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paul Swikey
Customer Reviews for Discount Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful and accommodating
Ricardo FloresThe location was good and the man was friendly, helpful and knowledgeable about getting the documents etc done correctly. He was smoking when we arrived and he did put his cigarette out but the whole office smelled very smokey and stale.
Martha ColeThey are fast and efficient! Would recommend! Love the thrift shopping too!
Debra FisherExcellent group of people they were very accommodating got me in and out less than 10 minutes. Definitely would recommend two others. Thank you guys at U-Haul appreciate it.
Robert BenderThe rental went smoothly. I would rent from them again.
Richard SampsonEverything was great and super convenient! Price was reasonable and they were very helpful getting me loaded up and on my way. Will definitely use them again.
Daniel DiGangiPlace a light inside the trailer.
Michael MondayIt's a real shit hole of a place. The female employee "clerk" that helped me was nice, but the "business" UHaul is located in was disgusting and I felt it could be an unsafe area considering the guys that were hanging out near by. Bad representation for UHaul. I had requested to pick up the truck in another location, closer to my house and where i had been before (on old 54 Hwy). Disappointed I had to go to this other crappy place.
Sandra ShannonI will give this place star review but sadly I won’t go back because they allow smoking inside the store and I am Allergic
Doug TitchmarshVan that I rented needed an oil change, which was clearly marked by the warning on the dash. The van smelled horrific. The mobile check in took almost a half an hour and I had to contact customer service to get it done.
Miranda BijaczykThe check in process was terrible. There was no explanation of what to expect and it was very confusing. The website kept crashing and I would have to start over. Eventually we had to call when dropping off the truck because it kept crashing and finally ended the session without me getting the chance to finish uploading pictures of the truck. We had to call and I had to email in the photos instead. The process was unclear, difficult and time consuming. I would never recommend uhaul.
Catherine KenneyThe people were friendly and very helpful, The Uhaul, small trailers are the best available. I will return to Discount Storage the next time I need a trailer.
Patrick SwartzI left my I’d and bank card in the truck and need it back but it was good
Alisha WardNo improvement needed. Friendly and helpful staff! Supported my needs and they added to my great experience!
Cynthia SchneiderPaul was great to work with, he made everything go smooth and easy.
Tony CatrinoVery nice people, a pleasure to business with
David LosureVery friendly and polite.
Stephanie Weissvery quick and helpful
Linda HendersonJust picked up a truck can't speak to the actual location but the truck pick up with simple and easy
JEFFREY SPALDINGPaul was very easy to communicate with and very accommodating when we needed to extend our reservation for an additional day.
Jessica ClevelandOwner left truck keys in wrong lockbox so I was unmasked to pickup the truck and set my move back 12 hours. Had to reschedule moving help
Kenneth RauldWe went to a full service uhaul center at 10314 US HWY 19 in Port Richey, Fl 34668 to reserve a 26' truck, which was on 3 miles from my house. When the day of pickup, I had to go 15 miles away and pass 4 other uhaul centers. The pickup location is a dump! It's a terrible location. The truck was dirty inside and out. The fuel was not even a quarter tank. I had to put fuel in it just to make it home. I'm very unhappy with my experience with uhaul. Sorry, but this was my experience.. Douglas Hipp
DOUGLAS HIPPSuperb!!
JANICE MCCRACKENEasy and ready to do business with Paul.
Gladys SchneebergBoth were great and accommodating
George BrochuThe price was high as hell! Also U-Haul should make it a priority for customers to return the rentals to the same town instead of 30 to 40 minutes away
Eliza JamesI am so impressed of how they manage their U-Haul rental trucks. The manager/owner of the place is super reliable, helpful and easy to deal with. The process was easy and quick. The manager showed me every single part of the truck to make sure that I know how to use it and for my safety as well. He let me use the dollies for free of charge. I left my purse inside the truck after I locked it and dropped the key in the mailbox. I called him after office hours and he was able to answer my call. He made sure that my wallet was in the safe place. I got it back the next morning without any issue at all. I have no negative things to say about this place. Highly recommended! I will be using them again next time! Thank you for your help!
Maria WeezorakDon't change a thing these people at this location were the best very helpful and very quick with picking truck up and returning with no problems
Edward BurnsThis place goes above and beyond helping. I had to do a re-rental for a truck because I evacuated for hurricane Ian but it was already reserved for someone else. This place was going to call corporate uhaul for assistance but called the individual that reserved the truck to see if he would let it go since I had evacuated and my current homes garage had flooded that I evacuated to. He got me the same truck so I didn't have to unload since I had no place too. Would recommend anyone come here.
Stephen LeyhPaul explained everything for easy understanding. I would recommend this location to anyone.
David PetersonNot the typical location, different environment but did the job.
Michael NastasiSmall, know one around, just dropped it were i could find a place to park.
Jerry SmithExcellent service à la clientèle
James LowePaul made everything easy for ne he was a great help
David DamelioN.D.
Derek StedmanAUCUNE
Larry Haightvery satisfied with how all went.
carl kingTrailer was full of empty used packing boxes
Don ChristopherNo one there available on return day to return it had to take it to another location Century storage in New Port Richey who went above and beyond to check the trailer back in from me
Mark HreckoKeep up the great service. Thank you
IVAN COSMEThe Uhall Team members were very polite, and responsive to all questions..
URIEL QUAILEYPlace of pick up changed without phone call notification...(caused schedule of packing, moving to be very behind)... Picked up truck, VERY LOUD MUFFLER, muffler pipes were so rusted that not even connected!!!
Timothy EfflandVery ghetto location
Brittany KinneyThe area is basically an ally with no room to hook up without being in the road. The man helping was rude.
KEVIN JONESVery nice owner, very friendly, very informative
RAMONA WILLIAMSEverything was perfect. Rental was quick and easy. Very nice people!
RONNIE SHAWThe office manager for the site was very friendly and helpful.
ROBERT BATTEAwesome
Eileen DiBrizziEverybody was smoking inside this location. But people were very nice and friendly.
JONATHAN MURIEL RIVERA