Le client n'a pas laissé de commentaire.
Jonathan F.
Customer Reviews for Exeter Packaging & Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Absolutely nothing.
ROBERT A.nothing I can think of, everything went great at that location
John K.Terrific experience!
Steven M.Nothing to improve. Exceptional service from every perspective. The only focus was assuring I had a flawless rental experience. Merci.
James E.Excellent service à la clientèle. He was great great experience really helpful and understanding. Definitely recommend this location
Josh M.This location was great. This suggestion is for the company as a whole: U-Haul's van and truck dimensions on its site should include information on wheel wells, which can be important when moving large objects.
Walter P.Everything was good
Randon F.1. Answer the phone during business hours. 2. Be at the business during business hours. 3. Service trucks and complete repairs. 4. Clean trucks. There was a mud covered pen in the U-Haul this time. Last time there were black iron pieces and other trash.
Aiden R.Hope it's ok I dropped the trailer of Saturday afternoon they were already closed and according to the website they will be closed the rest of the week
Brian K.Limited number of trucks.
Stephanie V.The location was closed during normal business hours. Then the manager called explained the person left, would be back in 15 minutes and offered no compensation.
Katryna R.Location was suppose to be open, but when I arrived it was closed. They could have easily advised me with a phone call but no comment. Instead I spent over an hour in parking lot trying to contact Uhaul to resolve situation.
Donna N.Web site needs an upgrade, it continues to be glitchy.
Donna E.I literally had no contact, dropped the keys and contract in the lockboxes and received an email confirming
Jennifer B.Not a thing. It's fine as it is.
Donna E.Little better hours. I also left a phone voice message that I accidentally deleted my contract info and payment. I need it resent or paper print out. Please.
Gerald R.Merci.
Michael M.Great job Mike, great location one of the best! 💪💪
DANIEL H.Was really good, but want to make sure the next customer is given the rental paperwork.
John T.The Best Mike Barrett 💯 Performance The Best.
donald L.The staff was very helpful! Thank you
Robert T.Thank you Sir, see you next time.
Michael M.The facility was closed and the app didn't work to allow an after hours drop off so I had to contact the help center which took a long time, but eventually allowed me to drop off the equipment.
Jeffrey C.N/A. Already ready politej and helpfuul.
George F.Le service à la clientèle était génial. Very easy to schedule. The website was a little cluttered but overall a great experience. I will refer them to a customer for sure.
Sean D.Great service
Steven K.Mike is Always Super Helpful. Will rent from this location again !
Donna E.The cost of renting and using equipment even for an in-town move is outrageous
Joshua A.Service rep was very helpful and the process was quick and easy. Perfect!
John S.Mike is absolutely brilliant
James H.Continue to provide your excellent service
Deborah M.Mike is the best!!
Pamela P.Mike is quick and efficient.
PEA Art Gallery P.Mike in Exeter is very good at what he does, easy to work with and knows his stuff
Jeffrey H.Dropped off after hours. Looked like a great store, with easy access.
Don F.Everything went really well.
Casey W.Absolutely fantastic service
James H.Representative was excellent and he was able to accommodate my date and type of vehicle. Thank you for providing such excellent service.
Suzanne T.Squeaky belt. Felt scared the truck wouldn't maintain a speed above 55 mph as soon. As I reached 60 mph. The belt was so loud I felt as if it wouldn't make the trip Truck felt very shaky as if there was a trailer attached. If I hit a bump/ bridge overlay the truck shook left and right even at minimal speed. It was dirty upon pickup. I had to pull over and clean the inner windshield as when the sun hit all I saw was a blur due to the gunk on the inner windshield. I had to pull over and clean with windex just in order to see when I drove with the sun head on. Worst uhaul I've ever driven. This truck needs a fine tune inspection by the state. Felt very unsafe. And I've driven a 22 foot uhaul that felt more secure. Took 7 hours for which should have been a 4,5 hour trip. Not happy at all. I Will contact the BBB . I have the trucks I'd number. Over 600$ including gas. Just to feel unsafe. this is not ok
Jonathan K.Check in process was stressful and cumbersome, complicated by poor wireless access at the location
James F.Not a thing keep doing what your doing.
Chris R.I was completely satisfied with how easy it was. Also when I had questions, I called and was given exact instructions that made it clear how to return vehicle. This experience was all by phone with a real person, not automated. I Definitely recommend anyone moving to use UHAUL..easy,fast,efficient!!
dolores D.The gentleman was very helpful. He said he would look into our complaint and see what he could do. I am not sure what will happen with it but the gentleman was very nice.
Brian K.Service was great and the online check-in and checkout was great. The truck was very old, had a strange smell (old vinyl), and though it worked fine in the end, initially it did not give me much confidence for the long trip.
Ryan C.Shorten the online rental process
Lindsey B.The process was as quick and easy as anyone could ask for
Tyler C.Mike at Exeter Packaging & Logistics LLC was extremely helpful, knowledgeable and friendly.
Joan D.Nothing. Mike was excellent! He provided superior customer service!!
Michelle G.Absolutely the worst experience I have had with Uhaul and I am a frequent user. My reservation was made months in advance so there would be NO possibility of a screw up. Your mishaps caused my son's wedding to be delayed by hours AND the GUESTS had to actually come prior to the wedding to set it up! The staff and venue I hired were waiting on the Uhaul, (which was filled with the serveware, decorations, linens, flowers etc,) the previous day, but due to Uhauls mishaps and delays getting me my cargo van, the staff timed out and left. No one could come back the next day for the wedding to set up! I am furious.
Cheryl K.Vehicle was at end of life. Rough ride on the highway. The mobile check in process was a pain and would not recommend.
Anthony B.Mike in the Exeter Rental Location does a great job.
Steven W.Mike, the manager, went over and above when my receiver hitch was not the right height. He loaned me the ball off his personal truck, taking mine as collateral. Thanks Mike. I will be back.
CHANDLER R.Good experience. Would definitely go there again if they had the equipment I needed.
Bob B.