Customer Reviews for Fishs Hitches And Rentals LLC
(U-Haul Neighborhood Dealer)

2 221 évaluations

12225 S Gilbert Rd   Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)

(480) 497-3679

Heures d’ouverture

  • Mon: 8 am–12 pm
  • Tue-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Sun: 8:30 am–11:30 am
Heures d'ouverture spéciales
  • 3/31/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(480) 497-3679

12225 S Gilbert Rd
Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)

Services dans cet établissement :

Heures d’ouverture

  • Mon: 8 am–12 pm
  • Tue-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Sun: 8:30 am–11:30 am
Heures d'ouverture spéciales
  • 3/31/2024: Fermé
Aucune photo disponible

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Met us in the parking lot and removed the trailer super efficiently, like a pro. Instructed us to use the app to complete the rental. Perfect!!!

Lee Hill 
Évaluation :
5

The shifting of the gears was very difficult. Had trouble getting into park and reverse. Funny sounds coming from under the truck.

Gregory Needham 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM GUTIERREZ 
Évaluation :
5

Clean the bugs off of the windshield. Other than that it was perfect 

Blake Little 
Évaluation :
5

Nothing!Robert was great at explaining everything and was most helpful—-thank you!

Rosemary Mata 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefan Tessensohn 
Évaluation :
5

Great location handled everything professionally very kind and knowledgeable

Mary Malakan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Bassoff 
Évaluation :
5

Great service. Couldn't ask for a more helpful place. Very accommodating. Their customer service is by far better than any place I have used in the past. Highly recommend this location.

Sandra Mccomas 
Évaluation :
2

Make sure to let people know if it's a one way trip or an in town drop off

Cole Hensley 
Évaluation :
5

Staff was friendly and helpful!

Eboni Sanchez 
Évaluation :
3

Super friendly couple that runs the place, it has small mom and pop feel, that seems to missing from local stores now days.

Ronald Haro 
Évaluation :
4

Knowledgeable and assisted in connecting and testing trailer wiring harness. Equipment in good condition. Rental office could be better kept.

EDWARD KELLY 
Évaluation :
5

Very friendly and very helpful.

Perry Turnbull 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Cochran 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abhijeet Singh 
Évaluation :
5

Staff was super helpful and super friendly!!!!

Lori Fultz 
Évaluation :
4

Facility was small and hard to judge entry and exit. Not paved with uneven gravel and standing water. Recommend paving and stripping to improve flow of traffic and storage.

Nephi Hightower 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jerry gray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy West 
Évaluation :
5

I have utilized my adopted hometown Uhaul on a few occasions in the past, but never on a need it now basis. This location could not be more convenient and the staff more friendly and accommodating. As a planner, I was ill prepared for this move and between the Managers Robert and Kathy guiding me through the process, to the Uhaul App giving me access to affordable labor to help out, my move was actually a pleasure. Yes I said that. A move was actually fun.

Michael Benson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonia Banks 
Évaluation :
5

quick in and quick out seamless

CHARLES LUEBBERT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ghattas waheibi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muriel Red Elk 
Évaluation :
5

Friendly and Pleasant staff!

Frank Lala 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David Line 
Évaluation :
5

Excellent customer service. Provided insights on driving the truck to help save gas mileage and overall safe experience.

David Golus 
Évaluation :
5

Robert was kind excellent patient and an expert at what he does at U-Haul. It was a much different experience than I'm accustomed to at different U-Hauls in the area. His service was above and Beyond excellent. He stayed late to help me make sure the rental was correct because the computer system that you all has was not working correctly. But he persevered and made sure I got the truck I needed. Thank you Robert I will be renting from you again.

John David Wee 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamee Gamboa 
Évaluation :
5

Great customer service!

Matthew Hauger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Juracich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jexel Reyes 
Évaluation :
5

Aucun

Jenny Cuevas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mackenzie Mears 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny Nira 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Mapes 
Évaluation :
5

Robert was very friendly and helpful during the transaction process. Merci.

ADAM GUTIERREZ 
Évaluation :
2

The personnel were friendly and helpful. The location is a leaky trailer in a gravel lot. I thought it was the storage area when I first pulled in. The POS hardware wasn't working well and the roof was leaking in multiple places. The truck I was assigned needs to be retired. The steering is so loose as to be dangerous to drive as it requires constant correction to keep the truck travelling straight and under control. The steering wheel has a dead zone of nearly 10 degrees of rotation in either direction. The truck alignment is either out or the steering mechanism is so loose that the truck continually pulls to one side and the steering wheel direction does not match the travel direction. The engine has an intermittent stutter at idle. The brakes are some of the softest brakes I have had the misfortune to drive, creating a stopping distance much longer than one would expect and eliminating the ability to safely stop in an emergency condition. The driver's door required repeated hard closings to latch. While the interior and box were both clean and in good repair, the mechanical components of the truck were in poor condition.

Ben Hudson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt Hayes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Mulligan 
Évaluation :
3

The place needs a pick up to be more like an office or rental. Staff was very friendly and helpful to set you up for a rental. I appreciate it when they go the extra mile to help you. Thank you for the input to get me a truck.

ROY FAJARDO 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marie Avila 
Évaluation :
5

The man at the desk was awesome! Knowledgeable and so helpful!

