cab. Being a Law enforcement officer I was not happy about that. Everything else about the experience was excellent
brandon wigginsI rented a 6x12 trailer for 3 days. We returned it early…but was told we were still being charged for ALL 3 days! That's bad customer service…
James SchneiderIve rented uhaul trucks 6 time or so since July. All but 2 of those times Ive been notified of a switch in locations the day before pickup. Usually to a less convient location This time the new location didnt have the appliance dolly I needed. Didnt have a y dollys in fact.
Randy BullockThis location did not carry moving materials but was right next to a full service U-Haul facility that did. I'm not sure why there were two locations right next to each other.
David WeissHave the drop off at a place that has an actual person working. The area didn't look that secure to just leave the vehicle. I never had to do this before and was never instructed that I would have to do it through my mobile device, because of the business being closed on a Sunday. Plus y'all took out extra money from my account and hasn't been put back. No one has got in touch with me to let me know it is all good.
LAWRENCE WARRENTruck was not cleaned smelled like cigarettes smell. Talk with the guy about the smell and to charge who ever leaves the truck in bad conditions.
CARLOS ANTHONY PERALESLocation had a internet problem so checking out was a bit lengthy but that's no issue for me....I would still recommend to my friends.
Kyle AppersonLocation was average/okay but excellent customer service is what made the experience great
Steve KimRien
Thomas GubernathThe trailer we rented had a leak in the roof. And, due to it being monsoon season in Dallas (May 2021), water leaked on the contents located in the front left corner of the trailer. Unfortunately, the water damaged a wooden chest of drawers. Probably not worth my time to pursue a claim - it may dry out and look fine. If not, I'll just put it in a walk-in closet.
Mary ElvinImprove the vehicle- it was gross. Also, I received a confirmation to pick it up at the UHaul place but go in and they said to go down the street. Get your system fixed.
Brianna RobertsVery nice man i rented from would come and rent again
Robert FaulknerProprietor was very polite and helpful
Geoffrey RayNothing. Very nice site manager
kirk jensenGreat service! Quick in and out when returned. Nicest guy ever!
Tye HendrixVery friendly guy and helpful
Jayesh KumarTHE TRUCK AIR CONDITIONER DID NOT WORK
ROBERT WRIGHTThe lbigger location jiust one block away is a complete disaster..No help at all..no trucks avaliable even when I sow like 60 lot .the young gentleman there didnt want help. I was so lucky to find this furniture store down the street.
Amilcar dejesusThe store owner was very friendly and very helpful in giving us an extension. I will be back again in the future.
Miles NikontYou guys were great...keep doing what you're doing ??
Theodosia HumphreyPrevious damage to driver's side of trailer may have bent the rim of the forward tire causing a shimmy (visible in the mirror) when driving.
Thomas MusticoThe guys were super nice, but the truck and dolly were pretty beat up.
Allison EppingTOOK forever to fill out paperwork due to your system having problems. The ONLY trailer they had did not have any hooks to use straps or bungy cords. The side rails were broken. We tied down our stuff but it shifted like crazy on our trip from Texas to South Florida. I give your equipment an F.
Robert DwyerVery nice and helpful
Phillip ParkerExcellent service à la clientèle. Very nice people that helped me get on my way. Love the tech automation U-haul is using to pick-up and check out. Thankx.
Stephen George