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Vanessa Fernandez
Customer Reviews for Fiesta Tapatia LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Open on time
Sean StevensonCar dolly’s in stock would be nice.
Ken LouderbackSuper nice guy and super easy pick up
Alexis JonesEasy check-out, quick and convenient!!
Steve BarnesThe location owner was very helpful!
Billy StahlheberMake it easier to understand the gas gage because I ended up having to spend more money then I should have because they said the gas wasn't right when I dropped it off even though I put 2 gallons in it and only went 20 miles. I didn't feel like the uhaul vehicle got 2 miles to the gallon
ryan waggonerThere was a crack in the side of the trucks pannel but it wa still water tight which is why I got the big truck.
Justin RileyCheck the tire inflation before sending trailer out for rental. Also carrier length needed two be 1-2 feet longer than what was okayed to tow per the website.
TODD CUNNINGTONI needed a van quickly after an unexpected purchase. This location was recommended by Home Depot after I established HD had no units. I went to the location and picked up a 20' unit in 15 minutes. The job was completed and unit returned in 2 hours. This was a great option and I will use in future as my goto solution.
David SiviterNice pickup location in a residential area (small specialty store). Very friendly staff.
Len EliasFor some reason, the app didn't work on my phone for the pickup but it did work on my husband's phone.
Victoria OlsonGreat service
Cynthia HexumNo improvements needed. Easy to find location, the lock box is against the building and easy to see. I'd definitely rent a uhaul from here again.
Brenna LofquistEverything was just right. I am pleased. I'd give them Eleven stars out of Ten stars.
John VixieDrop off was 10am. Store hours supposed to open at 10. Waited 30 minutes for store to open then another 30 minutes to get help.
Jeff HeintzPrices were reasonable and availability was good.
Darah KirkGot to location 15 minutes before close. Came out helped get auto off trailer. Check equipment in and we were on our way in 10 minutes. Which was great as we had driven 12 hours to get home. Excellent service à la clientèle.
Chad BurtonLocation was great. Will use it again The app did not work properly on return.
Daniel HansonGood service. Nice attendant. Truck was in good condition.
David ZahlWONDERFUL and Appreciated!!
KYNDE KIEFELThank you Paul for all your help.
Patricia TempletonNothing to add
bryan isaacThe best location
Kimberly GillenPaul does a great Job!!
MICHAEL RICHARDSThe equipment was in poor repair. In order to close doors to satisfy the latches and sensors, they needed to be slammed. The vehicle rented has a clear issue with the gas pedal. The dead band of the pedal made backing into any where a chore.
Benjamin FranzGreat neighborhood store. Well done.
James DardenVery friendly people at this convenient location!!
Steve BarnesI recommend this place. The people who run it are nice and extremely helpful.
Orianna BradleyThere was a problem with the truck far as a broken muffler but the retail location was very quick to fix it and get me another truck. I did however take extra time due to this and I was charged an extra $300 upon returning the truck.
Christopher IngersollPaid almost $300 for two days and I still haven't gotten a receipt for the transaction. Felt like a scam.
Richard RogersNothing this location is just right
Darrell PriceConvenient drop off location. I dropped off after business hours. App walked me through checkout. Very satisfied.
BEVERLY FOSTERNothing. Everything was perfect
Darrell PriceNothing it was a great experience.
david rappuhnI was overcharged by the automated self return process by close to $50 and would like it reviewed. The gentleman at the store has great customer service yet no one was available after hours so I had to use the self return process. I was over charged upon returning the U-Haul truck on the Insurance when the original quote was way less and I even drove the truck 10 miles less than estimated.
Mario RIVERAYour website kept trying to send me to another location to pickup the trailer. You need to be better inform of what this location has to offer.
Manuel Mendozagreat service and equipment! So easy to work with Tapatia
robert terry hatchThe lot is clean and spacious. The drop off of the trailer was very easy!
Kelly TaberThe Customer Service is phenomenal at Fiesta Tapatia U-Haul. I have used them twice and plan to use them again next week for the final move. I love this location and I'm so grateful to it and U-Haul for being a great company. Merci encore!
Adam SiegenthalerAucun
KEVIN OTTOffice was closed but there was plenty of space to park and use the website to check it in. No issues I’d use it again
Arley PaulusN/a
Elizabeth MartinezDon't make the customer don't make the customer don't make the customer drive to a drop off location 17 miles from the town you went to.
zechariah ayersquick to assist with checkin
John GoseThe guy was super nice, and helpful. But the truck had some problems.
James WoodMake sure all the (inside) windows are clean and able to see thru them with out a glare and the mirrors function properly
Edward Little