Raymond Navas 
Évaluation :
5

This was a great service, I picked up a trailer and the cleanness exceeded my expectations. I was ready to go in 30 mins from arrival. just some paperless paper work and quick look at options, then I was on my way. thank you again, Sir.

Dale Bedonie 
Évaluation :
5

Everything went very well.

Joe Elberts 
Évaluation :
1

Called to verify location and space to enter. Arrived 15 min, later ,apporx 3:30, found closed sign on the door, when someone did out though they were homeless, Told to just put the keys in the box. They would check it in tomorrow, have not received conformation of return as of 10/02/23. this was not a good look for your company. Would not go back there on a bet.

russell ray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO HERNANDEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shar Rudland 
Évaluation :
5

I've rented UHaul trucks three out of the last four weekends and this past interaction at Fishs was the best of an excellent trio!

Andrew Grgich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JILL FOWLER 
Évaluation :
5

This is where you should rent. Fast and efficient. None of the long lines waiting at the other big U-haul locations run by teenagers. I highly recommend this small, family run, independent business. I will only rent here.

Kevin Bertrandt 
Évaluation :
3

Uhaul overcharged me by $43,7 Not cool. Honest mistake I hope!!

Lucas Chappa 
Évaluation :
5

An employee was in the parking lot as soon as I pulled in. By the time I had my door open he was there to greet me and make the check in process as smooth as possible.

Ken Davis 
Évaluation :
5

Absolutely nothing! Everyone was friendly, helpful, informative and no nonsense. I felt that it was a great value and even when I had to extend my rental by a day, they were accommodating and everything was easy and effortless. I would definitely rent from them again!

Karen Slaughter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gonzalo ruiz 
Évaluation :
4

Excellent service à la clientèle. Glad to help local smaller operators. Great rental selections.

MICHAEL WASKO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randal davis 
Évaluation :
2

Remote pickup and drop off was pretty difficult-the lockbox code and location didn't show up and it took 50 minutes to get someone on the phone and figure out how to get the keys. When dropping the truck off the website wouldn't allow me to upload the keys and other information it needed until I was inside the office which seems counter productive to being able to drop it off remotely. The staff did check it back in which was helpful.

Santosh Cherian 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shanille White 
Évaluation :
5

Again, Robert to the rescue

Chuck Luebbert 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vince Martinez 
Évaluation :
5

Robert was great help as I couldn't get my App to work

Chuck Luebbert 
Évaluation :
5

Great attentive service

Michael Beaver 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Normon Rollins 
Évaluation :
3

Average location. Management is exceptional; really friendly, understanding, very knowledgable about UHaul policies. No wait time; superb service.

Deborah Drinkwater 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha Williams 
Évaluation :
5

Nice and helpful. Fast in and out.

Timothy Frye 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Acosta 
Évaluation :
5

Very helpful..

Mark Williams 
Évaluation :
5

This location makes the process as easy as it gets.

DARIN HUGHES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salyna Miller 
Évaluation :
5

Super quick checkout. Very helpful. Smooth process. Merci.

Jenna Ross 
Évaluation :
5

Fix the AP bugs.

mary Aschwanden 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Lopez 
Évaluation :
5

The attendant saw that my ball was extremely low when he put the trailer on it and volunteered to turn the ball around to make it higher so the trailer would not ride so low at the connection. This was excellent customer service because this is above and beyond what is expected from me and I expect from U Haul as well.

Roy Tippett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy Vaughn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann Maciss 
Évaluation :
1

U haul completely messed up my reservation, I wanted a 15 foot truck and they didn't have at the new location they told me it was at for pick up. They only had a smaller (10 foot) and charged me more for it. I'm super disappointed with this service and I feel lied and cheated too. Don't lie to the customer and charge more for something they didn't want. I was lied to in the worst way, I'm never using this service again and will tell my friends and family of this horrible experience of being ripped off!

michael limon 
Évaluation :
1

U haul completely messed up my reservation, I wanted a 15 foot truck and they didn't have at the new location they told me it was at for pick up. They only had a smaller (10 foot) and charged me more for it. I'm super disappointed with this service and I feel lied and cheated too. Don't lie to the customer and charge more for something they didn't want. I was lied to in the worst way, I'm never using this service again and will tell my friends and family of this horrible experience of being ripped off!

michael limon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Patrick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave Lawien 
Évaluation :
2

Very tight space, only allows on entrance and one exit. For someone dropping off a massive uhaul, one can easily block the path. Thus making the normal driver have to zig zag out of the parking lot

Angelmary Mcpeak 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Grijalva 
Évaluation :
5

The on-line check-in is a little buggy for first time users. The app has a check in process which I completed at home, but the app lost my information and I had to resubmit everything once again at pickup. In addition, it was a surprise when the app asked for additional information and documentation at the pickup which I did not have on hand.

Garry Goddette 
Évaluation :
5

Quick and friendly check out!!

Lisa Trommeter 
Évaluation :
5

S.O.

David Ripley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carli Schaff 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Patrick 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Annette Scheuermann 
Évaluation :
5

Easy check out and the return went really smooth. No complaints.

Wayne Flentge 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim Rutledge 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PABLO HERNANDEZ 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rusby Sides 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trey Riddle 
Évaluation :
5

In my opinion no improvement needed. We received polite and professional treatment. The truck was clean and without any mechanical issues.

Frank Bracamonte 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faith Storie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike Wright 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith Ernst 
Non les évaluations ont été soumises pour cet établissement.

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