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Darian Walters
Customer Reviews for Easleys Body and Paint Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Prix
Darian WaltersThe rating is due to the personnel. They were so friendly and helpful.
Brenda DouayThe owners went over and beyond the call of duty. So much appreciated.
Brenda DouayEasley's does an excellent job. I recommend them to anyone who needs a trailer. But, yet again, corporate rules caused a lot of problems trying to turn trailer in(definitely NOT Easley's fault).
JUDY HENSONEasy drop off location. Key drop was easy to find.
Kevin ByersGreat experience. Thank you!
AMY WHEELERThe pick up location was fine but the self check in and check out process was miserable. We were on the phone with Uhaul customer service for over 45 minutes working to get the truck key. The website had the wrong phone number on my account and I had to make two calls to get logged in and finally get the key code to open the lock box. When I returned the truck the amount of pictures requested was a lot and took over 30 minutes just to return a key. We will never use this process again and are disappointed with our experience. Moving is stressful enough and having to be delayed because of technology made it much worse.
JUSTIN RyanWay better than Silver Spring for me
Kenny BartonWe would recommend this location for your rental needs.Easy in and out no hassle good experience.
Mark HumphriesFriendly, honest staff.
Aaron FosterN/a
CHELSEA ELLISONNothing Mr Easley was very accommodating and the gentleman that checked in my U-Haul was very efficient.
SUE SELFBy far the best customer service I have received at any Uhaul store.
SAMUEL SCRUGGSI have already recommended it to a family member. They plan to rent in a couple weeks.
Justin HamletThe staff were exceptional! Took my receipt and told me where to back the trailer up. They unhooked it and away I went. Couldn't have been any easier. Well done!
John LietzThe whole team was amazing! They are truly a blessing!
John MarmontelloWONDERFUL people to rent from! Very kind and helpful.
Natasha WattsThe self-checkin process was a complete mess. I had requested a location where I could pick up the truck from a person, but I was informed of a location change and self-pickup the evening before. The website was terrible for the purposes of checking in, and I had to message customer service to eventually get the code for the lockbox. This location is fine. My issues are with corporate and the fact the self-check and return parts of the website are trash. It took me nearly 45 mins to finally get the keys out of the lockbox.
Oakley ColemanExcellent service … quick and easy
Myrna ArriagaFriendly, clean, prompt with all aspects of their service, these are all ways I would describe the my interactions with the men who helped me get on my way with my u-haul truck rental. I'm definitely going to be a repeat customer in the future.
Falynn DeMarksEasiest pick up of U-Haul equipment I’ve ever experienced.
Dan HammersSheila was best CSR
Peggy PoindexterThis uhaul location is amazing! Outstanding customer service! If I ever need a uhaul again this will be the location I come to!
Jesse BatesExcellent. Friendly. Noted items in walk around.
Sandra McnevinNothing! They are awesome to work with!
howell county clerkNothing! They are awesome to work with!
howell county clerkReturning the trailer after hours was painful. It took 45 minutes and a least a dozen attempts to get it completed. Even the chat online was not helpful, which recommended down loading the app. Every time it tried to find my location it would give me 3 choices a 100 miles away. Finally i log on and reset my password it finally found my location.
Mike RobisonFast and Friendly. The people there made it a breeze to rent the truck. Returned truck to same location. Very good people to work with. Merci.
Michael GerdesEasley's were the best! Friendly, informative, the whole package! They will take care of all our uhaul needs from now on.
David WoodsNo one was at this location for me to speak to during business hours. Had to do everything online
LORETTA BAIKIENa
kevin gregoryNot a thing! Best customer service I have ever had with a rental dealer. They went over and above to make the transaction as easy and enjoyable as possible.
ELQUIN AUALAVery friendly
Steve McgrewThis is the 7th time I've used Uhaul and usually have to air the tires up (around 10 lbs usually). All 4 tires were right on the money (65 lbs ). Well done.
Keith JohnsonEasy check-in and check-out. The couple working were friendly and helpful. Will go there again if needed.
sherry longRoger was a super nice guy. Highly recommended.
Dean AdkinsCost per mile to high. Used this unit for ruffly 12 hours 114 miles. $200+
Dusty EslingerExcellent service!
