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Kazimierz G
Customer Reviews for English Creek Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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English Creek Self Storage are great people, friendly, always willing to help and assist! Thank you for everything - Beth & Kevin
beth GEverything was perfect from the registration process to the drop off return.
Robert SStaff were excellent!
Bruce S | Expérience généraleDon was an excellent representative for your company!
Christine DFriendly staff and outgoing, very helpful and professional. I will recommend this place to friends and family members when ever they move to a different location.
Juan VGreat facility Staff was very informative and pleasant to work with I have used this place several times and I have never been disappointed 👍👍👍
mitch c | Expérience généraleFriendly and professional staff!
Bruce Sstaff was excellent!
Bruce SI moved into storage unit in 2019 and reserved one of the largest spaces available and over the years downsized to smallest space until I no longer needed storage space. Each move was easy and the staff was always accommodating! Thank you for your help over the years!!!
Lisa T | Expérience généraleGreat through and through
Lawrence SDon was just an awesome employee to deal with, great guy!
LOUIS RAll good, just didn't appreciate having to travel 2 hours to pick up a trailer? UHaul needs do do a better job relocating equipment for customers or compensate customers for picking up equipment that's unreasonably far away!!
Christopher RExcellent experience on a rainy day. I'm sorry I don't remember the gentleman's name, but he was super friendly and helpful. He helped my wife and I chose the right plan for our needs for the day of rental. I do remember he's a NE Patriot fan because we talked football at length. Awesome conversation and experience. Thank you U-Haul.
Carl Ahave rented here multiple times - never an issue. equipment is always well maintained - ready and smooth pickup and dropoff.
Matthew FAlways so helpful and nice at English Creek Self Storage. I rent a storage unit there and have used their U-Haul services many times. Fortement recommandé!
Andrea POnly thing is the truck smelled like cigars or cigarettes. Yuck! But other than that, it was great!
JENNIFER CAll good
mike wNo problem at all
Joseph G | Expérience généraleExcelent services. Great location 👌
Lilian G | Expérience généraleTrailer reservation using the U-Haul app was super easy! The personnel at English Creek Self Storage were very nice and helpful.
William FThe staff setting me up for a successful towing experience was very good. They were processional and friendly, but also very experienced giving me tips on the proper use of the equipment
Kevin TCustomer service A+
Scott H | Expérience généralePeople there were knowledgeable and pleasant
Robert MGreat people. Great customer service! 👍🏾
Emmanuel BI will only use this location in the future. Samantha is the best
Robin NGreat service!! I worked with Don, he assisted me with everything I needed for my move and explained everything in detail. He made renting a U-Haul truck easy with clear understandable instructions. The truck I reserved was not brought back on time so it was not there for me. Don accommodated me and helped to facilitate a successful move. I have used other U-haul locations with positive experiences as well but based on my recent experience I will continue to use this location and recommend it to others .
Allan CAs far as I'm concerned the place and staff are top notch. My only suggestion for improvement would be keep doing exactly what your doing. Great experience all around .
Keith WEveryone who works there were able to answer all of my questions, and they were extremely friendly, helpful, and knowledgeable. I would recommend English Creek Storage to everyone. Thank you! Barry K.
Barry K | Expérience généraleAgent was very professional and helpful
George TGreat experience
Vincent SRien
Art WA++++
Andres SSamantha was very knowledgeable and made the process easy. Upon returning Don greeted us making sure everything went fine with no problems. Great customer service! Highly recommend! Steve M.
steve mCustomer service awesome
Art WThe guy in charge of telling you where to place your rental return mumbles and then gets very upset/rude and yells if you ask him to repeat himself. The location is clean, the rental selection looks large.
Shannon CVery professional service was very happy. Merci.
Bill SStaff was extremely friendly and helpful
Blair RSmooth rental, all was great
Ilias BExcellent service
Sajid IRefunds for extra gas in truck when returnef
Edward bDon, is one of the most professional, and kind people I ever met, he understands the stress moving and life events put on you, and just puts your mind at ease, by helping anyway he can, thank you..
FRANCIS DAwesome staff. I forgot something in the truck and a staff member called me to let me know so that I could come back and get it. Merci!
James EFrom the minute that I called Don Myers at this location on Saturday night......Frantic....He assured me that he would be able to help me get my couch from point a to point b. True to his word I got there Sunday morning and he was all ready for me. He explained everything, he was professional and kind. From the talk on the phone until the return of the truck he was amazing. Merci
anne mExcellent service. I wouldn’t go to any other location when I need a large truck.
John SExcellent service à la clientèle.
Mark JNo designated parking available during drop off. Place sign on door with arrow pointing to the key-drop location
Joseph RStaff at this location was amazing
english cThe lady at the desk was helpful and kind
Lucus CDon , the rental agent was fantastic! He made the whole process quick and easy !
Dan REveryone very friendly and professional I would highly recommend the facility
Dorothy G | Expérience généraleEverything was just fine. We moved into our unit and Samantha was most helpful. Merci
Linda S | RéservationThis was one of the best customer experiences ever. The lady (behind the desk, owner maybe) who greeted me warmly was terrific. I needed an extension and "no problem" … I appreciate great service as I am an owner of retail store over 30 yrs and believe in great service! I will absolutely be back since rates are so reasonable and equipment was stellar, why cart things, move etc in my newer vehicle! Please compliment your local dealer for job well done!
Stacey RNeed final billing information
Ron DWhole process was great. There was just a little confusion as to where we were supposed to pick up the rental…..
Allan GDon was friendly and very helpful. Many thanks. See you again
JOHN DWe were very happy with the truck and services provided. We had a one day rental and the vehicle was ready when we arrived and it was an easy return. We also used mover help to load (Taylor & Sons) and they did a great job!
Francis MExcellent service from the U-Haul associate!
Jacob SI had first reserved a trailer online at the Egg Harbour Township on the Blackhorse Pike. I then went to that location 3 days prior to my pickup date to ensure that everything was in order and have them check my hitch for safety protocol. When I showed up Saturday morning, they didn't have what I had reserved. They then sent me to the Ocean Heights location where everything went smooth. I would not recommend the Egg Harbour Township location.
DENNIS BNothing, all the employees are fantastic.
Joanne Dexcellent service and staff involved
Brian RThanks for always being flexible
Patricia D | Expérience généraleDon is excellent, all great qualities.
Gary J | Expérience généraleThis please is perfect . I love it.
Monica R | Expérience généraleHad a very good experience
David S | Expérience généraleGreat storage facility and excellent staff!
Evan K | Expérience généraleEasy convenient storage facility, I would use again in the future if need be. Ty
Maria M | Expérience généraleClean and well maintained
Carmen R | Expérience générale