Le client n'a pas laissé de commentaire.
Angel F.
Customer Reviews for Superior Budget Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The brakes were terrible on this U-Haul please fix them asap
Shanna B.I rented a U-Haul because I needed to move appliances. I also rented an appliance dolly. U-Haul called me to move locations and reserved me a spot without an appliance dolly. It made for a very difficult move. I recommend making sure that all of the equipment is at the designated site before Renting it. The vendor tried his best to find another location that did have an appliance dolly. Unfortunately, it was a 40 minute drive away.
Michelle S.Keep up the good work.
angel F.Good service 👍 already at this location
robert C.My drop off location is 200 miles from where i live so i would not be using that location again.
richard S.The lady that I turned the truck back to was very rude to me
Nora K.The reservation was transferred to this location. The previous location was rude and disrespectful and would not honor my reservation.
HENRY T.Need a break on the cost of rental. On transportation alone we spent over $1400 dollars, and in the economy we are living in money is already stetched.
justin G.This wasn't my original drop off location the first location I stoped at told me I could not return the U-Haul there and that I have to return to someplace else. This was a big inconvenience even though another drop off location wasn't far away.
Phillip P.It's an old run down hotel. Le service a été excellent. Drop off was easy.
Paula Grace A.I don't feel this U-haul company needs any improvement. I had a great experience.
LOTTIE F.Refused to assist customer with inspection of trailer and assist with placing trailer on hitch. Customer had to figure out how system worked. When returning no one to come out and inspect trailer. I was told if I didn't want unit I could go down the street to other U-Haul dealer. Very unprofessional. Poor representation of a U-Haual dealer.
John W.The location was fine, except I drove past several closer ones to get to this one, costing me extra fuel expense.
Charles W.Can report the equipment is returned when it's dropped off to where you get your deposit back instead of taking 4 days to report its returned
cody W.I was charged an additional fee for dropping off the uhaul at this location. The location dropped was provide by uhaul via text. Uhaul did not provide additional information about additional charges nor did the clerk receiving the uhaul from me. Why would Uhaul provide a different location rather than the drop off location on the contract via text without providing additional information about additional charges.
Maribel M.Nothing I was completely satisfied
Cheryl W.Make sure your Contact Center is aware of the equipment available at this location as they did not know and/or directed us to what we needed.
alan S.Still have not received a return receipt. He didn't inspect the vehicle check gas , checked in the blankets all returned. So I feel very uncomfortable that something might come up about my return at a later date . I would like my receipt please.
Robert B.Needed a one way rental from Tampa to Ft.Lauderdale and there wasn't one available at the at the closest location so I was contacted immediately by a dispatch to one that was.
peter F.Friendly man at a run down hotel
Lindsey B.The check out process in person was quick and easy. The staff was professional and especially helpful in making sure my trailer connections to vehicle was correct and that the lights were working properly. Easy in, easy out.
Kimberly C.Didn't want to accept the trailer. Said there may be additional changes because they were not the location on the paperwork.
James J.Returning in St Augustine FL was very difficult, I had to drive 45 minutes each way to the only return site accepting trailers in the entire county. This situation needs to be corrected.
ROBERT P.Didn't rent the U-Haul until Saturday and I've been charged renting the U-Haul on Friday so I do some money back somewhere for a whole day
cheryl W.The rental facility was ok, the issue always seems to be UHauls main website for processing rental. I did all preregistration at home and it's still took 45 minutes to process the pick up. Very annoying.
Anthony O.Non
SHAWN LEE V.Service needs no improvements it's excellent
BRENDA B.Paint the wheels, match the tires.
DUSTIN M.Very bad location. No clear place to leave the truck. There was no drop off box. I had to call a number to find out where to put the key. Overall a very poor representative for your company.
STEPHEN V.Did not have adapter for lights and the wratched bracket would not work so I had to wrap chains around the frame of the vehicle. Where I dropped it off could not believe the condition of the trailer.
allen C.Na
Paul K.I was Leary about this location after reading reviews.. The man that took care of us was quiet.. but very nice. He was able to accommodate us and I appreciated it.
Jannice L.He told me I was being charged extra for mileage but I was 40 under and that I never paid a deposit and told me my card is a credit card he was very rude to me he can't help me all I can do is call uhaul because I went over and was only allowed 119 miles
CHRISTINE E.Amical
Alessandra L.S.O.
Tiffany A.They give you the Invoice. And you have to find the trailer by matching the Numbers and Hooking it up Yourself everyone don't know how so that's unsafe so if you need them to hook it up that's a $20 Charge I've rented from Two different rental in Lakeland Fl and they Hook it No Charge...it's best to be safe than sorry!
Calvin P.The truck was filthy and there was trash all over the floor in the back. The truck also has less gas than what we were told. We retuned it the same day and never got the receipt until two days later. We were told we'd have one Saturday and Sunday both and never did. I also had a manager text me about the gas issue and the trash assuring me he'd make it right. Well guess what? You still paid full price. I will use Penske next time I move.
melissa N.The man who runs this location is a marine and very straight forward and very helpful wonderful experience I'd recommend to anyone
Nathan L.Rude service and over charged days after i returned the truck.
natia J.