Wash the trailer
Normand T
Customer Reviews for East Side Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fantastic staff
Wanjing XNothing, All Good
Luc DExcellent service à la clientèle
Marjorie AEverything was in perfect condition and all went well
Hector POver priced
Nikkita T-make sure to double check the mileage before leaving. I had trouble when returning the vehicle I'd rented as the person who filled in the information upon registration made an error...the correction of this error took over 20 minutes... 20 minutes of precious daylight driving time (I had another hour highway driving to return to my starting point).. Add insult, the fact that I had to wait due to UHAUL error, it kind of blew my mind, re: gracious customer service, the UHAUL had the nerve of adding the charge for ONE MILE OVER ESTIMATE !!!! Are you kidding me???? really???!! making a client wait over 20 minutes for a company error!!????and then making them pay for ONE MILE !!! Public relations is NOT your forte!!! It may be only be just over a dollar , but... that's not really the point.. It just felt a bit petty on your part....If it wasn't for the professionalism on the agent at that location, I would not be recommending to anyone to use UHaul , ever!!.. but, as it is, the person did the best the occasion required which I am ever so grateful for...tho... she could also have suggested that the additional charge be negated due to the inconvenience to their customer (ie..me ).
Susan MEast Side Storage was a convenient one stop shop for all moving and storage needs, wide selection of moving boxes, supplies, friendly staff.. Clean, secure and modern self storage facility and only 6 minuets from Peace River! They have local charity storage unit where good used items are donated, when the unit is full they auction it off online and all $ proceeds are donated to a majority vote community non-profit group like the SPCA or soup kitchen for example. So if you're moving and have something to donate don't forget! ️
ALAIN Rgood signage, easy access, clean organized yard
Richard STrès bien
Cornelius RExcellent storage facility and helpful friendly staff.
Kim S | Expérience généraleVery nice people to deal with an good equipment with good rates 👌🏾
William OI will use this facility whenever i can it came in good use for the summer
Alice L | Expérience généraleThis is the second time I’ve used them well satisfied both times
Margo L | Expérience généraleWas paying a $1 a day but they raised their fees to $2 a day which was to expensive for us.
Larry D | Expérience généraleLori and Emily were very helpful!
Gary S⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Alain RThe ladies were friendly but couldn't help with complaint
Darcy TGreat place, except they increased the rates for the RV back-in spots by 66 %. The increase was too substantial at one time. Now I can justify getting a lake lot.
Tatum Y | Expérience générale⭐️⭐️⭐️⭐️⭐️
Alain R | Expérience généraleAll good
Peter HWas a great place to store our Motor home, clean and easily accessible!!
ROGER A | Expérience généraleModern clean facility overall, well lit and security cams all over.. Recommended choice by my parents and glad I took their advice.
MICHAEL G | Expérience généraleThe staff was courteous and went beyond expectations to look after me and my stored items. The prices are more than reasonable and quite comparable.
Craig M | Expérience généraleBetter location signs it was very hard to find
Anthony CWhat a difference!! The drop off location was amazing! I was dealing with the regional manager for Westlock by now, but a smooth drop off with the small exception of them being rather difficult to find initially. I got my receipt promptly once the office opened. Contact was responded to immediately- and I was never made to feel like my bad experience with Westlock was invalid or tiresome. If anything, they seemed to want all the harder to at least have one positive experience for me in the whole thing. Exceptionally friendly staff- despite the office being closed I was greeted by the onsite manager- I guess I looked a little lost, lol- and given clear direction on where to park the truck, when to expect my receipt, and the method of it, etc. All in all, a relief after the horror of the pick up!
tara lThe customer service was awesome, friendly and helpful.
Mark KWe have been using East Side Storage for many years to store our RV in the winter. The customer service is fantastic. We needed to get our RV out earlier than usual this spring. All we had to do was ask for some help moving some snow to access our RV and it was done. Followed up with a friendly email to let us know it was done. That follow up was very helpful. The facility is very secure. We would definitely recommend East Side Storage. Troy and Shelley Robinson
Troy R | Expérience généraleHaving a trailer dolly to help with hook up would be helpful and save possible back injuries on staff and customers.
Jennifer AVery friendly and helpful staff
Vince MVery professional. Very knowledgeable and helpful. Both locations are highly recommended. Merci.
Keith Ydo a more thorell inspection of the power train
BERNIE DWould definitely recommend this facility, my experience was totally positive!