Jack AttigThe vehicle after driving for a while (about 10 miles) gave a momentary indication of service air bag. This got worse as we progressed on our trip. I did not feel unsafe driving the vehicle but it would be nice for the next customer. I would say the problem is not in the clockspring or Squibb connection....this seems like an wire that is breaking. This wouldn't have been detected during inspection.
George BeckOh how I longed to write this revue, although I doubt that any of the people at U-Haul will care. Last Wednesday, 4-28-2021, I rented a U-Haul trailer in Bandera, TX. At the time I told the U-Haul man in Bandera that I was going to round-trip the trailer to Missouri and then back to Bandera. I loaded the trailer on Wednesday evening and headed to Missouri Thursday morning. On my way to Missouri people called and told me that not all of the items I was planning to haul back to Texas would be ready. At 9:00 am I tried to call U-Haul to get permission to drop the trailer in Missouri instead of round tripping. I was on hold for 45 minutes an NO ONE ever answered the phone. I hung up. About 15 minutes later I tried again. I was on hold for 20 minutes when I finally got to talk to a living, breathing person. She said that she could help me, but somehow during the conversation I got thrown back into the loop where I was on hold again. About 15 minutes later I got to talk to a living, breathing person again. He said there was no way he could help me and I would need to call another number. I called the number he gave me and after another 15 minutes on hold I got the original location I had just talked to AGAIN. I had to call the number again and after another 15 minutes on hold I FINALLY got permission to drop the trailer at a location on south Campbell in Springfield, Missouri. Now, U-Haul had charged my debit card $292,22 for the trailer for eight days. After getting permission, FROM U-Haul to drop the trailer early, I expected a refund. AND BOY did I get one. U-Haul returned to my bank account $0,15 cents. Let me say that again, 15 cents. If all you are going to give me is 15 cents, don't waist your time and mine. SO yesterday, 5-5-2021, I get back on the phone to U-Haul. After another 20 minutes on hold I talk to a living, breathing person who basically says, not my problem, call this number. I CALL THAT NUMBER and after 20 minutes on hold I get a person who says, can't help you, call this number. I call the next number and after another 15 minutes on hold I FINALLY talk to a supervisor who, after getting permission from his supervisor, is willing to give me a decent refund. You want to know about my experience with U-Haul? It has been hell and it will be a COLD day in hell when I do business with you again. Put that in your pipe and smoke it!!!!
ELMER MANNExtremely polite and helpful staff.
JACK ATTIGGood buch of guys
marshall geveshausenAbsolutely nothing needs to be improved!! Easley’s is the BEST!
Brittany SiplerGreat service and wonderful people.
Judy HensonWell when I pick up my U-Haul I was told that when I came to turn in uhaul I would be paid back my deposit as soon as I dropped it off. well I can hate I was lied to bout my inform. after I drop my U-Haul off that my check will be mailed to me that's not what I agreed upon you guys basically lied to me and I'm not very happy I will not be using U-Haul again... I will go back to continuing using budget because at least they keep their word
Antonia FashbaughI will pay extra for gas and mile just to go to Easley Body Shop and rent from those great poeple!
Marjorie ACHMANI ordered a 15 foot truck and I'm pretty sure it wasnt 15 foot. I believe it was 12 foot.
Zachary DavisI love Easley's Body and Paint, U-haul location! I have been buying my boxes and moving needs for a while there. When it was time to rent a truck, where else would I go.! They are wonderful people, very helpful!
Marjorie ACHMANRenting from easelys body and paint location is by far the best uhaul dealer in the West plains area friendly service, convenient, and overall a nice place to do business. Other locations in the area should take notice and strive to be as good as Easelys.
GREGROY ALLENRoger was very friendly and helpful! Put me at ease making the trip from Arkansas to MN.
jackie santaI highly recommend Easley's for U-Haul needs. They are very friendly and helpful.
Judy HensonVery friendly and very helpful. Would highly recommend
Donny HancockEasley's provides excellent, friendly service. I drive past closer U-Haul dealers in order to drop off at their location. I recommend them to anyone. AAA+
Judy Henson