Marj B | Expérience généraleThe gas. Why can't vehicles start out with a full tank? So much easier to top up the tank instead of trying to exact on let's say the 5/8 of a tank you started out with.
John NThe staff at East Side Storage made the arrangements for the truck and explained that UHaul couldn't guarantee that it would be in Peace River for us. We were thrilled to find we didn't need to fetch it because the move was from property 90 minutes north of Peace River. Everything went smoothly. I appreciated a call from UHAUL 36 hours before we were to get the truck, confirming that it would be in Peace River when we needed it. Stress-reliever! The truck was perfect for the job. The men appreciated the ramp & all the tie straps. Good job, everyone.
Janice DThis place is excellent all the way around !!
Tony P | Expérience généraleWorker was very slow and on his phone the whole time he was helping me.
Gillian WOver all the problem is not the locations about dealers . THE PROBLEM LIES WITH BOOKING , ROUTING AND ANYTHING CONNECTED TO U HAUL . Wouldn't recommend their use to anyone . WPRST cpmpany I've ever had the misfortune to deal with .Don't bothe rbooking as they do not honor their commitment. Give you a loust $50. to cover themselves when things go wrong
Charles WTriple check the hook-up.
Terry DVery happy with service
jp t | Expérience généraleU-haul representative was very professional and helpful. I highly recommend this location. It is far from city but the service you receive is worthwhile.
Gurkirpal SMy original reservation was for a 15 foot truck. Shortly after making the reservation I was contacted by a representative from U-Haul to say that this size vehicle would not be available but they could supply a 10 foot truck at the same location. When I arrived at the North End Reddi Mart as per my reservation I was told they had no truck for me. I was then told to go to the East Side Storage location which is much further out of town. They too did not have a truck for me as per my reservation. They did however let me use a larger truck for the few hours that I needed it. I would say that the location helped me out but the overall service from U-Haul was terrible.
Mark FThe only improvement would be to open earlier.
Ricky FGreat front counter staff, helpful and friendly
Courtney BEasy access, great service!
Bonnie C | Expérience généraleTerrible, except for 1 guy I spoke to on the phone. He was understanding and made this experience a bit better
Niama AGreat secure storage facility, paved drive up units was a bonus.
Dominique B | Expérience généraleChange nothing at this location. LET THE PEOPLE WORKING HERE KNOW THEY WERE AWESOME
Johan NHad a marker light and the rear door latch broken upon pickup. Made latching the door hard but still doable. Friendly and very helpful staff on site which made the pickup process a breeze!!
Trenton GAfter not being able to pick up at another location due to them being closed for the holidays, the gentleman at East Side Storage came in on his day off to accommodate me. Je les recommande fortement.
Nikolaus MCall me to know
Raphael MNice helpful staff. Easy drop off
Wes TEveryone I spoke with from your staff have been most helpful and understanding. I highly recommend this facility. Merci.
Georgia H | Expérience généraleSecond time I used this storage, I will use it again. Thanks !!
Randy D | Expérience généraleNo improvements needed. Every thing was very satisfactory.
Con WEmployees were very pleasant and helpful. Location was easy to find.
Jonathan DConnor did an awesome job hooking up the tow dolly and safely securing my car. Really appreciate it!
Ashley KFriendly knowledgeable staff!
Dakota OThey even hooked everything up for me. In the past I always did it myself but not with East Side Storage in Peace River! They were just wonderful. They had great service and were extremely polite. Thanks for the great service! Will definitely go back again.
Katherine PThanks so much for accommodating us when we needed it and making the payment process seamless. Would definitely recommend to others as the unit was clean, easy to secure and accessible to the main highway. It also helped tremendously that the UHaul drop off was at the same location.
Rodney S | Expérience généraleIt was really good, I went and talked to the lady, she told me what was going on, I asked where to park the trailer and she had everything completed when I walked back in.
Kelly MAll was very well, 👍
Yvan P | Expérience généraleGreat service and staff
Pearleen K | Expérience généraleAlways very clean and well maintained. There was one time recently when the gate wouldn't open, and the office was closed- there was still someone available to run over and help us out explaining they were having issues with the gate, which got fixed shortly after. Always very friendly and professional. Je la recommande fortement.
TROY R | Expérience généraleGreat storage facility very helpful and friendly staff highly recommend!
LINDA P | Expérience généraleI rented a storage unit for just under two years, fair price, very secure facility and very helpful staff. Definitely recommend this Buisness!
Robert N | Expérience générale